You can't turn off autorenew. I moved my site 6 months before it was set to renew. I contacted them to make clear that I was gone. I got an autorenew 30 days before (for a payment method I never cre... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
You can't turn off autorenew. I moved my site 6 months before it was set to renew. I contacted them to make clear that I was gone. I got an autorenew 30 days before (for a payment method I never cre... Ver mais
A empresa respondeu
I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... Ver mais
I have been a customer for over a decade. Never had a serious problem or outage, and response to questions or requests has been prompt and supportive. I have used many web hosts and these are clearly... Ver mais
I've been using Ifastnet for domains and as a fast-download-server for my game servers for over a year now. Never once had an issue (that I didn't cause myself lol). They're so reliable, and their cus... Ver mais
Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!
Bulman House, Regent Centre, Gosforth, Newcastle upon Tyne, NE3 3LS, Newcastle Upon Tyne, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've used this service for 3 years. Very excellent and timely customer service and they typically resolve all issues quickly. I love it! Affordable too!
I've been using iFastNet for my we hosting for over five years now and I can't be happier with them. There services are the most complete and versatile I've ever used and their prices cannot be beat. You know exactly what you're getting and you know what your payments are going to be. They don't hide anything behind fancy marketing that is geared to trick you into paying more than what you expected to pay. If you sign-up with them when there's a promotion on, that promotion price stays in effect for as long as you keep your account open. And they offer some pretty good discounts, too.
Their customer support is fast and effective. You actually communicate with real people who know what they're doing. When ever I've had a question or an issue arise, the support staff has always gone above and beyond to answer my inquiry.
The latest issue I had was with an update to the MySQL back-end. One of my online file sharing services became inaccessible. I opened an incident ticket and less than 5 hours later, the support staff looked into my situation and resolved the problem on their end. That was pretty good, as I live in North America, in a time zone seven hours behind their local time.
I'm utterly impressed with their service and plan to remain a customer of theirs for a long time to come.
It is the best. I was searching for a platform that could host my website on its platform for free without any ads for free, and this one is by far the best experience I've ever had.
Most favaorite fearute of ifasnet is support team. they realy reply as soon as possible.....
thanks for every member of the team
I just wanted to share my great experience with this hosting service. Their support team is absolutely fantastic super quick and really helpful.
I ran into a problem with my website and these guys were on it right away. They know their stuff and fixed things up in no time. I was seriously impressed.
What stood out for me was how fast they responded and kept me in the loop. It's clear they care about making things easy for new users like me.
I would totally recommend this hosting service to anyone. The support i got was top notch and i'm looking forward to sticking with them for my hosting needs.
best support ever and best hosting company
Recommended
Specially for beginners on handling domain, their support team always give time to assist your queries and provide easy to understand step by step procedures to solve your issues.
I had a positive experience, everything worked fine and they were quick and efficient in answering my queries.
I have been working with them for many years. The most important thing for me in hosting is service availability, 70% of which is support. Everything is very good with the iFastNet - support helps as quickly as if they were sitting in the same room with me.
I transferred my system to iFastNet from a previous unreliable host. So far so good. I have not experienced any downtimes. Implementing my system was seamless, especially with Git integration. Support tickets are responded to in record time. Highly recommend. I joined in on the Super Premium Monthly package. Now planning to go for the longer period plans.
An extremely good and flexible service. Absolute fantastic support who resolve any questions or issues I have quickly and politely. The hosting service is amazing and so economical too. I have used and recommended iFastNet since at least early 2015 and cannot recall having any issues whatsoever with the service.
I would recommend them to anyone and everyone looking for good quality, good value flexible hosting. Thank you very much everyone at iFastNet!!
I had setup an account with them and after paying through PayPal, needed to replace that with a faster payment vehicle, which also was processed. As a result, I requested a refund for the initial PayPal payment. iFastNet's customer service took care of this quickly and were very courteous and efficient.
I'm new customer and I'm amazed how helpful their support is. :)
i got a good experience with ifastnet from support to the severs,
I’m using iFastNet for more than 1 year, and I love that web-hosting. I’ve got an Ultimate Premium Yearly plan. Price is so satisfying. Supports are so friendly and helpful, they can solve any mine question. ❤️
a good service and good support ever i seen an fast servers thanks ifastnet
Got into iFastNet because I was surprised by the quality of support in the free tier (InfinityFree). I thought it'd be even better. WRONG. Oh, so wrong. It's a continuous joke. CPanel full of nonworking stuff (like SSH keys, which you can upload but not use!). IO limits so low that a minor Wordpress upgrade will trigger warnings. Support is worse than useless - they give you wrong information. Lack of explanations even about paid stuff. The "knowledge base" is full of single-line articles dated 2015.
I found that there's even an unofficial chat just for customers complaining about it. That's where you'll end too!
The final straw was that they seem to know nothing about the GDPR and other privacy laws. I've worked around their ineptitude for months, but this can't be fixed, so I'm moving out.
Suspended my account without asking me to fix an issue, now my entire network is at an end. The company is demanding I move to a server that is 150 USD a month and I can no longer afford it. They also did not allow me to correct the issue beforehand so now my online presence is destroyed. Could not recommend them after almost two years with the company.

Resposta da iFastNet LTD
Great service. Anytime I have any kind of trouble I contact the support team as I am not tech minded. Everytime they have helped me it has been sorted within minutes. Cannot fault at all. Many thanks to the team for all the support.
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