InsideJapan Tours Avaliações 

Excellent experience from start to finish. We did a bespoke self-guided tour and it was tailored to our needs. Great hotels and Ryokan's. Transport tickets were very well organised and nothing went wrong.
Japan is such an amazing place to visit.
Would definitely recommend using Inside Japan for your first visit.

Excellent tour leader who was organized, fun and very knowledgeable. Great rapport with all in our group as well as with Japanese hosts.

Great to deal with, listened and took on board what we wanted our trip to be. Documents and information provided was organised and easy to understand. Locations and standard of hotels were fantastic.

We gave InsideJapan a ballpark budget for a 16 day trip that included Tokyo (Twice) Hakone, Kyoto, Osako, Hiroshima & Takayama.

We booked the flights ourselves as we wanted direct flights (I also had Avios points I wanted to set off against these and if Inside Japan booked direct flights they would have put a margin on the flights as well as the rest of the trip) and really didn't want to change in Honk Kong or should I say it the Middle East either

Once I booked the flights I asked InsideJapan to work out an itinerary with suggested trips, hotels, train reservations etc.

We agreed an itinerary after a few iterations and said I did not want any train travel before mid-morning, which they duly obliged and booked the majority of trains around 11:00am which was perfect.

On reviewing the hotels I said after reviewing the hotels that we need to upgrade some of these as I was looking for 5 star hotels of which we managed to change some but not all and this increased the cost but I was prepared to pay for these as we wanted comfortable trip. The one hotel we were so disappointed in was the Vischio Hotel in Kyoto, on arrival they showed us to our room and we were gobsmacked to find that we could not get us and our luggage into the room and was so claustrophobic, on talking to the reception staff I said we cannot stay in that room for 3 days and insisting that they show us a larger room, the initial room was 21 sq metres and the largest room they had was 38 sq metres, which we duly moved into at an extra cost of £350 of which I paid and subsequently was refunded by Inside Japan. I particularly tried to change this hotel before we traveled and was advised there was no availability in Kyoto at that time. I enquired with a number of hotels and there was availability with superior hotels but I got the feeling they couldn't be bothered to change the booking, they really couldn't be arsed. Also I was told that the hotel had an a la carte restaurant and bar which quickly became apparent that they did not have this basic facility, and we had to eat out of the hotel overnight. This hotel is definitely no more than 3 star not the 4 star quoted. This really did take the edge off the trip, very frustrating and disappointing.

Also InsideJapan had arranged a taxi to take us from Hakone to Odawara Station and had allowed 45 minutes for the transfer and the actual journey took 50 minutes and we thought we had missed the train, we ran through the station and I fell over on the escalators and cut my arm, my wife actually held up the bullet train till I could get on the train albeit with a bleeding arm. The train was 8 minutes late leaving because of this. InsideJapan did refund the cost of the taxi but the stress this caused could have easily been avoided. we were relying on there expertise to get basic transfer times correct. Had I booked this myself I would have checked the transfer times before pre-booking a taxi.

On our second day in Tokyo we visited the Digital Labs which was excellent and we were advised to spend the afternoon Chilling out in Shimokitazawa, but on looking at the booklet there was no instruction as to where the location was, I contacted the office in Japan and they told me to go to Shibuya station which I subsequently found out this was incorrect, this area really is for young people and since we are both retired it did not seem appropriate so we really felt we wasted half a day here.

Also if we had the the right hotel in Kyoto we could have stayed longer in that location and visited Osaka for the day as it was only half hour on the train, and would have saved on struggling to different hotels and made the trip more relaxing.

When we left Takayama to go back to Tokyo we decided that we would change the train to leave at 08:00 am so we could get back to Tokyo at lunchtime so we could chill before our flight home. I really couldn't trust the company to change our train tickets for the two trains to get back to Tokyo so I changed these myself at the station with the help of google translate and friendly train staff.

On a positive the trips we had we generally good, the one in Kyoto was excellent but on our Tokyo trip they tied to take us to the palace gardens on a Monday but it was closed and is always closed on a Monday.

The highlights for us were:-
The bullet train
Digital Labs Exhiibition
Mayajima
Nira
Mount Fuji
Hiroshima - Peace memorial
and plenty of Tepyanaki

We are used to travelling world wide and making our own arrangements, but we thought because Japan is culturally so different it would be better to book with a travel company, I only wished I had booked it myself as I believe we would have had a smoother itinerary, better hotels, less travel stress and probably I would have saved money as well.

I shall continue to make my own arrangements in future as you can only blame yourself then.

Great trip but impression of co average.

Inside Japan Tours created an excellent self guided tour for us based on our desired destinations and budget. I would highly recommend them.

Good travel company with inside information- would recommend

Excellent service, organization and communication.

Fantastic service from Emily at Inside Japan. Perfect itinerary and beautifully curated itinerary.

First tour group trip and it was amazing. The itinerary, accommodations, experiences and restaurants were better than described. The best part was our amazing tour guide who went above and beyond. Highly recommend.

Our Majestic Japan tour May 7 was a life enriching combination of cultural interaction,
Historical context and great food and experiences. The sites and activities selected were world class. The food was exceptional quality and variety.
One thing stood out for Carla and me in the tour, our guide Hanah was amazing. She provided so much detailed narrative and made the sites and history come to life. She was also extremely helpful with Carla’s food allergies. She even had the allergies written up in Korean to help with that ongoing leg of our journey. She was very in tune with each person in our group.
Her innovation around meal selection provided us with an incredibly diverse and enjoyable opportunity to experience world class, local banquets and wonderful street food. Thank You Hanah for your attention to detail and innovation. Mike and Carla

I was recommended to Mark Johnson from a friend, who had used the agency for her trip to Japan. Mark was continually helpful, insightful and well informed. It is good to work with genuine people who care about what they do.

Helpful guidance in choosing elements of our trip
Easy booking process with informed and experienced advisor
Personalised elements no problem to include
We chose Inside Japan after favourable comments from close friends

Excellent and timely communication and information . Accommodation conveniently situated. Those we had contact with in the company were all a pleasure to work with.

All of our hotel and train travel suggestions were excellent. We found all of the information provided about sightseeing and tours very helpful. Our trip was amazing and ran so smoothly thanks to all of the assistance Inside Japan Tours provided.

We had a fantastic holiday in Japan on the Spring Elegance tour. Seeing the cherry blossom was wonderful, as well as exploring a variety of locations. This was an excellent introductory tour of Japan with a broad range of experiences. Our tour leader (Mitch, Yusuke Mitsui) was superb - best tour leader experienced on a background of going on many group tours. He was very organised, provided information in a timely manner, and was very friendly and informative so that we learned a lot during the tour. Inside Japan are real experts in Japan and provided us with a fantastic level of information before the holiday so that we felt very well prepared and very confident about the arrangements that had been made for us (on the tour and on an extension). Strong recommendation to use Inside Japan when booking a holiday to Japan.

My daughter and I just spent 10 days with Inside Japan Tours visiting Tokyo, Hakone and Kyoto. The tour was put together extremely well, our guide Antonio was beyond amazing, I couldn't fault a single thing about him, he went above and beyond with all our activates, translations, entertainment and basically everything. Antonio even took me to the doctors and pharmacy after our tour had finished - well beyond what was required

I have wanted to visit Japan for decades and finally decided to go in 2026. After reviewing itineraries from several tour companies, I found Inside Japan and was immediately attracted to the idea of building my own custom trip. Representatives are knowledgeable: unlike some other companies, IJ’s staff actually spend time in Japan and thus are guiding from experience. Once we jointly constructed an itinerary, they sent very detailed daily instructions and sent a packet of train tickets and activity vouchers to my first hotel. I used their 24/7 support line a few times and responses were prompt and helpful. If you like the idea of traveling on your own scheduke with excellent support, I recommend IJ without reservation. If you would prefer someone meet you every morning and lead you onto a bus and stay with you for the day, go with more conventional companies

Thao was brilliant from start to finish - really listened to what we wanted and guided us as to an itinerary which ticked all the boxes. Everything ran smoothly on the trip and all the supporting information such as how to put extra money on our IC cards was really useful. Definitely recommend Inside Japan Tours.

Tour was brilliantly organised and led. Highly recommended

The tour itself is excellent, great tour guide, great companions, 12-15 people, just the right size. But the travel consultant service is a little subpar. Overall still a very solid program.