InsideJapan Tours Avaliações 

1.464
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our recent trip to Japan was wonderful thanks to our amazing guide Hanan Alaghawani. Her readiness to answer questions and help all members of our group was amazing. We experienced the culture, local... Ver mais

Avaliado com 4 de um total de 5 estrelas

Having someone to talk our itinerary through, provide suggestions, and then do the logistics of reserving hotels and buying train tickets made this trip so much easier! Our agent/planner was friendly... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our experience with InsideJapan was fantastic! Our U.S. based travel agent, Justin spent quality time with us, listened to our interests, and worked with us to craft an awesome itinerary that include... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great itinerary, and everything went so smoothly. Our tour guide, Savannah Sutton, was superb—we cannot rate her highly enough. She made everything flow seamlessly, nothing was too much trouble, and... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agência de Viagens

Sobre InsideJapan Tours

Escrito pela empresa

Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivaled advice and support – whatever your budget or personal interests.

People travel with us because we give them the chance to experience both the popular and the little-known aspects of Japanese culture, providing an insight into the diverse character of this fascinating country. Our memorable trips consistently exceed our customers’ expectations.

We're proud to be a B Corp

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Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.464)

496 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. They took care of all of the travel arrangements catered to our needs. As soon as we got to the first hotel, train tickets, Suica cards, and all the info we needed for our stay in Japan was waiting for us. The tour guides were friendly, knowledgeable, and made our trip very enjoyable. I've already recommended Inside Japan Tours to several of my friends who are considering trips. I'm so glad that we chose Inside Japan Tours to help us with our trip.

5 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

First-class experience and guide

From the booking process through the tour, inside Japan was first class. One if the strongest elements was Hanan, our guide. Her knowledge, storytelling, personality, and guiding skills are superb. The hotels and locations were great. We learned a lot and had tons of fun.

10 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Japan 2026

My month-long Japan trip coordinated by Joe Cumner was incredible! The itinerary was perfectly balanced, accommodations were top-notch, and the travel logistics and support were completely seamless. Zero stress, total perfection. Huge thanks to Joe and the team—couldn't recommend InsideJapan more!

3 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Fabulous trip!!

Wonderful tour guide. The itinerary was great. We had an adequate amount of time in Tokyo and each of the other places. I loved that we stayed in two different neighborhoods in Tokyo. Also- we ate at a variety of restaurants- really getting to eat many delicious meals. It was a well planned trip. Savannah , our guide, was outstanding and really went above and beyond to make it a sensational experience. .

8 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

2nd trip to Japan

Inside Japan tours is really good overall. They helped me crafted out my itinerary based on what I want including hotels, train transfer, guided tours, and all experience. I did mostly Tokyo with day trips to Kamakura, Kawagoe, Nikko and Lake Chuzenji. The guides are good, informative, and helpful with advice on things to do and where to eat.

22 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Could not have done this trip without InsideJapan

InsideJapan Tours planned a trip I could never have done on my own. Based on minimal research, I specified our likes/dislikes/things to do/not to do, and they chose hotels, sights to see, and tour guides that exactly matched what we wanted. Without their travel expertise, I would never have known I could carve a coaster with a wood carver in Inami or do Japanese tie-dye in Arimatsu. They arranged private drivers, provided train and venue tickets, and gave written instructions that were easy to follow. There was also round the clock contact info if we needed help. Their planning and support made our 12-day trip much more relaxing and enjoyable than those I've planned myself. Highly recommend.

15 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Our dream trip brought to life

Inside Japan helped bring our dream trip to life. They organised all of the cultural activities and private tours we wanted to do. My mum is in her early eighties, so we needed to ensure all of the places we visited and activites we did were manageable for her. Chloe at Inside Japan helped with this. She offered great ideas and advice to help us get the most from our holiday. When we arrived at our first hotel there was a welcome kit waiting for us at check-in with all prepaid tickets for trains, internal planes and entertainment, as well as contact information for the local Inside Japan support team, who were always available to help, no matter what we needed. We had a fantastic time that far exceeded our expectations. Mum and I have already recommended the Inside Travel Group to our friends who are considering travelling to Japan.

