Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hallo liebe Leser, hier nun meine Erfahrung mit Prozessoren von Intel. CPUs mit welchen ich was gemacht habe sind Intel Core2Duo T6600, i5 3470, i5 7500, i5 13500H. Gab nie irgendwelche Probleme oder... Ver mais

Avaliado com 1 de um total de 5 estrelas

Support Intel France est NUL J'ai un problème avec les ports USB3 d'un Intel Nuc. J'ai dialogué avec le support Américain de manière efficace mais le problème de la langue s'étant vite posé il m'ont... Ver mais

Avaliado com 1 de um total de 5 estrelas

In chronological order: 1. The Intel Puma 6 chipset in my cable modem has severe performance problems; 2. The endless list of CPU vulnerabilities has reduced the performance of all of the co... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ich habe vor knapp 4 Jahren einen NUC gekauft. Lüfter in der Garantiezeit defekt, wurde von Intel anstandslos getauscht. Jetzt nach knapp zwei Jahren beim Folgegerät genau das selbe Problem, nur hat s... Ver mais

Detalhes da empresa

  1. Empresa de Software
  2. Loja de Acessórios de Informática
  3. Loja de computadores e acessórios
  4. Fabricantes de Hardware para Computadores
  5. Loja de Informática

Informação fornecida por fontes externas variadas

Intel, the world leader in silicon innovation, develops processor technologies and supports global initiatives to continually advance how people work and live.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

150 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor Customer Service - you need to jump through hoops!

I have a Core I9 14900k processor, which Intel has admitted can cause instability, leading them to extend everyone’s warranty to five years.

My system is unstable, yet Intel is making me jump through hoops, which feels unreasonable considering how much I paid for it.

To process a warranty claim, they require the serial number stamped on the chip under the cooler.

They won’t accept proof of purchase, CPUID, Processor ID, or any other evidence that the chip is in my system.

This means I have to disassemble my computer just to give them the serial number, only for the “possibility” of them accepting the claim.

It’s an inadequate process that leaves me with an unstable machine and possibly a long time without a computer.

My next build will be AMD, and after this experience, I can’t recommend Intel components to anyone.

10 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Problème graphique

Intel vous faite vraiment chi er a chaque installation de windows 11 freeze de mrd avec votre intel arc de mrd ptn je kiff intel depuis des années et la voilà se que sa ramène depuis votre ptn de mise a jour de mrd sur vos carte graphique et vos chipset graphique depuis impossible de réinstaller windows normalement
Config
Msi pro b760 p2
I5 14600kf
32 gb vengeance
Intel arc b580
A chaque installation de windows un ptn de freeze aux mise a jour merci intel je vous aimes je pense partir sur AMD si rien ne se règle
Si quelqu'un veux des photos j'ai se qu'il faut

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I’m quite disappointed with Intel

I’m quite disappointed with Intel. In my opinion, the quality of their CPUs has declined since the i9-9900K. I’ve had several issues with my new i9-13900, especially stability problems that have also been reported by many other Intel customers. My next CPU will be from AMD.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

i have purchased acer i3

i have purchased acer i3, 12th generation process along with inbuilt UHD Graphics wherein every time i login it displays me the update is pending. Inspite of inbuilt acer application shows system is upto date however, while viewing intel website it displays history of updates not installed in the system along with that few of the updates for which i raised the complaint while taking the screenshot from the uploaded history all those specific date updates were removed.

THEY ARE SELLING PRODUCTS TO THE GLOBE BUT TILL NOW CHAT AND CUSTOMER SUPPORT NOT CREATED TO BE PROVIDED INSTANTLY AND WASTING TIME OF THE CONSUMER AS MANY ARE NOT TECH SAVVY AND FOR BASIC QUESTIONS DONT HAVE TIME TO READ EVERYTHING AS THE KEY WORD IN ENGLISH ANOTHER COUNTRY PERSON ASKS THAT IS NOT FOUND IN THE KNOWLEDGE BASE WHICH IS USELESS. INSTANT SUPPORT SYSTEM NOT CREATED INSPITE OF WORLD BEST COMPANY. I AM SURPRISED. I WOULD HAVE NOT WRITTEN IN TRUST PILOT IF THEIR WEBSITE AND SUPPORT WAS EASY ENOUGH TO SOLVE THE PROBLEM WHICH I RAISED AND TIL NOT NOT SOLVED WITH HUGE LIST AND WASTING TIME OF THE CUSTOMER WHO HAS NOTHING TO DO WITH GRAPHICS AND JUST WANT UPTO DATE SYSTEM DUE TO INBUILT GRAPHICS ATTACHED WHILE PURCHASING FROM ACER COMPANY COMPUTER.

