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Inessa Avaliações 

70
O TrustScore é 4.5 de um total de 5

4,4

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Avaliado com 5 de um total de 5 estrelas

Ana,I really appreciate your support, and I have been very pleased with your excellent customer service. I faced a problem with my very first order because of Royal mail. I am going to be regular cu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well to be completely honest my wifes health has improved emencley but because been taking them for a short while now she feels she is becoming slitely emune to them.. perhaps time for something... Ver mais

Avaliado com 1 de um total de 5 estrelas

This company appears to delete real reviews. Also states that the omega 3 is friend of the sea certified but does not have the legitimate certificate attached. The products sound great they just lack... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Vitamins the best... actually keep me alive.. When my 60 days are up I'm on tenterhooks with one left waiting for delivery. Any chance of shortening by a day or so. I have 60 days worth and your wa... Ver mais

Detalhes da empresa

  1. Loja de vitaminas e suplementos
  2. Serviço de fitness e nutrição

Sobre Inessa

Escrito pela empresa


A Note From the Founder:

I founded Inessa as a nutrition and functional medicine clinic back in 2009.

As the clinic grew, there was one thing that really stood out to me; that quality nutritional supplements could be incredibly effective, and when used alongside a healthy diet, could dramatically improve a person's health.

This was something I had experienced for myself, after being diagnosed with a lifelong autoimmune condition in 2001. The prescribed medication made my hair fall out among other side effects, but didn’t improve my symptoms and so the recommended next step would be to undergo life changing surgery.

At that time, the importance of nutrition and diet was not as well understood as it is today, but as it was a disease of the digestive tract, I felt there had to be something there. Determined to find a solution, and still being monitored by my medical team, I started researching and self-testing to find a way to fix my health.

A year later I was confirmed in remission - a combination of diet & supplements had fixed me where drugs had failed. My medical consultants assured me my remission was temporary (I was given an estimate of a year to relapse), but it is over two decades on, and I have not had to take immunosuppressant drugs since.

Later, as a qualified nutrition professional, I noted that there was no shortage of practitioner brands creating quality, science-based products. Many of these products are not available on the high street - in order to gain access, you’d often have to see a nutrition professional, which not everyone can afford. I also observed that across the industry as a whole, customers would take multiple products to achieve the nutrient combinations and results they desired - this was not only impractical, but also horribly expensive.

Additionally, there were so many supplements out there, how was the average consumer meant to know what to choose?

So I decided to create my own products, searching out the UK’s leading product developers, laboratories and researchers to work with me to create a streamlined range which makes no compromises on quality or effectiveness. At Inessa, we create clinical grade products, and make them available direct to you, at high street prices.

Over the years, our Essentials Range has garnered a devoted following (we love the many messages we receive from customers from all over the world!) and we continue to roll out more targeted products for specific wellness needs. These are the products that I wish had been around when I was in practice.

We believe our Advanced Multivitamin with 100mg CoQ10 to be the most effective once daily complex in the market - it replaces many of the products that practitioners often suggest to support various health concerns. It was a very proud moment for the Inessa team to have been UK Amazon's bestselling multivitamin throughout the peak of the pandemic, and by way of thanking our customers for their trust, we used the extra profits we made throughout that period to fund meals for NHS staff who were working around the clock. Inessa is honoured to partner with the charity Think Through Nutrition, who do incredible work, and in addition to monetary contributions, we provide access to our technical platforms and formulation and production facilities, as required, to support their programmes.

Because of our clinical roots and the fact that we are independently owned, we put health above prioritising company growth and profits, so we never cut corners in our offerings. If you've ever dealt directly with myself or one of our wonderful team, you'll already know that we never try and sell anything that isn't right for you, and are happy to recommend products from other companies if we feel that what we offer isn't the best choice for your needs.

We are constantly looking for ways to improve our formulations as new research emerges, however, health is about so much more than just supplements. Inessa started life as a clinical practice, so the next few months will see us come full circle and we'll be introducing more in depth evidence-based health content, digital functional medicine protocols, and more personalised health and fitness services, for a 360 degree approach to health and wellness.

Our pledge to you, our customer, is to solely produce products that we believe to be of benefit as the science stands, to simplify the minefield that is the nutraceutical space, and to provide you with content and educational resources which have scientific evidence to support their use.