19 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

If you want real Japan this is your company


We are planning a trip in 2027 and as it will be our 3rd time to Japan, we wanted to get out of the cities and into the out of the way areas.

I could not have found a better company to deal with.
Kahoru Mizuta has knowledge of Japan most tour guides would be proud of.

Kahoru has taken in our needs as well as wants for the tour and has given us an itinerary that we never could have found by ourselves.

Kahoru has booked us a real Onset room in Iya valley. A place I had not heard of but am really looking forward to.

We wanted to visit Hiroshima and find out as much as we could about the impacts on the community and landscape from the bomb. Kahoru has booked a 6hr private guide with a local. WOW, not expected but really appreciated.

We are also visiting the scarecrow village and as there is not much public transport to this out of the way place Kahoru has organised a rental car & given us full details of what we need to do to have an international drivers licence.

I could go on about our holiday, but, if you want a REAL Japanese holiday in the country of Japan, these are the people to contact.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Planned an iternity that made our trip…

Planned an iternity that made our trip to Japan wonderful. Everything was taken care of, which was nice not have to book every single thing separately. I connected with one of their travel agents several times to be sure everything was what I wanted and then they handled the rest. Once in Japan, everything was already booked and I just followed my iternity- from hotels, transportation, food tours, etc.

24 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Inside Japan-Classic Japan tour in June

This is our fourth small group excursion (our first with Inside Japan), and it was fantastic. We went as a family with two college-age kids. Kinga was our guide for a Classic Japan tour, and you couldn't ask for a better guide - knowledgeable and very organized. We would definitely go one another small group tour with Inside Japan.

1 de julho de 2026
Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible. Poor itinerary, poor knowledge, poor guides, and over priced. To be avoided at all costs.

24 de julho de 2026
Avaliação não solicitada
logotipo da InsideJapan Tours

Resposta da InsideJapan Tours

Hello Fundraiser Paris,

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations. The concerns you've raised regarding the itinerary, guide services, and overall value are disappointing to read, and we sincerely apologise for the frustration caused.

We would welcome the opportunity to investigate your comments further and better understand what happened. Could you please contact me at info@insidetravelgroup.com with your full name, telephone number, and email address so that a member of our team can look into your booking and discuss your experience directly?

We take all feedback seriously and would appreciate the chance to address your concerns.

Kind regards,

Benjamin Guest
Senior Sales Team Leader

Avaliado com 4 de um total de 5 estrelas

Very good tour... but very pricey

We took the Classic Japan small group tour in May. The trip leader was very good as were the hotels/ryokans and their locations. Getting from one place to another via taxis, trains, and walking was at times very hectic and rushed (and tiring). The itinerary was very good and allowed us to sample the big cities as well as some smaller towns. The Japanese alps were stunning. The only major complaint I would have is that the tour was quite pricey, especially considering how inexpensive Japan is today. The Japanese Yen is historically low with respect to the US Dollar resulting in surprisingly low prices for food, transportation and hotels. Got to hand it to Inside Japan Tours for being able to maintain very high prices in spite of the low costs. I understand that the company, Inside Travel Group, has been bought out by a private equity firm as well as a sovereign wealth fund, which makes sense since the company can maintain high profits while growing their product offerings beyond Japan. Good for them. Not quite so good for the traveler.

13 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great trip

Great trip! The company was amazing at having the schedule figured out, the longer train rides all booked, and tour guides to see some of the sights better.

23 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

Amazing holiday in Japan

Our holiday, 4 adults and 1 child, was very well organised. Accommodation was great. Travel tickets for Shinkansen, trains, Subway and busses were very well organised and worked like clockwork. Park tickets and other experiences were all good. Our guide in Kyoto, Ms Kyoko Miyazaki, was lovely.

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wouldn't hesitate to recommend

As first time travellers to Japan, Inside Japan helped our family of 5 (3 x 18 - 22 year olds) craft the perfect trip. We packed a lot in and got to see so many different places. Their expertise was invaluable for helping us get the most out of our trip. Their logistics and travelling planning was second to none and the small but important details around staying connected to the internet when we were there. Our planner was Mark and he was brilliant - great recommendations and always followed up. Would heartily recommend!

28 de junho de 2026

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