DO ALLIANCE WITH CHAT GPT, WHICH Atleast GAVE ME REASONS LOGICALLY AND INSTANTLY, RATHER THAN WAITING FOR 24-48 HOURS FOR RESPONSES.

21 de dezembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I have a package should have been…

I have a package should have been delivered nov26. Haven't received it now it is saying out for delivery for the last 5 days and still not here. That is terrible service and change thier reason everyday. So still waiting0

25 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Solid hardware with reliable support, small issues

In my opinion. The CPU delivers very good raw performance and runs cool under normal loads. The customer support experience was surprisingly smooth and helpful when I contacted them. However, I've encountered occasional minor stability hiccups that required troubleshooting, which holds it back from a higher rating. A capable processor with good support, but not without its quirks.

18 de novembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Hardware Performs, Support Underwhelms and Overcomplicates

The new CPUs offer solid performance for the price, which is great. However, dealing with customer support for a minor inquiry was a slow and overly bureaucratic process. The website's support forms are frustrating and unclear, making even a simple task needlessly complicated. Good chips, but you're on your own after the sale.

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

mon dernier processeur intel me convient

mon dernier processeur et celui de la 11 ème génération au travers d'un ordinateur portable gamme "Aorus" de chez "Gigabyte", et j'en suis très satisfait ! pour les suivant je n'en sais rien !! j'aimerais aussi que les cartes graphiques intel modèles ARC puissent détrôner NVIDIA ,qui bénéficie surtout d'une image de marque. Elles sont moins mises en avant,et c'est dommage, mais semblent plus intéressantes, en terme de rapport qualité prix !!! Et une interface de programmation applicative du nom de "oneAPI" qui vaut le coup pour l'apprentissage profond (deep learning) !!

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Website is complete shambles

Website is complete shambles.
I try to contact them and choose processor-and surprise there is no 12th gen on the list plus they ask some stupid serial numbers( at completely different page)etc.
How we supposed to know this numbers fitted in machine if windows system in laptop do not show this info!
Complete waste of time!
Typical big corporation mess!!
I boughtaptop with intel first time in 15 years and that will be my last time.
I am done with Intel.
Laptop should gave no issues but is very slow to even open apps on laptop which take very litle of resources.
I try to let them know about issues to fix it -but there is no way to contact them without making up numbers

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointing Policy - Unable to Replace Lost Intel Sticker After Repair

I recently contacted Intel Customer Support to request a replacement Intel sticker for my laptop after the original was removed during a manufacturer repair. Unfortunately, I was informed that Intel only allows one label replacement per customer, regardless of circumstances.

While I understand the need for policy consistency, this approach feels unnecessarily rigid. In my case, the sticker was lost due to a legitimate repair process, not misuse or multiple requests. It’s disappointing that Intel isn’t willing to make exceptions for genuine cases where customers simply want to restore the original look of their device.

The support staff were polite and responsive, but the policy itself leaves little room for understanding or flexibility - especially when customers have valid reasons. I hope Intel reconsiders this rule in the future to better support genuine customers.

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

first off i had a issue with my 14900kf…

first off i had a issue with my 14900kf and i can't say how helpful intel and quick at replacing my processor from the other side of the work in 5 days star to finish . bravo intel thank you for making it such a easy time of a warrantee claim

8 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Intel gut. Das Software Advantage Program Katastrophe.

Ich vergebe hier 4 Sterne, da die Intel Produkt sehr gut sind. Jedoch wird man beim Software Advantage Program lediglich nur verarscht. Man ist berechtigt ein Softwareprodukt zum Kauf einer Hardware von Intel zu erhalten. Sowie momentan Battlefield 6. Beim abrufen des Codes bekommt man diesen dann nicht. Selbst das einreichen war eine einzige Katastrophe. Support kontaktiert und abwarten. Das muss dringend besser laufen, wenn man sowas schon anbieten.

Support hat sich zurück gemeldet und nun ist der Code auch bei mir angekommen. Aber das ganze ist verbesserungs bedürftig.

25 de setembro de 2025
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais