Icscourier Avaliações 

Waited all day, and finally received a notice that they attempted delivery. Obviously the driver buzzed the wrong apartment. No time for this, so told head office to return to sender and they can deal with their client.

They typically leave packages in an unsafe location outside of apartments/condominiums where it is prone to theft. They do not reattempt deliveries and there's only a few parcel pickup holding locations for receivers and sometimes far. I had one shipment that went missing due to their courier's laziness and unable to open a claims investigation.

ICS lost my packages.

I ordered from a company called L'il Helpers twice, and both times they used ICS courier. The first package, according to the tracker, ended up about three provinces away from the intended destination. The second was recorded to have reached my building, but they didn't even try to buzz or contact me. They must have left it outside, because I never saw it outside my door, the building, or anywhere. I can only guess they left it out where someone could take it. Maybe they just don't like apartments. I lost a good chunk of money because of them. Moral of the story: double check which service the company you're buying from uses, because this one is not trustworthy.

I’m leaving in a condo which my security guard has authorized to get my packages. Never had any issues with Canada post, Amazon etc.
They only came once to my building and didn’t deliver my package and didn’t leave any messages or emails.
When I called to follow up they explained their supervisor allows only one time delivery and they couldn’t give it to security, which has legal consent from me to receive my packages. I had to drive 40 minutes to get my package from PenguinPickUp.
Very awful costumer service.

My contact lenses came in two different deliveries. They never leave a note, I just have to check the tracking to see what happened.
One of the boxes went to a corner store/package pick up 5km away and while I could see it on the tracking, the driver never updated the system for the worker there so she had to do a bunch of entry before she could find it.
The other package is still out there somewhere. The tracking says "incomplete address" but shows my whole address. I've called (phone calls just drop), emailed and tried to use the chat bot to update the address but it never transfers me to an agent. The bot can only look up tracking and schedule a package....two things that are quicker to just do on the website where the bot is hosted. I will need to switch optometrists if they keep using this company. I can't see! LOL

'm not sure I'll ever make another order if I see it will be delivered by these clowns. After multiple delays, my package was delivered and SIGNED for by someone who does not likely look like a 'Dave' considering the signature is from a "Brooke Glover" in another postal code, approximately 10 kms away from my home. The only similarity to my address is the house number, nothing else matches.

they cant find a building written on the shipping label, pretty nice company if you don't want to receive the package you order

They attempted, so they say, to deliver a package from an online Walmart marketplace seller to my address. The driver never came, no door tag, no missed call. The excuse was, there was no buzzer number? My door has a directory with my first and last name and the buzz code.
When I called customer service 3 times, each promise was a lie. It has been so long and too many attempts (so called attempts), I canceled the order.
Beware if you are a seller! Do not use.