On this side are finely a lot of scammers, one oft them are Brax3 - 7 Months a go i pay 380 € and i never get this Phone every month there promises to send it out soon, so I contacted the so called... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Werde Indiegogo auch nie mehr berücksichtigen. 1. automatischer Abzug einer "Spende" beim unterstützen eines Projekts. 2. Keinerlei Support, dafür massenhaft Spam. Hab vor 2 Monaten ein Produkt v... Ver mais
A empresa respondeu
I've been scammed by 2 projects on Indiegogo. These weren’t a case of "campaign encounters difficulties and is unable to deliver", they lied from start to finish and kept assuring us that the products... Ver mais
I am incredibly frustrated with my experience on this platform. I backed a project, never received my order, and have been completely ghosted by the campaign creator. Backed a campaign for the M... Ver mais
Detalhes da empresa
Escrito pela empresa
IndieGoGo is a collaborative way to fund ideas. Founded on the principles of opportunity, transparency, choice, and action, IndieGoGo launched in 2008 to provide any idea (creative, cause or entrepreneurial) the tools and process to raise money, offer perks and keep 100% ownership.
Informações de contato
965 Mission Street, 6FL, 94103, San Francisco, Estados Unidos
- support@indiegogo.com
- www.indiegogo.com
1,2
Muito Ruim
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No support
I'm running a campaign and I'm having ridiculous issues with the platform. Since the upgrade on October 16 I can't see who has backed the campaign or what perks they have. There is no tech support, there is no SLA on support requests, no UK based customer service.
22 de outubro de 2025
Avaliação não solicitada
A fuir
A fuir. J'ai payé et n'ai jamais reçu le produit alors que la campagne est été clôturée avec une somme récoltée de 3 736 230 $
20 de outubro de 2025
Avaliação não solicitada
Il faut poursuivre le site qui fait perdre de l'argent a ses clients
La plateforme a carrément supprimé la campagne a laquelle j'ai participé. Sans laisser aucune trace, le paiement n'apparaît même plus, comme si je n'avais jamais payé quoique ce soit. Je vais déposer une plainte a leur encontre.
18 de outubro de 2025
Avaliação não solicitada
Absolute worst experience
Absolute worst experience. Their customer service sucks, they only do emails and they take 3-5 days to send you a single automated email. AVOID at all costs.
3 de outubro de 2025
Avaliação não solicitada
Arnaque sans assurance possible !
Arnaque sans assurance possible !
30 de setembro de 2025
Avaliação não solicitada
このプラットフォームでは二度とプロジェクトを支援しません。
2019年にMicro Drone 4.0に支援して6年経ちましたが、何も残っていません。IGGも何もしてくれません。
すぐに量産に入れそうな事を書いてあり、プロモーションビデオも公開されていましたが、プロジェクトのオーナーはコロナを言い訳にしてのらりくらりとやり過ごしています。
indiegogoにクレームを入れましたがプロジェクトオーナーと連絡が取れなかったと回答が来ました。書いてある事を信用して出資するのに嘘の情報を書かれていたのでは、出資する方の分が悪すぎます。
MD4.0のページが削除されました、ついでに購入履歴も消されていました。金だけ持って行かれた感じです。
29 de setembro de 2025
Avaliação não solicitada
I have not had much luck with Indiegogo…
I have not had much luck with Indiegogo campaigns the first one I invested in was MATE X electric bike which I did receive however never was able to get the accessorie bike rack which I also purchased. Then I purchased a folding bike helmet from Park & Diamond which never was produced. Then I purchased Sprouty for growing sprouts which also never came finally I purchased a Shrooly mushroom growing device which never came. Do not invest in Indiegogo!!!
24 de setembro de 2025
Avaliação não solicitada
Mind the tip!
If you don’t pay attention 8€ tip is added to your payment. Thieves!
23 de setembro de 2025
Avaliação não solicitada
Indiegogo doesn't care about backers or…
Indiegogo doesn't care about backers or its terms of service. I participated in a campaign that is now 2.5 years late on delivery of their product. To make matters worse the campaign owner refuses to comply with the very straightforward terms of service which state that they must provide substantive updates every month and answer backer questions promptly and truthfully. I reached out to Indiegogo's Trust and Safety team explaining that many backers had already taken all possible steps at resolution through dialogue, and that the campaign owner was just ignoring us, only to be met with multiple messages spanning weeks suggesting I just reach out to them via email and try to resolve the situation myself. Each time I reiterated that I had taken all possible actions. I eventually received a message saying they would reach out and remind the campaign owner of their obligations. I followed up with Indiegogo to let them know the campaign is still ignoring backers and not posting updates and have received no response 4 weeks later.
Support has been non existent. Really disappointed.
****EDIT****
I contacted support 29 days ago.
