Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My desktop died, I took it in to iMend for a reasonable fee they checked it out, ran some upgrades and restored it back to life! This happened in one afternoon… I would definately recommend them.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My mac laptop suddenly became extremely unwell and as a freelance designer my laptop is my world, so I was in dire trouble. iMend had fixed my iPhone previously so I hoped they could help me with my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Imend is a professional and friendly service. Hazel and Paul provide expertise and helpfulness in equal measure, sensitive to the wishes of the clientele. It serves its community, which, from what I u... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really helpful and knowledgeable staff in both stores. Used Billingshurst for a data transfer this year and Upper Beeding for replacement iPhone battery today, which was in stock. Will definitely visi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de reparos de telefones
  2. Loja de Celulares
  3. Loja de computadores e acessórios
  4. Assistência Técnica de Informática
  5. Loja de Informática
  6. Serviços e Manutenção de Computadores

Escrito pela empresa

iMend Ltd was founded in 2012 to provide a specialist repair service for the iPhone, iPad, iPod and Mac range of devices to the people of Sussex. We’ve since expanded our range of repairs to include PC, Laptop and android devices, all under one roof! We still pride ourselves on a foundation of solid customer service with a free 12 month warranty on our repairs. We keep a comprehensive stock of high quality repair components to ensure we repair your device as fast as possible. Whether it’s a cracked screen, slow computer, charging problems or your iPhone has gone for a swim, we can help. We also stock refurbished devices and most of your common tech consumables for the home and office; printer ink, chargers, cables, USB sticks and much more! Visit www.imendltd.co.uk for more information


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hello thank you for the quick repair…

Hello thank you for the quick repair service. We sent the iPhone 6s Plus the first day after selecting the repair options, it was received the following day then sent back after the repair jobs were completed also their was a checks list enclosed with the iPhone on return.
Thanks
Mrs Suratun Nessa Ali

8 de setembro de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hiya Suratun,


Thanks very much for the time and the effort in sending in this fabulous review!

We love it when our customers appreciate all the efforts that we do to deliver the quickest, most effective fix for your device.
Such only shows that we did it again - delivering the best customer service!


Thanks again for the positive feedback!


iMend Team

Avaliado com 5 de um total de 5 estrelas

Couldn’t be happier with this service

Couldn’t be happier with this service, had my phone fixed today after calling them in the morning. Had it done in ten minutes and it looks brand new! So relieved to find a company that knows what they’re doing for such a great price as well. I will definitely be using them again if needed!

6 de setembro de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Good Day Sophia Maria,


Many thanks for this splendid review!

We are ecstatic to know that we made again a positive impact - making our customers happy is our ultimate goal.
Appreciate your business and for thinking of using us again if the need arises.


Have a wonderful day!

iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Fixed what Apple said was unrepairable

My iPhone 7 Plus had an issue with the Audio IC, an issue I went to apple about and they told me there was no way this could be fixed and my only alternative was to buy a brand new phone.

Not only was my phone completely fixed and restored, I was also dealt with the utmost kindness, most especially by Mahmoud and Eden.

150% recommended!

4 de setembro de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi RP,


Mahmoud and Eden are highly skilled in terms of mobile phone/tablet repairs.
We always get rave feedback from customers on their quality of work - top class as expected.

Our deepest thanks for taking the time in relaying this onto us. We love this review!



Cheers~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

5* Service

5* Service. Turnaround super quick, repaired as requested.

4 de setembro de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi Dee,



Amazing feedback!

Appreciate the 5* rating - this keeps us to continue on doing inspiring customer services.



All the very best~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Smashed phone 😫

Smashed phone 😫
Contacted imend
Phone call back within the hour
Mohammed came out fixed the phone in no time...
cannot recommend enough!

31 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Many thanks Owen,



Your feedback is greatly appreciated!

We thank you for using iMend and for all of your future recommendations.
Mohammed is indeed one of our stellar engineers here at iMend ☺



Cheers,
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, the communication through the day with the technician was excellent and very professional. He tested and fixed my phone in good time and now its works better than its never done for ages. I can’t highly recommend Maratib enough 👍

30 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hiya Elliot,


Maratib, we must say, is indeed on of the most reliable techs we have.
We always get a lot of commendations from customers like you to whom he has rendered his services.

Thanks for sending in this fab review!


All the very best~
iMend.com Team

Avaliado com 3 de um total de 5 estrelas

Communication has been poor from the…

Communication has been poor from the get go.

After an email saying they had received my parcel at 9:11 in the morning and had started work on it, I received no further updates. After chasing twice at 11am and 3pm i was told they were still working on my device. After chasing again 5:45 the same day, I was told they had sent my device back to me and I would be receiving it the next day.

After receiving 0 communication from them and chasing multiple times, I was finally told that they hand't send it out yet, only to have to wait for an email containing my shipping link. I have only just received a shipping reference from UPS which isn't working. Disappointed with the service and lack of communication.

30 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

iMend - an excellent find!

