InsideJapan Tours Avaliações 

1.464
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our recent trip to Japan was wonderful thanks to our amazing guide Hanan Alaghawani. Her readiness to answer questions and help all members of our group was amazing. We experienced the culture, local... Ver mais

Avaliado com 4 de um total de 5 estrelas

Having someone to talk our itinerary through, provide suggestions, and then do the logistics of reserving hotels and buying train tickets made this trip so much easier! Our agent/planner was friendly... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our experience with InsideJapan was fantastic! Our U.S. based travel agent, Justin spent quality time with us, listened to our interests, and worked with us to craft an awesome itinerary that include... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great itinerary, and everything went so smoothly. Our tour guide, Savannah Sutton, was superb—we cannot rate her highly enough. She made everything flow seamlessly, nothing was too much trouble, and... Ver mais

Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agência de Viagens

Sobre InsideJapan Tours

Escrito pela empresa

Established in 2000, InsideJapan Tours is a market-leading Japan travel specialist, offering unique group tours, tailored travel and cultural experiences in Japan. Our team have had years of experience living, working and travelling in Japan, and we offer unrivaled advice and support – whatever your budget or personal interests.

People travel with us because we give them the chance to experience both the popular and the little-known aspects of Japanese culture, providing an insight into the diverse character of this fascinating country. Our memorable trips consistently exceed our customers’ expectations.

We're proud to be a B Corp

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Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.464)

496 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Amazing trip

Our pre-trip advisor Jenny and our guide Akemi were outstanding. Jenny answered all my questions promptly and in great detail - that helped us a lot to get ready for our trip. Akemi was simply amazing - excellent organization, knowledge about Japan, positive energy and human kindness was contagious!
Our whole group loved her. We also loved all destinations and points of interest that Akemi highlighted for us.
One complaint - most of hour hotel rooms were too small.

26 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Totally recommend

Inside Japan advised us, they planned our trip tailored to what we wanted, as a self guided holiday. They booked hotels, trains, guides etc. Everything worked smoothly. They made it easy for us to have a wonderful trip - the holiday of a lifetime. Totally recommend them.

16 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Really great service

Really great service provider, they helped us at every step of the planning process and once we got to Japan, everything was prepared for us meticulously. Hotel and travel preferences had been taken into account as well as our need for guided and self-exploration. Really recommend Inside Japan!

12 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Exceeded our expectations

Planning by Inside Japan on our self-guided adventure exceeded our expectations. Hotels, transporation, guides, and experiences were all wonderful.

24 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Brilliantly planned package

The entire package was tailored to what we wanted. We had a few key areas we wanted to visit. Jess made a clear, entertaining and concise tour pack. We had a good mixture of busy days and casual days with many good food suggestions. Everything was made easy and when an issue occurred (weather). The entire team helped and ensured we were safe and got home with as little stress as possible.

10 de junho de 2026
Avaliado com 4 de um total de 5 estrelas

The group was really a good group of…

The group was really a good group of people. Carlo our guide did a great job. It was so great that he was there when we first arrived a few days before the tour actually started m
I feel everything was rushed and we had little time to see a few original museums.
We did not need to stop for lunch the day we went to the spa. We got there late and hardly had any time to enjoy the facilitie.
In Hiroshima we were rushed and did not get a chance to see the museum.
Also in Tokyo there was no reason for us not to see the Sumo wrestlers. We were right across the street. Very disappointed. We were also so tired we could not go to the Edo museum and the other art museum.
I did appreciate the civilized time we got started each day
When we went to the island I think we could have been given a choice if we wanted to go on the tramway

16 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Japan Experience

All the accommodations were booked and had excellent locations for ease of access to transport and site seeing. All ticketing was booked and worked seamlessly for us. The tour guides were knowledgeable and helpful. Andrew was so easy to work with to tailor our trip and experiences. Everything went without any issues and when we came home we were still in awe of what a perfect experience it was. We cannot recommend this company and the people that worked with us enough. We will definitely return to Japan and will be using Inside Japan again. Domo arigatogozaimasu inside Japan

3 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Highly recommended

We spent time in many interesting places. Each day was organised well. The accommodation was great, with many different experiences. Our guide was first class.

1 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Our guide was amazing

Our guide was amazing. The small group was why we choose this tour and it worked out well. There was enough time to be on our own but still all inclusive. Our guide took our individual needs into his planning. I feel like we all experienced the flavor of Japan on this tour

9 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Exceptional organisation

Our trip was organised exactly the way we wanted. The tour guides we had in different places were excellent. All transport tickets and food tour were organised exceptionally well. The info pack and additional digital information were excellent. We would recommend anyone to use this company especially newcomers to Japan. If we would revisit Japan we would definitely use this company again.

4 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

They did a great job

They did a great job. Gave us a great experience, enjoyed Ryokan, they arranged for vegetarian food for family, the shibuya vegetarian tour was unique.
We asked for help with a last minute trip to Hiroshima and they responded immediately. The accommodations were great.

1 de junho de 2026
Avaliado com 2 de um total de 5 estrelas

Hello

Hello

After the bad experience I had with the guide tour man plus the B hotel where
I left my sunglasses at the reception desk unfortunately they did not return them.

Plus I have paid again and again for train and buses it was very disappointed the extra cost after
I have paid you NEARLY £5.000

UNSUBSCRIBE ME!
Please remove my data from records.

I do not wish to receive any of your email I’m not interested or recommend to my friends.

Thank you

13 de maio de 2026
logotipo da InsideJapan Tours

Resposta da InsideJapan Tours

Hello Mariaelena,

Thank you for your feedback. I'm very sorry to hear that aspects of your trip left you disappointed, particularly your experiences with the guide, the lost sunglasses, and the additional travel costs you incurred.

While I understand how frustrating it must be that the hotel was unable to locate the item after it was left behind, we appreciate that this only added to your overall dissatisfaction.

I'm are also sorry that you felt there were unexpected additional transport costs during your trip. We aim to be as clear as possible about what is and is not included within our itineraries, but I recognise how frustrating any unforeseen expenses can feel, especially after making a significant investment in your holiday.

I apologise that your holiday did not meet the standards we aim to provide. Your travel consultant has been in touch directly to address your concerns and arrange for your communication preferences to be updated. I have also noted your request to unsubscribe from our communications and remove your details from our mailing lists.

Kind regards,

Benjamin Guest
Inside Travel Group Team

Avaliado com 4 de um total de 5 estrelas

Wonderful cultural expwrience

Wonderful, large hotel rooms in great locations.
Very good guides but some were hard to hear (very quiet voices in noisy locales)
The suggested side trips were very good experiences.
What we did not like was our schedule was too full. Less free time than we realized (our fault for not catching that).
One day in particular it would have been better to have a guide with a car…we took so many trains and taxis…exhausting.
The trains were a big inconvenience…lugging our carry on size bags up and down escalators and stairs.
We were told to only take a carry on size suitcase yet we saw many, many people with much bigger bags.
TIGHT connections on some transfers.

1 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

I have so much praise for Inside…

I have so much praise for Inside Japan’s supportive and professional staff. They tailored my experiences so well, specifically for exploring Japanese culture, its history and its Buddhist temples.
Their 24hr customer service line is a rare feature today. From personal experience there’s nothing like receiving prompt, responsive and friendly care when I sought help or needed to clarify any details of my itinerary.

7 de junho de 2026

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