Two days ago I posted this review.
Today I get an email indicating that my contributions have been refunded and they direct me to "Please see our Community Guidelines for actions we may take on campaigns under investigation, up to and including restricting the campaign owner's future activities on Indiegogo. "
It is disappointing that my support ticket went unaddressed, seemingly, until I made this Trustpilot review. There is no indication that they are taking any action to get the campaign in question to communicate with its backers. Believe me, I've read the community guidelines document. I had previously stated explicitly that I wasn't asking for a refund, I was asking Indiegogo to support the backers by upholding the terms of service. My continued participation in that particular campaign, however ill advised, was something I expected would be my own choice. This doesn't feel like Indiegogo supporting the backers, it feels like someone trying to "fix" problems as fast as possible.
20 de setembro de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Ben,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk.
For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1872505 for more details.
Thank you for your patience and understanding.
Ils prennent l'argent mais pas de responsabilité
Indiegogo est une plateforme qui prend de l'argent mais ne prend aucune responsabilité. Un projet qui à 2 ans de retard et qui ne répond plus à ses contributeurs. Indiegogo informe qu'il faut voir directement avec l'organisateur qui ne répond plus...
Je déconseille fortement d'utiliser cette plateforme de crowdfunding
20 de setembro de 2025
Avaliação não solicitada
Resposta da Indiegogo
Cher Quentin,
Nous sommes désolés d'apprendre que vous n'avez pas encore reçu votre avantage. Nous comprenons votre frustration.
Le responsable de la campagne étant responsable de l'utilisation des avantages de sa campagne, nous vous recommandons de le contacter directement pour trouver une solution. Si vous avez besoin d'aide pour contacter le responsable de la campagne, veuillez nous contacter sur www.indiegogo.com/contact en utilisant l'adresse e-mail associée à votre compte Indiegogo. En remplissant ce formulaire, vous serez mis en relation avec notre équipe Opérations Utilisateurs, qui se fera un plaisir de vous aider.
Nous vous remercions de votre compréhension.
Nearly 500€ on a campaign stolen
Paid nearly 500€ on a campaign. No updates from campaign and all my money taken. No refund offered
24 de setembro de 2024
Avaliação não solicitada
Resposta da Indiegogo
Dear Burschi,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.
Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.
Thank you for being a part of our community and for your valuable feedback.
Campaigner sends out fake tracking numbers
They allow these campaigners to come and advertise products and then the campaigner never delivers. Over 1 1/2 years I am waiting on product and the campaigner just hands us fake tracking numbers of things that never arrive from China absolutely disgusting!
27 de agosto de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Donna,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.
Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.
Thank you for being a part of our community and for your valuable feedback.
I can’t believe this company is still…
I can’t believe this company is still there.
So many scammers luring people with fancy advertising, take money and few updates for few months or years and disappear. Indiegogo doesn’t do anything about it. Just part of scam.
Stay away from this company.
I backed an electric scooter back in 2016 and my money is gone.
18 de agosto de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Young,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.
Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.
Thank you for being a part of our community and for your valuable feedback.
I ran a campaign to support my indie…
I ran a campaign to support my indie film, and we did not raise a lot- but I was still going to use what little we had to put towards the film and send out the rewards to our backers. Unfortunately it has been awful trying to get the funds dispersed to our business account. I have emailed back and forth to no avail. It's been 'validation' issues on my bank account. I literally had it all validated before I was able to run the campaign to make sure everything was legit. So I sent all of the info again and now I am being ghosted. All the money that people chose to put towards my film is sitting in Indiegogo limbo and I have nothing I can do at this point. I feel kind of scammed... might not try crowdfunding next time.
26 de julho de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Andrea,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your funds.
For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1870717 for more details.
Thank you for your patience and understanding.
go away
So what can we do ?
they not answering anymore since the last update, nobody has recieve his package and indiegogo says we cannot get refound from them because it’s not following they policy…
What i see now is that indiegogo, stole our money to give it to Mufee Labs, and now Mufee Labs doesn’t even have a website, they stole all our purchase and nobody is responsable, what is this joke ?
What can we do against Indiegogo ?
Can we open a collective Claim?
Waiting for your answers
Cheers
Florent
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Florent,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you have not yet received your perk.
For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1872507 for more details.
Thank you for your patience and understanding.
I have now 2 backed projects in 2025…
I have now 2 backed projects in 2025 that looks like is clearly fraud/scam. Will never back any new projects, unless they have already previously successfully launched products.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Tero,
We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review.
If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.
We appreciate your feedback and thank you for being part of our community.
I would never crowdfund an Indiegogo campaign again
I would never crowdfund an Indiegogo campaign again. Supporting an Indiegogo campaign is a gamble, there is a real possibility that you will never receive the goods - there is no money back guarantee, once the money is paid, Indiegogo takes no responsibility when the campaign fails to deliver. If you are considering crowd funding vie Indiegogo have a look at the AIRPIX and Microdrone campaigns - hundreds of dissatisfied customers.
30 de julho de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Tristan,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear about your disappointing experience. Unfortunately, we are unable to locate your account(s) or contribution(s) based on your Trustpilot review.
Please reach out to us using the email address associated with your Indiegogo account at: www.indiegogo.com/contact. Completing this form will submit an email to our User Operations Team, who will be happy to help.
Thank you for being a part of our community and for your valuable feedback.
Mi hanno bloccato l'account per…
Mi hanno bloccato l'account per sospetto frode, la mia banca ha autorizzato il pagamento, ma non riesco più ad entrare col mio account! Vi prego di sbloccare il mio account
10 de julho de 2025
Avaliação não solicitada
Resposta da Indiegogo
Gentile William,
Grazie per averci contattato qui a Indiegogo e ci dispiace che tu abbia riscontrato problemi con il tuo account.
Per motivi di privacy, ti contatteremo tramite Trustpilot in merito al tuo problema. Abbiamo inviato un'email all'indirizzo email del tuo account Indiegogo; per maggiori dettagli, fai riferimento al riferimento n. 1866943.
Grazie per la pazienza e la comprensione.
-----------------------------
Dear William,
Thank you for reaching out to us here at Indiegogo, and we’re sorry to hear that you were having issues with your account.
For privacy reasons, we will reach out to you off of Trustpilot regarding your issue. We have sent an email to your Indiegogo account email address; please refer to reference #1866943 for more details.
Thank you for your patience and understanding.
Scammers
Scammers ! Wenn es angeblich nicht garantiert ist, dass man das Profukt auch erhält für das man "spendet", wieso kassiert ihr dann auch gleich hohe Versandgebühren ein ? (und nicht mal die erstattet ihr !). Könnt ihr das vielleicht mal erklären ?
10 de julho de 2024
Avaliação não solicitada
Resposta da Indiegogo
Lieber Andi,
Wir bedauern Ihre Erfahrung und verstehen Ihre Frustration. Leider konnten wir Ihr Konto oder Ihre Beiträge anhand Ihrer Trustpilot-Bewertung nicht finden.
Bitte kontaktieren Sie uns über die E-Mail-Adresse Ihres Indiegogo-Kontos unter www.indiegogo.com/contact. Das Formular leitet Ihre Nachricht direkt an unser User Operations Team weiter, das Ihnen gerne weiterhilft.
Wir freuen uns über Ihr Feedback und danken Ihnen, Teil unserer Community zu sein.
------------------------
Dear Andi,
We’re sorry to hear about your experience, and we understand your frustration. Unfortunately, we weren't able to locate your account or contributions based on your Trustpilot review.
If you could please contact us using the email address associated with your Indiegogo account at www.indiegogo.com/contact, that would be helpful. Filling out the form will ensure your message goes directly to our User Operations Team, who will assist you further.
We appreciate your feedback and thank you for being part of our community.
I’m through with both Indiegogo and…
I’m through with both Indiegogo and Kickstarter because of the same scams. Most recent order was a scam. I paid good money for nothing. With no redress. I have gotten stuff from them in the past, but will never order from them again. It’s been an expensive lesson.
Reply to their reply (8/2/25): They had a product on their site. I paid for it. It was vaporware: it never existed. Indiegogo either lied or did not look at the product or did not take precautions (escrow?) to make sure I would get the product or refund. My opinion is unchanged: I think they are cheats and will never deal with them again.
24 de maio de 2025
Avaliação não solicitada
Resposta da Indiegogo
Dear Jeff,
We understand your concerns about scams and want to clarify that our priority is protecting backers, not enabling dishonest behavior. Scammers not only take from you, but they also take from us by significantly damaging our reputation. We are committed to actively identifying and removing these individuals from our platform to maintain a safe and trustworthy environment for our community.
We also recognize that there are situations often labeled as scams that can arise when an entrepreneur faces challenges, falls behind schedule, or fails to communicate effectively with their backers. We understand why backers feel apprehensive and use the term 'scam' in these cases. It’s unacceptable for a campaign to stop communicating, which is why we require monthly updates from campaigners.
Because crowdfunding carries inherent risks, we provide tools like product stages and Trust Proven badges to help backers assess and manage their risk. Our focus is on fostering innovation and a supportive community. We believe in empowering backers to engage with new ideas, and your trust is essential to that mission.
If you have specific concerns about a campaign, please contact us directly at indiegogo.com/support. Your feedback is essential in helping us uphold the integrity of our platform, and we appreciate your diligence in bringing these matters to our attention.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.