ID&C Wristbands Avaliações 

1.754
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Would leave 1 star if I could. I paid $60 to have lanyards for a nonprofit overnighted, and they shipped it to the billing address instead of the shipping address. They claim I got it wrong, but in th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed to order some printed silicone wrist bands and realised ID&C, who I'd used before for other items, offered this type of product as well. The process was really simple and the download templates... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered fabric bands with a sliding bead and are very happy with the product. The font and image printed very nicely on the fabric and has not faded or smuged after two weeks of wear. The fabric... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent quality and outstanding customer service. ID&C Wristbands delivered exactly what we needed for our event, and the entire process was smooth and professional. The wristbands looked great, arr... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviços de Impressão Digital
  2. também em
  3. Loja de artigos promocionais
  4. Loja de impressões e placas
  5. Serviço de Soluções de Tecnologia para Eventos

Escrito pela empresa

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Escrito pela empresa

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.754)

59 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Late and Cold Service

Orders arrived late and customer service was not friendly or helpful.

29 de outubro de 2024
Avaliação não solicitada
logotipo da ID&C Wristbands

Resposta da ID&C Wristbands

Hello, we are very sorry to hear about your recent experience with us. If you can share some more details about your order or the tracking number, we would be happy to look into this matter. Our CX team can be reached at contact@idcband.com

Avaliado com 5 de um total de 5 estrelas

ID&C reprinted an order that had minor…

ID&C reprinted an order that had minor mistakes in a timely fashion AFTER the hurricanes. Thank you!

28 de setembro de 2024
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Resposta da ID&C Wristbands

Hi Chad, thank you for taking the time to leave a review on your recent order with us and for your understanding while we worked to get back online after the hurricanes to our area!

Avaliado com 5 de um total de 5 estrelas

The customer service was easy to reach…

The customer service was easy to reach and very helpful. The product was high quality. Very happy with the results, service and price.

24 de setembro de 2024
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Resposta da ID&C Wristbands

Hi Adrian, we appreciate your kind words and are thankful to hear of your experience working with our team and the overall product quality!

Avaliado com 5 de um total de 5 estrelas

Whole process with ID&C was amazing

Whole process with ID&C was amazing. The customer services were great. They went an extra mile to make sure that the product Is delivered on time the quality was amazing all in all a very good experience and will be using them again thanks once again

24 de setembro de 2024
Avaliado com 1 de um total de 5 estrelas

Horrible customer service, do NOT order from here!

I recently placed an order with ID&C for bracelets for my event and had an absolutely horrible experience. Despite confirming the shipping address and being assured the issue was resolved, I never received my order. To make matters worse, I only found out last week that the order was canceled without any notification just days before my event. This is completely unacceptable, especially given the prior assurances.

The customer service I've experienced has been abysmal. Even when we discovered the issue, our request for a reshipment was denied along with our request for a refund for a product that was never delivered. Customized or not, the product was NOT delivered!

I am extremely disappointed with your company's handling of this situation. I demand a full refund immediately and expect a prompt resolution.

6 de setembro de 2024
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Resposta da ID&C Wristbands

Hello Colleen, I believe this review was written before we got this resolved! Again, we are so sorry for the issues you had with UPS in correcting your address and not being able to reship in time for your event after the hurricane to our region. Your order has been fully refunded and I hope we get the chance to work with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order. Good price. On-time delivery. Good product. Thank you!

6 de setembro de 2024
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Resposta da ID&C Wristbands

Thank you for your 5 star review on your recent order with us! We are thrilled to hear of your easy ordering experience.

Avaliado com 1 de um total de 5 estrelas

I will not be working with the company again.

I was provided the incorrect color item, and offered minimal assistance. I now have 1,000 lanyards that came in orange rather than red, that I am unable to use for my publicity, and was only offered a discount on a future order... nothing to remedy the current mishap. The company needs to work on their customer service skills, the salesperson I was assigned has been nothing but rude to our company since the beginning. I will not be working with the company again.

3 de setembro de 2024
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Resposta da ID&C Wristbands

Hello, we are deeply sorry the lanyards did not meet your expectations. I reviewed the email chain regarding your complaint and I see that we explained how we matched the color you provided in your online order and got to the color you received. We also asked for a different suggested color to try to get remakes done to meet your expectations and offered a discount, to which we received no response. If you would like us continue please email contact@idcband.com

Avaliado com 5 de um total de 5 estrelas

Crisp precise lettering and graphics

Crisp precise lettering and graphics, nice turn around.

29 de agosto de 2024
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Resposta da ID&C Wristbands

Hi Mark,

Thank you for your review on your experience ordering with us for your custom needs! We are happy that we exceeded your expectations.

Avaliado com 5 de um total de 5 estrelas

The best company to buy wristbands,the…

The best company to buy wristbands,the best staff to assist. IDC Band SA is the best. Keep it up and am sure coming to buy again.

20 de agosto de 2024
Avaliação não solicitada
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Resposta da ID&C Wristbands

Thank you for your recent review on your order experience with ID&C U.S. We are happy to hear you had a great experience with our team and with your order!

Avaliado com 5 de um total de 5 estrelas

Exceptional quality, perfect timing

The quality was exceptional and the wristbands arrived exactly on time. You have my business forever!

9 de agosto de 2024
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Resposta da ID&C Wristbands

Thank you for taking the time to leave a 5 star review on your order experience with us! We look forward to helping you with your future events!

Avaliado com 5 de um total de 5 estrelas

The Best Products at an Affordable price

What a great product. All of the fans loved the quality and were excited to be able to keep them as valuable memorabilia. The prices were more than fair, especially for the quality.

22 de agosto de 2024
Avaliação não solicitada
logotipo da ID&C Wristbands

Resposta da ID&C Wristbands

Hello, Thank you for taking the time to write your review! Happy to hear that your order and event was a success. We hope to work with you again in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, exactly as described and the customer service was absolutely outstanding. We ordered our bands with despatch in 2 to 3 days but unfortunately they weren't going to get here before my event.. After a quick phone call on the Monday before hand the employee was able to expedite the order and push it through a bit faster at no extra cost which I offered to pay but they were happy enough to help me out which meant they went above and beyond. I've used this company in the past and I was happy back then also... The only down side I have is that over the year they seem to have updated their site and removed some default patterns for the wristband base... Still... Excellent website, easy to use and reasonable prices

3 de agosto de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The customer service is awful

The customer service is awful. You can barely hear the person on the phone. This was my experience two different times. Both times, the customer service rep was not very nice either. I won’t say rude, but they definitely were not pleasant to talk to. My experience beyond that was more of just an inconvenience that seemed like it should have been more easily resolved. I needed to change the payment source after the order was place because I accidentally charged my personal credit card rather than the company credit card. I was told that because the order had already gone to production that this would not be possible. Obviously, the ability to change the payment option exists so this must just be a company policy-and it’s a stupid one. Just overall not a great experience. The bracelets at least look okay.

24 de julho de 2024
logotipo da ID&C Wristbands

Resposta da ID&C Wristbands

Hi Wes,
Thank you for taking the time to leave your review on your recent order experience. We do apologize that you did not have the best encounter with our team on your recent phone calls. We strive to provide quality customer service to all of our customers and this will be looked into.
In regard to the payment issue, unfortunately our team is unable to change payment types once the order has been submitted and paid for. The only option at that time would have been to cancel the order and then resubmit the order with the correct payment type. This is a limitation on the payment collection system, and is not a company policy issue.
If you have any further questions or concerns, please feel free to reach out to us at usorders@idcband.com
We are happy to hear that the wristbands turned out well for you and hope your event was a success!

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