Booked a home repair over the phone & got a return call within the hour confirming date & time. A pleasant, efficient technician arrived (based in Derby), obviously very experienced & knew exactly what he was doing; my phone was up & running in no time. All repairs were carried out in front of me & I have no hesitation in recommending iMend. Brilliant! Thank you.

27 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi Arcben,


We trust that you are as great as this leaves us.


So glad for this commendation.
We always strive to deliver quick and affordable mobile/tablet repair solutions at your doorstep at the most convenient time possible for you.

Our engineers always continually train to hone their expertise in the field.
And your feedback is much appreciated.



All the best~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, friendly helpful staff, phone works like new and great price Definitely recommend

27 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Fab feedback Tara - thanks very much!


We are always glad to assist you with your mobile repairs.
All your future recommendations are highly appreciated.
Thanks in advance!


All the very best,
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

I recommend, iMend

Sent phone off and the process was really simple and easy. Loved the website and how easy it was to navigate everything. Phone came back very quickly as was good as new and they put the screen protector on perfectly. Very worth the money and will probably use iMend in the future and would also definitely recommend them.

26 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hiya Joseph,



Thanks for your business and for thinking of us for your future repairs, should the need arises!

We thank you in advance for your recommendations as well.



Warmest regards,
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. My daughter ipad had a fault with the charging port. Posted the item and recd it back 3 days later. And it worked perfectly. Reasonably priced repair.

Customer services also very good when i made the initial enquiries.

Very satisfied.

26 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi WL,


Great to hear back from you!
It is splendid to know that our joined efforts to provide you the best customer/repair services bear fruit.

We love your review! ☺



All the very best,
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Good communication with technician by text to arrange home appointment and very swift service to replace iphone battery. Highly recommend. Many thanks.

24 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi Paula,



What a fab feedback from you!

We are happy to be of service and thanks for highly recommending us.




Cheers!
iMend.com Team




Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Repaired in 1 day.

21 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Good Day Greg,


Greatly appreciate this warm feedback!
Many thanks and cheers to you.


All the best~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

iPhone screen repair

Quick...easy to follow instructions... perfect repair

21 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hiya Jo,


Thanks for using our website to book in this repair.
It took painstakingly huge amount of efforts and fun building our website to attain its current ease of functionality!

And we love to hear that you find it an easy experience!



All the very best,
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

highly recommended.

It was a great service, better than expected, my iphone was water damaged, in a quite bad condition, but imend technician got it work again, very happy with the service, highly recommended.

21 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi M Zhou,



Great to hear from you!

Our tech team always endeavour to the highest standards to ensure your phone will still work even though it was badly damaged.

Glad to know that it was working perfectly again and thanks for the high recommendations!


All the best~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Outstanding service! Emailed imend and got a return phone call almost immediately, and arranged a date and time to suit me.
Arshad arrived promptly and replaced the battery on both our iPhones for a fantastic price!
Really impressed by the service and won’t hesitate to use again and will recommend to friends and family.
Many thanks

21 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hey Dee,


Our deepest gratitude for this fab review!

Arshad is indeed a great source of pride for us.
We are getting a lot of positive feedback from customers for the quality of work he does.


Many thanks for recommending us to all the people you know.
We'll be glad to help them out if needs be!



Best~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

First class service!

An amazing service. Contacted iMend using Live Chat, booked a screen replacement for my iPhone 8. Stuart (the engineer) called me straight away and an appointment was made for the next day at my home address. Stuart arrived exactly on time. He was friendly, very knowledgeable and took the time to explain what he was doing throughout the screen replacement. He even showed me a feature of my phone that I didn’t know about! On completion he showed me the calibration process to confirm all was working properly. Job done quickly, for a very good price and backed up with a 12 month warranty. Can’t recommend this company enough. First class!

21 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Great day Ryan,



Your review just brought delight and smiles to our faces. We love it!

Thank you very much for appreciating the collaborative efforts of our team for this repair.
We always strive to go beyond the extra mile in providing world-class repair service to you .


Your feedback is a testament that all the efforts and time we spent to improve our craft is paying off.


Cheers,
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

Excellent service thank you

Maratib came to our house today to replace the battery in an iPhone7. He was polite and a quick worker and the battery health is now 100%. Thank you so much. Glad we chose iMend.com.
Edit

18 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi Sara,



We too are glad for this positive review!
We have received a lot of great feedback about Maratib.
Your review is a testament to this.


Many thanks for choosing us as your phone repair ally!


All the very best~
iMend.com Team

Avaliado com 5 de um total de 5 estrelas

I shipped in

I shipped in, same day turn-around. I received it within 2 days. Quality work

18 de agosto de 2019
Avaliação não solicitada
logotipo da iMend Ltd

Resposta da iMend Ltd

Hi Mark,



Your feedback is greatly appreciated!

Our tech team always endeavour to mend your device upon receipt at our repair centre.
Really, really glad you love the quality of our work!



Fab day to you,
iMend.com Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais