Indigo Car Hire Avaliações 

6.920
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of using Indigo Car Hire in June and August 2026 for car rental in the UK and Italy. Great customer engagement and interactions. Helped promptly with supporting bespoke needs. Wal... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is my first experience hiring a car with Indigo and I honestly could not be happier! The customer service alone is second to none! Massive shout out to Jake for handling my many, many questions!... Ver mais

Avaliado com 5 de um total de 5 estrelas

I always book through Indigo and have done for years. Fast efficient and friendly no matter where or what the request. In the past I used car hire companies and ended up spending hours on the phone w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve really appreciated the effort that Indigo goes to to create the best options from the outset and also is in full support when changes are needed. All of this happening through real people i... Ver mais

Detalhes da empresa

  1. Locadora de Carros
  2. Serviço de Leasing de Carros
  3. Serviço de Locação
  4. Locadora de trailers
  5. Agência de locação de vans

Escrito pela empresa

Indigo car hire specialise in offering car hire in the UK and around the world. We operate with over 500 suppliers and can offer car rental at 30,000 locations across the globe. Our team have vast experience in the car hire industry and work hard to find you the best possible price. All this while ensuring that the package we offer suits your requirements perfectly. We really are the Car Hire Experts. Our services can differ from the traditional car rental companies, offering methods of renting that others do not, including, but not limited to, Senior Driver Car Hire, No Deposit Car Hire, Young Driver Car Hire, New Driver Car Hire, No Credit Card Car Hire, Tow Bar Car Hire, Car Hire without Proof of Address. We truly value our clients needs and use our expertise to bring them the best value car rental deals in the market place, not just the 'cheapest' as in the world of car rental the cheapest deal advertised from the outset is not necessarily going to be the cheapest deal post rental, bug bearers like mandatory extra insurance, limited mileage fees tend to crawl out of the woodwork at the rental desk. We pride ourselves on being transparent with pricing. We hope our reviews back up the sentiments above and would welcome the opportunity to service your car hire needs. Simply visit our website www.Indigocarhire.co.uk or call our team on 01132899281 to find out how we can help.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 69% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.920)

819 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Company is very helpful and friendly…

Company is very helpful and friendly staff. Rates are great low deposit and being able to use debit card is brilliant!

Only issue that stops this from getting 5 cars is everything is done through WhatsApp which feels a bit sketchy

27 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Car Hire Service

I highly recommend Indigo Car Hire; their service facilitated a seamless car rental experience, and their response to my email inquiries was both prompt and comprehensive. Thank you.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service!!

Informative, helpful and professional. Very easy to book. Jake in Leeds was v helpful and I didn’t have to pay a huge deposit!! All done from Australia on a WhatsApp call!

27 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Summber booking

Summber booking

I always use Indigo as my go to car hire. They are especially kind and patient to walk you through each step of the booking, and provide fast responses.

I would like to appreciate Connor and Matt for their assistance today. But an honorable mention to the whole team. Thank you so much!

26 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is your sign to book!

I spoke to Jake who helped me through the process of booking a car rental for Ibiza. He was so communicative, no dodgy business just straight to the point and it was so refreshing after searching through so many companies who were just expensive for no good reason! Great price for the duration of stay, car I was getting and also a SUPER good price for a young driver. Definitely using again for future trips, super quick and easy booking process.

25 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sam did an excellent job.He answered my…

Sam did an excellent job.He answered my long list of questions and made suggestions for things I had not even thought of. Good advice on choice of car and additional insurance at a sensible price. He has a very personable manner.I could not have wished for better

25 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So far so good

So far so good. Booking experience was superb very attentive and helpful. Hopefully the car hire goes as smoothly.

25 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and Prompt Service

As a senior driver I find it difficult to obtain car hire at a reasonable price. Indigo Car Hire were very prompt and efficient and offered a mid size SUV at a very good price for one week. Unfortunately I had to cancel the booking and therefore can't comment on the full experience. However, I will definitely use Indigo again and recommend them.

25 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

good service

The staff were very attentive in explaining the information I needed to prepare, and explained everything clearly. Thank you very much

25 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Indigo are my "go to" car hire company, for very good reasons. I wouldn't go anywhere else.

I am a 72 year old man. I live in Cyprus and visit family and friends in the UK maybe two or three times a year. I have been using Indigo Car Hire's services for a number of years. They are my "go to" car hire company and I wouldn't go anywhere else now. Why? Because dealing with Indigo has never been anything other than a very positive, rewarding and enjoyable experience.

Without exception, all the customer service staff I have dealt with over the years have always been helpful, courteous, kind, polite, respectful, friendly, efficient, accomodating, and very professional. An absolute pleasure to deal with, and I have never been disappointed or let down in any way.

Has it always been perfect? Well no, not quite. But nothing in life ever is. Yes, there have been a couple of slight errors or mistakes along the way - never anything serious enough to cause any problems or disrupt my travel plans - just the odd clerical error or minor misunderstanding here or there. People do make the odd mistake, it's human. And sometimes that may have been down to me, rather than the person I'm dealing with. But its how you deal with it and resolve any issues that matters - and absolutely full marks to Indigo staff in that respect.

The booking process is very straightforward, but the difference with Indigo is that you are dealing with a human being at the other end, rather than trying to navigate your way through souless, unforgiving, and unfamiliar automated technology. That's important to an elderly person like me who wasn't brought up in the "computer age" and is not entirely comfortable with technology. I send an email message detailing what my requirements are (hire period, dates and times of arrival/departure, type of vehicle required, pick up and drop off points, etc.) and someone replies pretty quickly with the closest match they can find to meet my requirement. Maybe a bit of discussion takes place to answer any questions I might have - and that's it. Job done. Nice and easy - and a pleasant experience.

Bravo Indigo, from a well served, long standing, and very satisfied customer.

24 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The best customer service I have ever…

The best customer service I have ever experienced! He helped me with every issue, answered all my questions, and guided me through the entire process. The service was professional, friendly, and extremely helpful. I highly recommend Indigo Car Hire and would definitely use them again. Thank you for your excellent support!

24 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I am very disappointed with my…

I am very disappointed with my experience today. The vehicle's fuel sensor was not functioning properly, as the fuel gauge did not increase despite repeated refueling. I spent nearly AED 50 trying to add fuel just to increase the gauge by one bar so that I could return the car according to the requirements.
When I raised this issue with the front desk at the time of return, I did not receive any assistance. I also contacted customer service, but unfortunately, no support was provided. Instead, I was repeatedly informed about company policies and procedures rather than being offered a solution to the problem
requested a two-hour extension so I could at least use the fuel I had paid for. This request was denied. I then requested a refund for the unnecessary fuel expense caused by the faulty fuel sensor, but this request was also denied.

23 de junho de 2026
Avaliação não solicitada
logotipo da Indigo Car Hire

Resposta da Indigo Car Hire

Thank you for taking the time to leave a review. We are sorry to hear about the experience you have described.

However, based on the details provided, it appears this review may have been intended for a different company. We are a UK-based business not located in the UAE, we are aware of a company with a similar name.

We would be grateful if you could review the company profile you intended to leave feedback for and, if this review was posted here in error, kindly remove it and place it on the correct business profile so that the appropriate company can address your concerns.

Thank you for your understanding, and we hope you are able to resolve the matter with the correct provider.

Kind Regards

Indigo Car Hire

Avaliado com 5 de um total de 5 estrelas

I sent an email requesting a hired car…

I sent an email requesting a hired car that we could pay with a debit card.
Sam Dobronics replied almost instantly. After a couple of emails backwards and forwards, we had a car booked and paid the deposit.
Most impressive service we have ever experienced when hiring a car - thank you.

23 de junho de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais