ID&C Wristbands Avaliações 

1.754
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Would leave 1 star if I could. I paid $60 to have lanyards for a nonprofit overnighted, and they shipped it to the billing address instead of the shipping address. They claim I got it wrong, but in th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed to order some printed silicone wrist bands and realised ID&C, who I'd used before for other items, offered this type of product as well. The process was really simple and the download templates... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered fabric bands with a sliding bead and are very happy with the product. The font and image printed very nicely on the fabric and has not faded or smuged after two weeks of wear. The fabric... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent quality and outstanding customer service. ID&C Wristbands delivered exactly what we needed for our event, and the entire process was smooth and professional. The wristbands looked great, arr... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviços de Impressão Digital
  2. também em
  3. Loja de artigos promocionais
  4. Loja de impressões e placas
  5. Serviço de Soluções de Tecnologia para Eventos

Escrito pela empresa

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Escrito pela empresa

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.754)

59 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor and slow to respond, basically an online company with no human compassion

Poor and slow to respond, They couldn't simply repeat an order placed a few months previously, then they charge MORE than the online price, ended up purchasing online anyway, and then they responded saying they could BEAT the price.... when I said i'd already ordered, they didn't offer any discount, and THEN their courier company didn't deliver on time, and i'm STILL over a month later waiting for a refund!

18 de julho de 2024
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Resposta da ID&C Wristbands

Hi Rhian,
I am sorry for your experience with us. We have received your email and our finance team will be in touch shortly.
Kind regards

Avaliado com 5 de um total de 5 estrelas

Great wristbands

Great wristbands, exactly what I was after. Very durable, the adult bands fit nicely on the kids too without any risk of coming off. Would recommend!

13 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Exactly what I was looking for

Quick artwork review and wristbands arrived on time. Make sure your artwork is a little more conservative than their template though, in person my design is a little under the connector even though it was in the clear on the template.

1 de julho de 2024
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Resposta da ID&C Wristbands

Hi Jenna, we appreciate your 5 star review on your recent order with us. As noted in another review comment to you, the template is a general overview on the average wrist size and there is potential to cover some of your design with the lock, depending on the size of the users wrist.

Avaliado com 4 de um total de 5 estrelas

Executional customer service!

Very good experience especially with customer service Miss Marcy Butler. She was awesome to work with. When our initial order was not quite right, she made sure it was fixed promptly. 1st time using the bands. Hope to order more. Thanks Marcy! The bands look and work great!

21 de junho de 2024
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Resposta da ID&C Wristbands

Hello Cory, thank you for taking the time to write your review. Glad we were able to get your order fixed in time for you. We look forward to working with you again in the future!

Avaliado com 5 de um total de 5 estrelas

Great products quick delivery

Great products quick delivery. Highly recommend.

2 de junho de 2024
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Resposta da ID&C Wristbands

Hello Alex, thank you for taking the time to write your review. We look forward to working with you again in the future!

Avaliado com 2 de um total de 5 estrelas

Recent ordering experience not straightforward.

ordered red stripe wrist bands got red solid. Made a further order of some green stripe to compensate as I already had some green stripe. Delivery deferred not once but twice and eventually arrived when I needed to be away. Product does what it needs to do. Obtaining the product has been erratic this year.

1 de junho de 2024
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Resposta da ID&C Wristbands

Hi Martyn,
Thank you so much for your feedback, and I am so sorry for your experience with us this time. I will send you an email to discuss further.
Kind regards, Abigail

Avaliado com 1 de um total de 5 estrelas

My order was incorrect

My order was incorrect, (Missing the QR code)

Spoke to customer services and they said they would send out the correct order.

The above I understand and was happy with the order being sorted and deliveried.

However this replacement order never arrivied, and when customer services where contacted I was told I would get a phone call back about the status. I never did. Still waiting.....

