In2gr8ted Solutions Ltd Avaliações 

I had my Solar and Battery System installed at the end of April but I have waited until now to post a review to see how the system settled in and any issues first.

It was a long wait to get the system installed (6 months) and one comment I would make is that communication with customers in this situation is key to keeping people onside without too much frustration. I suggest some kind of online system to see the status of the order and the milestone it has reached available to view would help.

However, the system works well and has had no major issues due to the installation. The planned installation was to take place in one day but even though the installation team worked very hard and did a long day it was not possible and had to return a couple of days later. This made some things a bit rushed and I would have liked rather more explanation of some aspects. However, the team was great and made sure everything was working. The only thing was some missing aerial parts for the Myenergi Eddi but that was solved by getting some replacements sent from the manufacturer.

The admin support particularly when helping get the information required for my SEG application etc. has been excellent and very responsive. Thanks in particular to Bev for all her help.

Panels fitted within 3 weeks of ordering and all done within the space of a morning. I particularly appreciated the advice not to have an extra panel which I was considering, as it would not be cost effective.

Made simple ,efficient and done all the paperwork as well.
Talked through best fitting options.
Fitters excellent, going the distance for best results.
very happy

From initial design and quote to installation by In2gr8ted Solutions, everything went like clockwork, including assisting with all necessary consents to export electricity to the grid and supplier. Special thanks to Bruce, Scott and Paul who were involved with the design/quote and installation for their friendly and helpful approach. Due to my experience, I've no hesitation in recommending this Company for such work.

We had a further battery installed in mid June to upgrade the solar panel installation carried out by In2gr8ted Solutions at the end of March 2023 bringing us up to a total of 2 batteries. The installation team were excellent, taking just one day to carry out the work. They were polite and very helpful and we would definitely recommend this company for their representatives (our was William), the very professional installation teams, and the fantastic office and technical backup support that they supply. Thank you In2gr8ted. Excellent - would definitely use again for any additional work required in the future.

A moment of alarm when the fitters told me they could not do what I had agreed with the salesman. However they knew what they were about and came up with a better solution (all about siting the inverter). I was very impressed withel the two fitters who took care with what they did and went out of their way to do a very satisfactory job.

Been impressed with this company. From accepting initial quote, the contract etc all been straightforward (and all done using phone-friendly software), the surveyor turned up when expected and the installation (which was sooner than promised) was excellent. The three guys clearly knew what they were doing, were polite/friendly (despite the drizzle!), and left no mess at all. Oh and the panels work and look great ! Overall very happy

This company was excellent at communicating. It took a while for things to be arranged but this was because of solar panels installation at present. I found also that they gave prompt advice on related issues such as my query regarding the connection of a hot water tank run off the solal panels.
The installers were polite and friendly and cleaned up the mess afterwards.

We cannot praise this Company enough, from start to finish, everyone involved gave us great confidence in their ability to deliver an excellent service and product. We were kept well informed by the office all through the process, nothing was too much trouble and any questions we had were answered without making us feel that we were being a nuisance. The guys installing were fabulous, very efficient, polite and cleaned up amazingly once they had finished installing. The whole experience felt like we were dealing with a family of people wanting to give you the best possible results. We would highly recommend this Company. Thank you so much to everyone at In2gr8ted Solutions, we are very happy bunnies...here's some extra stars!⭐️⭐️⭐️⭐️⭐️

From initial contact through to installation and completion we felt confident in a great service and were not disappointed. All team members were professional and informative, answering any queries and offering helpful advice. A special thanks to Office Manager Julie who was patient and understanding with my numerous queries. First class service much appreciated.

Terrible company. As we were having a replacement roof needed work to be done to timescale. We were promised installation within 12 weeks and stating all items needed to install were available. Deposit paid and survey completed. Was informed by surveyor that design of installation would be delivered to me the following day (never arrived) and installation would be within a couple of weeks. 21 weeks later, and my roofer and I unable to get an answer either by phone or email we had to consider that they had broken the contract. Unable to get deposit back as they have done a survey. If you decide to use this company, which I advise against, do not agree to the survey before they give you a definite installation date. If you look at other reviews I am not the only person that they have got money from without providing any products or goods for. The company want to share logs and emails. I can do the same and I have witnesses to the conversation with the surveyor and phone calls.

Dear [In2Gr8ted Solutions Team],

I am writing to express my sincere appreciation for the installation of the solar battery at our premises on the 8th of June 2023. The entire process, from initial consultation to final setup, has been smooth and hassle-free, thanks to your team's expertise and professionalism.

Your team demonstrated outstanding knowledge and proficiency in recommending the appropriate solar battery system for our energy needs. The installation itself was carried out with meticulous attention to detail, and your technicians displayed great skill and efficiency throughout the process. The team's punctuality, courteous behavior, and respect for our property were highly commendable.

We are delighted with the functionality and performance of the installed solar battery. Since its installation, we have observed a significant reduction in our reliance on the grid and an overall improvement in our energy efficiency. Not only is this positively impacting our environmental footprint, but it is also translating into substantial cost savings.

Excellent. Quality workmanship

Despite a month or so delay on installation which from hearing some of the stories online was only a short delay, the installation went well and after a few minor teething problems which were resolved quickly, the system is working great and has basically wiped out my electricity bill and has even helped me reduce my gas bill. i would recommend In2gr8ted Solutions to anyone wanting a Solar panel & battery system.

Making more electric than we use now! The installers were great, and the installation was done very quickly once it started - although it was delayed by a couple of months where we had problems finding out what was going on.

The only problem we've had since installation was when there was a system update and we used one whole unit, but otherwise we're very happy with the system and the data we get from it.

I’m really pleased with my system, east & west facing panels plus Givenergy battery. From the initial chat and design with Mark, the contact with Bev in the office sorting the DNO and the installation by Scott’s team, a good couple of guys, very quick and professional. Julie was great, very patient sorting out a minor scuff immediately before taking payment. Overall I’m really happy with the work done by In2gr8ted they are a credit to the solar installation industry.

After waiting 8 months the solar panels and equipment were delivered and installed onto our garage (40m from the house) roof area over a 2 day period.
As there was a ’comms’ issue between the inverter in the garage and the house consumer unit preventing the battery from operating properly, they said they needed to obtain a replacement part. This was done the following week and everything now works perfectly.
Whilst we had to wait a very long time, our experience of In2gr8ted Solution installation is a positive one and we have no complaints at all. In fact we are already considering asking them to fit a second 5.2kw battery.

Another great solar pv installation by In2gr8ted Solutions.com; we're now enjoying the benefits of free, sunshine-powered electricity. These guys (and gals) have provided a first class service from start to finish.

Got solar panels fitted last year by this company, great service all through process by everyone. we decided to get a battery fitted took a wee while due to supply and demand but got fitted. had a slight issue with battery underperforming, contacted the office juila gave us a number to call all sorted that day all going well. fantastic team thank you to all. All staff friendly polite and helpfull. we would highly reccommend this company.

All through the process we have been kept informed by our representative William. The team of installers were excellent - two working outside of the building and one installing all the necessary electrics. The installation took only two days and all work was done in a very neat and tidy fashion and to an excellent standard. The systems (including the battery) are all up and running, with an overview of the system's performance and import and export generation data available to view at any time. We are very pleased with everything, and already we are running for long periods using no imported electricity, the solar system providing all our electricity usage. Would definitely recommend this company.

Thank you In2gr8ted Solutions