I have bought a few things from here. I naver had a problem until last week. Two items were missing from mr order and they sent me an additional item that I didn't order. I contacted them over... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great service from UNOFFICIAL - See Our 25k+ Reviews At Reviews.co.uk. Ordering was easy, and delivery was impressively fast. The products were of excellent quality, though there were some items out o... Ver mais
I received an unexpected email from the ICE Headship team. To be honest I thought it was a scam. The website looked to professional to be an illiterate scammer so I made a test purchase. Items arr... Ver mais
I have placed several orders with this company. I have found nothing but easy payment, easy delivery and easy ordering. They made it even better when I made a mistake and contacted them straight away... Ver mais
Detalhes da empresa
Escrito pela empresa
Trustpilot is not our native reviews platform, Therefore it naturally doesn't represent a true picture of collected reviews which is very unfortunate...... We use Reviews.io, View over 30,000 positive 'company' & 'product reviews' from our review invited customers since 2012...... 0
Informações de contato
Exeter, Reino Unido
- 01626 903101
- admin@iceheadshop.co.uk
- www.iceheadshop.co.uk
4,4
Excelente
495 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great value for money and quality…
Great value for money and quality product all the time
11 de julho de 2023
Avaliação não solicitada
Resposta da UNOFFICIAL - See Our 30k+ Reviews At Reviews.io
Hi James,
Im sorry you were not satisfied with your experience
I can see the order was made on the 3rd July at 8.32pm, it was shipped the next day on the 4th on a non guarantee 24hr service, we also have an optional next day guaranteed service
It was delivered on the 6th of July (today) with photographs of the package in a letterbox, & from the email correspondence I see we are awaiting a reply from you
The timelines you mention above are incorrect im afraid, yet we will endeavour to resolve this for you as quickly as possible
Kind regards
Dan
Amazing quality
Great quality products, great communication, and fast delivery. I will buy from ICE Headshop again for sure
28 de junho de 2023
Avaliação não solicitada
Excellent service
Excellent service. I've ordered a few vapes and e-liquids from here. Next day delivery, can't fault them!
27 de junho de 2023
Avaliação não solicitada
Dave C was amazing help
My experience was very good with ice head shop one of my orders got abit confusing but was soon sorted out didn’t have, had amazing help from Dave C thank you very much
25 de junho de 2023
Avaliação não solicitada
Package not received in time
Package not received in time, ordered with 24 hours delivery and no arrival, presume. Disappointing as did research for a good company
20 de junho de 2023
Avaliação não solicitada
Resposta da UNOFFICIAL - See Our 30k+ Reviews At Reviews.io
Hi, I can see you ordered on Saturday & was shipped on Monday as per our opening hours
If you track your order with the tracking provided in the shipment email, you will see it was shipped on the Monday as stated during checkout
The 24hr delivery you selected is not a guarantee but an aim, we do have a next day guaranteed option available also
I apologise on Royal Mails behalf, we shipped on time & to the method selected
Generally almost all 24 hour deliveries arrive the next day yet theres no guarantee
Regards
Dan
Great customer service
16 de junho de 2023
Avaliação não solicitada
Brilliant company use them all the time…
Brilliant company use them all the time now..had an issue with a vape that was faulty and they sorted it out straight away..wouldn't use anyone else now..
5 de junho de 2023
Avaliação não solicitada
GreatEasy Pizzie service fast delivery service and…
Great service fast delivery service and easy pizzie to order
26 de maio de 2023
Avaliação não solicitada
This is my first buy from Ice
This is my first buy from Ice, I found their website easy and informative. Delivery was quick with no hassle and all I can say is that the seeds germinated. I would recommend Ice to my friends.
28 de maio de 2023
Avaliação não solicitada
Fantastic customer service and super…
Fantastic customer service and super fast delivery.
17 de maio de 2023
Avaliação não solicitada
The best cbd shop. Well what can I say the best shop on…
Well what can I say the best shop on the internet to buy from I made a order and made a mistake and the order was sorted in no time and came the next morning Cristina and Jess from the admin team where so helpful great to deal with 10/10 highly recommend this shop to anyone. David mcgregor
5 de maio de 2023
Avaliação não solicitada
Quick easy hassle free
30 de abril de 2023
Avaliação não solicitada
Great communication and service
3 de maio de 2023
Avaliação não solicitada
So pleased I discovered Ice Headshop
I am so pleased I discovered Ice Headshop. I love the smaller amounts so I can test which one I prefer. Fast delivery and great customer service. Won't go anywhere else.
Well deserved 5 star!
21 de abril de 2023
Avaliação não solicitada
Smokes up
As always a go to destination for anything smoke related, great prices and a free gift, the choice between signed or not signed delivery and the delivery is always quick.
10 de abril de 2023
Avaliação não solicitada
Order came fast great company
12 de abril de 2023
Avaliação não solicitada
Great service!
10 de abril de 2023
Avaliação não solicitada
Great customer service
I had a problem with one of my vapes not working which they resolved very quickly. I was impressed with the customer service and prompt resolution and il be a returning customer soon im sure.
17 de abril de 2023
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.