The team and I look forward to being part of your wellness journey.

Liza Marogy

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Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

70 avaliações

5 estrelas
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4,4

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(70)

30 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

This company appears to delete real…

This company appears to delete real reviews. Also states that the omega 3 is friend of the sea certified but does not have the legitimate certificate attached. The products sound great they just lack transparency and don't back up claims with 3rd party testing. Would love to see the omega 3 supplement tested by Labdoor.

19 de dezembro de 2021
Avaliação não solicitada
logotipo da Inessa

Resposta da Inessa

Hello,
I am sorry to hear that you have concerns about our Advanced Omega 3 and review process. We don't delete real reviews linked to genuine purchases. In response to your concerns about our omega 3 oil being misrepresented, we do use Friend of The Sea certified oil, which can be confirmed on our supplier (Golden Omega) website. We pride ourselves on the quality of our fish oil, which is why we are one of the very few companies that declare which provider our fish oil comes from. We also have our product tested for quality by IFOS, which is the industry standard for omega 3. I hope this helps clarify the concerns you raised.

Best wishes,

Inessa Team

Avaliado com 1 de um total de 5 estrelas

Empty capsules in my jar!

As with the reviewer below, I took the pregnancy vitamin and found the amount of product in the capsule very varied. Some capsules were totally empty. Not what you expect for the extortionate price tag! It gives me huge concerns about basic quality control. Not okay, Inessa!

5 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I used to subscribe to the pregnancy…

I used to subscribe to the pregnancy vitamins. While I was on my second bottle, I noticed that some of the capsules weren't full, while others were. This is obviously a problem because now I have no way of knowing whether they have the same amount of nutrients. I left a review on their website but it appears to have been deleted.

22 de setembro de 2021
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Don’t believe the reviews

I will acknowledge that their customer service was actually good for me, which is why I give 2 stars. The issue I have is I reviewed a product that I wasn’t happy with I went through the verification and yet my review does not show up for the product. No wonder the product has 5 star reviews because they don’t post any of the others. I feel this is very dishonest and misleading to potential customers.

17 de setembro de 2021
Avaliação não solicitada
logotipo da Inessa

Resposta da Inessa

Hello Mags, we are very sorry to hear that you were unhappy with your product. We did email you at the time you posted this to say that your review was put live on our website. The reviews take a few days to process, which is why yours didn't appear instantaneously. We always post customer reviews on our site, and this can be independently verified by checking the platform Judgeme, which gives all companies a trust score based on the number of genuine customer reviews that they publish. On Amazon, we have high ratings across all of our products, and these are fully managed by Amazon.

I hope this helps to clarify things and hope that you found a product that suits your needs. Best wishes, Inessa Team

Avaliado com 1 de um total de 5 estrelas

Disappointed with Subscription Con

Disappointed that this was a subscription which I had accidentally chosen. I just wanted to try the product and when I tried to cancel it, I was told I needed to take 2 months. This set alarm bells off that this product is no good, because if it was I would of surely bought more! I’ve been taking them for a month and feel no different than I did before, which confirms my suspicion of how effective the vitamin tablets are!

4 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AWFUL CUSTOMER SERVICE

AWFUL CUSTOMER SERVICE! They don’t reply unless you post on social media. Then the attitude is one of condescending. Very cagey about telling you what is actually in the products and answer like a politician avoiding the answer. I also read several reviews complaining of products causing mouth ulcers on Amazon due to ridiculous high levels of certain vitamins. Beware of what you are buying. I have gone elsewhere as most of the founders story seems just that - designed to suck you in. As for the magazine reviews they shout about and recommendations not one is from a qualified medical professional doctor as far as I have seen. Just ill informed journalists or self appointed diet gurus. The fact they don’t publish how or where they test their products put me right off too. Be sure to check all their ingredients and the quantity they are using - some are 2000% the RDA.

26 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and swift delivery

Fast and efficient delivery. I ordered the "Pregnancy Multinutrion" for myself it is recommended to take 2 capsules with food, usually after a proper meal. I have recently just started taking it therefore I can not comment on the results yet.

28 de março de 2021
Avaliação não solicitada

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