I have bought a few things from here. I naver had a problem until last week. Two items were missing from mr order and they sent me an additional item that I didn't order. I contacted them over... Ver mais
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Veja o que dizem as avaliações
Great service from UNOFFICIAL - See Our 25k+ Reviews At Reviews.co.uk. Ordering was easy, and delivery was impressively fast. The products were of excellent quality, though there were some items out o... Ver mais
I received an unexpected email from the ICE Headship team. To be honest I thought it was a scam. The website looked to professional to be an illiterate scammer so I made a test purchase. Items arr... Ver mais
I have placed several orders with this company. I have found nothing but easy payment, easy delivery and easy ordering. They made it even better when I made a mistake and contacted them straight away... Ver mais
Detalhes da empresa
Escrito pela empresa
Trustpilot is not our native reviews platform, Therefore it naturally doesn't represent a true picture of collected reviews which is very unfortunate...... We use Reviews.io, View over 30,000 positive 'company' & 'product reviews' from our review invited customers since 2012...... 0
Informações de contato
Exeter, Reino Unido
- 01626 903101
- admin@iceheadshop.co.uk
- www.iceheadshop.co.uk
4,4
Excelente
495 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great looking seeds
Great looking seeds, can't wait to see the results
15 de setembro de 2023
Avaliação não solicitada
I've always had good service from ICE
I've always had good service from this company. On rare occasions I've needed to contact customer service they have always responded very promptly and resolved my query.
Obviously I rate the product too :)
6 de setembro de 2023
Avaliação não solicitada
great discrete service,some nice…
great discrete service,some nice freebies as well much appreciated thanks,the royal mail a bit sluggish as usual,dispatched on friday received on wednesday but will be coming back for more in the future.
6 de setembro de 2023
Avaliação não solicitada
Gift not added to order
Had to message as a free gift was not added to basket and emailed and also had screenshot and they added to my parcel no problem
8 de setembro de 2023
Avaliação não solicitada
No complaints polite service 😉
No complaints good polite service 😉
5 de setembro de 2023
Avaliação não solicitada
Good efficient & quality stuff 👍
5 de setembro de 2023
Avaliação não solicitada
Awesome thanks 🩷
28 de agosto de 2023
Avaliação não solicitada
Amazing company for anybody trusted comythat wants…
Amazing company for anybody that wants the real deal this is the company you’re looking for pure🔥
25 de agosto de 2023
Avaliação não solicitada
The seeds look nothing like advertised…
The seeds look nothing like advertised my seeds were colourless tiny and one looked so soft I pinched it and it cracked. If you see seeds like that in a bundle you will throw them away but you sold me them absolute rip off.
I'm only sorry I never took a picture instead I potted them hoping they will germinate ???? mistake there.
17 de agosto de 2023
Avaliação não solicitada
Resposta da UNOFFICIAL - See Our 30k+ Reviews At Reviews.io
Hi there,
I am sorry you are not happy with your purchase, contacting us to rectify any issue is always the best way to resolve any problem.
I do see the product mentioned does not contain any seed image apart from the packaging cartoon design & we would also like to point out germination of seeds is currently against the law in the UK.
Never the less we aim to have a 100% customer satisfaction rate so im sure we can rectify any issue if you contact us.
We can be contacted via email, phone & also have 24/7 live chat on store.
Thanks
Dan
All my vapes was defective
All my vapes was defective, none of them had flavour in at all! It was the worst experience with vapes I’ve ever had.
I’ve had strapped vapes many times so I know how they should taste but all 10 was bad like I couldn’t vape as I was vaping nothing. £18 down the drain. I get when you buy cheap products you need to expect lower but this was so far below the belt is was unreal. Buying defective vapes from the company factory to make an extra buck or 2 but it screws customers over and will ruin the business.
15 de agosto de 2023
Avaliação não solicitada
Resposta da UNOFFICIAL - See Our 30k+ Reviews At Reviews.io
Hi Robyn, im sorry to hear of your experience, generally these vapes are good yet have been reports of some faulty, if you simply email in we will replace or refund for you with no hassle
Regards
Dan
Half of them had been leaking also…
Half of them had been leaking also after a few puffs they then tasted burnt
8 de agosto de 2023
Avaliação não solicitada
Resposta da UNOFFICIAL - See Our 30k+ Reviews At Reviews.io
Hi Lisa, im sorry you had a bad experience with the strapped stix vape, feel free to email us (admin@iceheadshop.co.uk) & we will do our best to resolve the issue
Really pleased with what I got
Really pleased with what I got
Excellent customer service
5 de agosto de 2023
Avaliação não solicitada
This only seed bank i use now!
This only seed bank i use now. Great service, pollite and helpful. Highly recommend! 🙂
Danny
20 de julho de 2023
Avaliação não solicitada
Would recommend
Fast delivery, great quality, would recommend.
29 de julho de 2023
Avaliação não solicitada
You send me what I ask for its good…
You send me what I ask for its good quality
17 de junho de 2023
Avaliação não solicitada
Good service will use again thanks
24 de julho de 2023
Avaliação não solicitada
Excellent every time
Excellent every time , and a free gift too Nice 👌🏻
21 de julho de 2023
Avaliação não solicitada
Brilliant service
15 de julho de 2023
Avaliação não solicitada
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