Have used this company previously for personal trophies for our bowls club winners and runners-up. 36 trophies all individually and personally engraved. Easy to use the online ordering system and w... Ver mais
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Veja o que dizem as avaliações
Well, what an excellent service from start to finish. Very helpful, informative and the trophies that arrived were just perfect !! Nice quality, great value and fast delivery too !!
A empresa respondeu
What an incredible team, from the initial enquiry to completion, the response times and support have been excellent. The quality of workmanship for the received awards was also great and we cant wait... Ver mais
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I purchased the L656 Conquerors Challenge Silver Plated Cup with lid. I had some queries regarding engraving prior to purchase and found the staff very helpful. I was delighted with both the service a... Ver mais
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Detalhes da empresa
Escrito pela empresa
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Informações de contato
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Reino Unido
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service! We return regularly due to the brilliant service pre and after sales. Thank you!
17 de fevereiro de 2026
Resposta da Impact Trophies & Medals
Dear Anita, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
For my wife I commissioned a trophy cup
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg image of the school crest into one they could engrave on the cup and made a splendid trophy. A truly amazing piece of work, thank you.
2 de fevereiro de 2026
Resposta da Impact Trophies & Medals
Dear Colin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Terrible service
Terrible service. Item arrived slightly damaged. They insult my intelligence by saying that it's handmade it's not damaged... again insulting my intelligence that it's designed to look at from the front and not the top. It was bent and creased at the top, despite photographs to prove this. I only wanted a replacement.. not a refund, however would not replace it, and if I wanted a refund they would take 20,% restocking fee which would account to around £25...
I have since taken it elsewhere who will do this repair and reseat it onto a better base for less than above.
No way would I purchase anything from this company. This was to be an annual trophy, in memory of my mother's charity, but I will be rethinking next year's, but I can assure you they have lost this chance..... Awful service
14 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Mark, Thank you for your review. We are sorry that you were disappointed with your hand made bespoke metal tulip award. As stated in our correspondence the product was supplied as expected , we have spoken to the craftsmen who made it and they confirmed that each one is unique and therefore a replacement would not be uniform because a flower is natural and individual and each tulip is made to reflect this. Kind regards, Customer Services
Needed two trophies engraved and…
Needed two trophies engraved and delivered on time and you didn't let me down. Good prices too.
14 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Resposta da Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Resposta da Impact Trophies & Medals
Dear Helen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
As always, excellent!
As always, a great experience with Impact! Always go to these guys for my cricket medals and they never let me down.
10 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Nicola, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Resposta da Impact Trophies & Medals
Dear Caroline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Good quality goods and helpful
Have used Impact many times now. No faults. Easy website to navigate and customer queries answered quickly
19 de dezembro de 2025
Resposta da Impact Trophies & Medals
Dear Rob, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The friendly staff and very prompt…
The friendly staff and very prompt email replies.
The medals were great quality and price.
The school logo looked great. Very easy website to navigate
16 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Maria, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
They were really helpful from design…
They were really helpful from design to finish . Great product
16 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Lorna, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Resposta da Impact Trophies & Medals
Dear Graeme, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fast and Efficient
Quick turnaround, very clear comms, quality product at a competitive price
6 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Norman, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great Quality and look fantastic
Great Quality and look fantastic, looking forward to the event now!
9 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Sharon, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Awesome Service
Always quick, good quality and a joy to communicate and deal with
9 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Rob, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
great product
great product, very good price, tremendous customer service. what more can you ask for?
5 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Elizabeth, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The service was excellent
5 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Absolutely Brilliant Purchase
I only buy 1 trophy per annum & this trophy was definitely the best one I'd purchased
Customer service was excellent quick delivery & well wrapped in a box
Will return next year
6 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Jude, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Quality product, but…
The plaque I ordered was very good and a quality product. This was expected as I have used previously.
I was slightly disappointed that I had to construct the plaque myself, as previously It came completed.
6 de janeiro de 2026
Resposta da Impact Trophies & Medals
Dear Paul, Thank you for your review. Your feeback is appreciated and very important especially in this instance. I have sent you an email. Kind regards, Customer Service
Resposta da Impact Trophies & Medals
Dear Laurence, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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