Our recent trip to Japan was wonderful thanks to our amazing guide Hanan Alaghawani. Her readiness to answer questions and help all members of our group was amazing. We experienced the culture, local... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having someone to talk our itinerary through, provide suggestions, and then do the logistics of reserving hotels and buying train tickets made this trip so much easier! Our agent/planner was friendly... Ver mais
Our experience with InsideJapan was fantastic! Our U.S. based travel agent, Justin spent quality time with us, listened to our interests, and worked with us to craft an awesome itinerary that include... Ver mais
Great itinerary, and everything went so smoothly. Our tour guide, Savannah Sutton, was superb—we cannot rate her highly enough. She made everything flow seamlessly, nothing was too much trouble, and... Ver mais
Detalhes da empresa
Sobre InsideJapan Tours
Escrito pela empresa
People travel with us because we give them the chance to experience both the popular and the little-known aspects of Japanese culture, providing an insight into the diverse character of this fascinating country. Our memorable trips consistently exceed our customers’ expectations.
We're proud to be a B Corp
Informações de contato
Electricity House, Quay Street, BS1 4TD, Bristol, Reino Unido
- 0117 370 244
- info@insidejapantours.com
- www.insidejapantours.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent tour company
I had an incredible time on the Japan Unmasked tour. It was very well organized from the hotels to the transportation. Our guide was knowledgeable and professional. I loved being able to see parts of Japan that are off the beaten path. Taking public transportation was fun and I felt like a native. I would definitely recommend this tour company.
baggage handling was Ok when cases were…
baggage handling was Ok when cases were moved to the next hotel but when we had to manhandle cases on public transport was very unsatisfactory. The last hotel insisted that all the party had dinned at 5.30pm - way too early and inflexible

Resposta da InsideJapan Tours
A luxury tour
The tour was very well organized with a variety of experiences. Some were very special and different eg drumming lesson, the non—verbal show, the geisha performance/questions, the sweet making and the Buddhist meditation. Our tour guide was knowledgeable, helpful and, being an English speaker, easy to understand. An excellent tour!
the trip exceeded my expectations in so…
the trip exceeded my expectations in so many ways - we saw so much more than what was in the material i received. Our guide David was so knowledgeable and fun and shared some of his own experiences while studying and immersing himself in the language and culture of Japan. I booked the trip within an hour and would very highly recommend Inside Japan!
Great solo trip!
Listened to my interests and requests; did very detailed and careful planning; responsive to emails /questions; gave me detailed instructions for my solo trip; the 10 day trip was terrific!
We had a great itinerary
We had a great itinerary; and it was helpful having all our train and bus tickets taken care of ahead of time. Having the mobile hotspot device was very helpful. With one glaring exception, all of the other hotels that were selected for us were lovely and in great locations. (The one ryokan in the mountains was a real outlier.)
Hidden Japan Tour Exceeded My Expectation
Our tour leader Hanan was exceptional! She was knowledgeable, professional, enthusiastic, hardworking and thorough. Hanan deeply cared about each group member and took the time to get to know each one of us and to make sure that the trip was a pleasant experience for each of us. The trip exceeded my expectations - the itinerary, hotels, experiences, and sites were just amazing. However, the booking process to simply add 2 extra days in Tokyo at the front end of the trip was frustrating and didn't have to be so. It seemed like Inside Japan's booking representative in the U.S. wasn't used to setting up a pre-trip extension and my friend and I had to circle back around several times to get it organized. If I did it over again, I would use an independent travel agent to set up the 2 day pre-trip extension.

Resposta da InsideJapan Tours
Wonderful tour for our family of four
Wonderful tour for our family of four. Our guide could not have been better! Would highly recommend!
Japanese experience
Over 8 days, Inside Japan had organised everything. All our connections worked, there was always a car or guide on time as per our schedule. Comfortable hotels. A very enjoyable time prior to our bird-watching.
Everything was well thought out and the…
Everything was well thought out and the directions were very informative and clear. And Kelly Carr, the travel consultant we worked with was excellent.
Our tour guide Yuki was the best
Our tour guide Yuki was the best! She was a real pro who make leading our group look easy and her personality was so fun and also relaxed.
It was disappointing not to have a…
It was disappointing not to have a Japanese guide take us through Japan.
Our guide was European and lacked authenticity, it didn't feel like I was getting a feel of local life in the neighbourhoods we visited.
The accommodation was nice however the Osaka property was tired and dated.

Resposta da InsideJapan Tours
Northern Soul tour was great!
The tour was fantastic. Our guide, Michael, was very knowledgeable and helpful. The hotels were all very nice. Loved the roykans. The tour was well paced and all the places were very interesting. This is the second tour we have gone on with Inside Japan and we would definitely use them again!
Booking was easy and they are very easy to communicate with. They answered all of my questions in a timely manner.
The best was the tourleader and
The best was the tourleader and. The people in the group. Maybe I was very lucky. The worst was the info before the trip, which I got the first evening, but the trip was too full of activities, so no time/too tired to study before.
Also still confusing, that I never knew whats included and what not BEFORE the trip and an idea how much the food would be, so the cost of these 14 days I cant repeat for other trips with you.
This was a fantastic holiday expertly…
This was a fantastic holiday expertly arranged by Inside Japan who provided great advice and brilliant support.
Hidden Japan wonderful tour
Amazing experience on the small group Hidden Japan tour.
Our guide, David was well prepared, thoughtful and informative. He kept us organised without micro managing and really helped us enjoy the tour.
All the experiences and locations were wonderful. Inside Japan has chosen lovely local guides and interesting places to visit.
We couldn't have seen as much on our own. You just dont know how much time to reasonably spend somewhere. We'd have been constantly worried about travel connections too so it was nice to have someone take care of that.
The food was excellent, both included with the tour and recommendations from David.
David also helped me make a visit to the Studio Ghibli shop separate to the main group.
It's a busy tour but easily manageable if you're ok at 10k steps a day. Good variety of cultural activities. My favourites were the kabuki theatre, the art island, okonomiyaki pancakes and Ritsurin gardens. But all of it is of such a high standard.
Booking and admin staff also very helpful, big shout out to Lucie.
Well organised
Well organised. Pick ups were always on time and staff polite. Nice hotels and tour guides were knowledgeable and could speak English well.
On the improvement side, the company could have provided a metro card with a balance on it to get you started. I also felt it would have been nice if someone had reached out to us to check everything was going well while we were in Japan.
Amazing trip customized to our…
Amazing trip customized to our interests. Recommendations were consistently excellent.
Returning customer
I have booked with Inside Japan tours twice now and have had the most amazing trips with self guided itineraries. I have travelled to Japan six times in total but the last two trips planned by Inside Japan and in particular my travel consultant Stephanie have been the best ever. From the amazing accomodation, off the beaten path local experiences to the thorough personalised itinerary booklet and tickets all waiting for you at your first hotel, it has been the best way and the most enjoyable trips ever. Highly highly recommend and it won’t be my last time.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