28 de maio de 2024
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Resposta da ID&C Wristbands

Hi Mark,
I am so sorry this was your experience with us. I have located your order and corresponding emails, and will contact you directly.
Kind regards,
Abby

Avaliado com 1 de um total de 5 estrelas
logotipo da ID&C Wristbands

Resposta da ID&C Wristbands

Hi Anton,
Thank you for getting in touch with your feedback. I can see that your order was for our black print paper wristbands. This isn't a product we'd typically recommend for constant 1-2 week wear. If you need a more long-lasting wristband, we'd recommend either vinyl or fabric. I'll email you with a discount code for your future orders with us.
Best wishes, Abigail

Avaliado com 2 de um total de 5 estrelas

Didn't arrive in time

Payed extra for rushed shipping and the item did not arrive in time for our event. Very disappointing. We had to purchase unbranded items at the last minute to replace them. We appreciate that ID&C refunded us for the shipping costs given that they did not arrive in time.

15 de maio de 2024
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Resposta da ID&C Wristbands

Hi Olivia,
We are writing to follow up on this review. We did provide you with an email that stated we did ship out your order on time as promised on your online order confirmation. The day delay in arrival to your event was unfortunately out of our control with UPS. We did provide a full refund on your shipping cost, and you did thank us for that effort in your reply back.
If you have any further questions please reach out to us at contact@idcband.com and we hope your event was a great success!

Avaliado com 2 de um total de 5 estrelas

Poor Customer Experience

Wristbands were ordered. Delivery address was provided. Instead of sending to my address, they ID&C sent and email to confirm my address, which ended up in a spam inbox somehow. As a result, wristbands could not be produced and order had to be cancelled. The only reason I rated 2 stars instead of 1 is that the refund arrived promptly. I have ordered numerous times in the past from Liam, who handled everything with urgency and proficiency. Rob is our new POC and although polite, he just funnelled me to an online sale, with a minor discount as opposed to closing the sale. I was forced to source from another supplier urgently at last minute rates. This whole experience will result in us exploring alternative suppliers for future procurement and for us to work with ID&C again, we would need a really big motivator.

19 de maio de 2024
logotipo da ID&C Wristbands

Resposta da ID&C Wristbands

Hi Ali,
I am so sorry for your experience with us this time around. I will follow this up with an email to you to discuss further.
Kind regards,
Abby - Customer Service Team Leader

Avaliado com 5 de um total de 5 estrelas

The wristbands came out amazing

The wristbands came out amazing, such good customer service with these amazing people and they were a big part of my birthday completion :)

20 de maio de 2024
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Resposta da ID&C Wristbands

Hello, we appreciate you taking the time to leave a review on your recent order with us! So glad to hear they work well and we look forward to working with you on future orders!

Avaliado com 4 de um total de 5 estrelas

The quality of the product was 5 star…

The quality of the product was 5 star but the customer service with followup questions was poor, to the point they just ignored me.

18 de maio de 2024
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Resposta da ID&C Wristbands

Hi Erika, thank you for taking the time to leave a review on the product and your experience ordering with us. I do see that our customer experience team was in an email thread with you on May 20th and was in an active email thread that day. If you have any questions that were not answered in that thread, please feel free to email into our inbox at contact@idcband.com and we can look into that communication line.

Avaliado com 5 de um total de 5 estrelas

Quick and easy design choice

Quick and easy design choice, I emailed after my delivery date was received to see if any improvement could be made for our company event and the order was improved by 2 days so we had our merchandise.

24 de maio de 2024
Avaliação não solicitada
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Resposta da ID&C Wristbands

Hey Damien! Thank you so much for taking the time to leave your review! We hope you had a successful event! If you have any photos of our products in action you'd be happy for us to share feel free to email them to enquiries@idcband.com we would love to see them! Leah at ID&C

Avaliado com 5 de um total de 5 estrelas

The product is of excellent quality

The product is of excellent quality, I received exactly what the seller detailed

27 de abril de 2024
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Resposta da ID&C Wristbands

Thank you for your review on your order with us. We are happy to hear that it was excellent quality!

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