Easy ordering, good delivery, perfect solution to artificial grass and a female pooch. Had our artificial grass laid last year, bought a product to deal with the odour of a female pooch and it didn’t... Ver mais
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Veja o que dizem as avaliações
Ordered exterior cleaning products, the delivery men didn’t handle them well at all, I messaged and the issue was resolved in minuets. Great service thank you.
Being using HSD for a couple of years now for mainly the Gardening supplies. Can't fault them in anyway prices and bulk deals are spot on. The delivery is exceptional always on time. Had one query... Ver mais
This is a first class honest Company and I would recommend them. My Fly Killer arrived with a broken tube so they sent me two tubes which I received next day, Unfortunately there was more damage (... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
One of the UK's largest online retailers, HSD Online has over 15 years' expertise in washroom supplies and appliance, heating, pest control and more. We pride ourselves in providing our customers with unbeatable prices, fast delivery and most importantly, a service that is second to none. Visit our website or call our friendly, UK based Customer Support Team today!
Informações de contato
HSD Online, Tayson House, Methley Road, WF10 1PA, Reino Unido
- 0800 091 31 71
- sales@hsdonline.co.uk
- www.hygienesuppliesdirect.com
4,7
Excelente
13 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 76% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kennel cleaner order
We ordered directly for the website on a Friday, with next day delivery. When it wasn't delivered by Monday I contact HSD told the courier has lost the shipment and a replacement order had will be sent for next day delivery. A week later nothing has been received. Contacted HSD and I was told that the courier had damaged the order and a replacement could be sent but not until the following Monday, Despite advertising delivery by Saturday on the website. When I requested a refund as I could order elsewhere I was met with sharp attitude from customer service.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Hygiene Supplies Direct (HSD Online)
Good afternoon
We sincerely apologise for the problems you have experienced with your order and for not delivering as notified. As a company, it is essential that our courier service is reliable and provides the service that you expect, so we are very sorry that expectations were not met on this occasion. We understand that this reflects badly on our company and we completely understand any feelings of disappointment. We would like to confirm that we have refunded the purchase and, once again, apologies for the inconvenience clearly caused to you.
Kind regards
On time delivery
11 de julho de 2025
Honest description of item
Honest description of item. Well priced and delivered on time.
11 de julho de 2025
Very prompt delivery
11 de julho de 2025
Excellent first class
11 de julho de 2025
Article does exactly what it is…
Article does exactly what it is supposed to do. Excellent company to deal with. Prompt service.
Would definitely buy from them again
10 de julho de 2025
easy to do and good quality prodect
easy to do and good quality prodect, best i have used
8 de julho de 2025
Good experience
Following advice given by member of their staff I ordered 2 replacement fly killer lamps for a fly trap I had previously purchased from them.
The lamps arrived quickly.
A good company to deal with.
9 de julho de 2025
Excellent service as always.
2 de julho de 2025
Great transaction
Great transaction. Delivered on time. Kept in touch throughout. Would highly recommend.
1 de julho de 2025
Hygiene Supplies Direct (HSD Online
Hygiene Supplies Direct HSD Online
order online few times for weedkiller with no problems at all customer service great and quick delivery only one slight problem package needs to upgrade that because not the best do recommend to others and will use again
2 de junho de 2025
Avaliação não solicitada
Fast efficient delivery amazing…
Fast efficient delivery of amazing cleaning product
3 de junho de 2025
Great product delivered on time and a…
Great product delivered on time and a great price.
2 de junho de 2025
Good quality product
Good quality product, fast service and best price in the market.
2 de junho de 2025
Efficient no fuss experience
Good quick order process and delivery. No complaints
13 de maio de 2025
Resposta da Hygiene Supplies Direct (HSD Online)
Good Afternoon
Thank you for your recent order and review on Trustpilot.
Please accept our apologies for the issues you are experiencing with your lance.
Please can you clarify what the fault is with the lance and would you be happy for me to dispatch a replacement?
Thank you for your assistance.
Kind Regards
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