The support team of intertrader is reliable, not because they have resolved my challenge alone but made me understand some carefulness i need to add to what i do. Try them and or add them to your oth... Ver mais
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Veja o que dizem as avaliações
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually... Ver mais
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i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Ver mais
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Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... Ver mais
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Detalhes da empresa
Sobre Intertrader
Escrito pela empresa
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Informações de contato
10 Lower Thames Street, EC3R 6AF, London, Reino Unido
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,5
Excelente
266 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just migrated from Avatrade.
Just migrated from Avatrade.
And so far not received any reply to my messages.
I am baffled with the positive comments here and wonder if genuine?
I do not have access to my funds and had no contact from intertrader and left in the chat for more than 10 hours with no answers.
Please let me know how you have manage to get access to your account.
Finally got a reply thanks to Michalis Poullados at intertrader.
Took time but should now be resolved, hence my move from 1 to 4 stars.
Thank you
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
We understand your frustration and are here to support you. Our team is dedicated to resolving any issues following the migration. Please provide your details or contact us directly, and we will ensure prompt assistance to help you regain access to your account and resolve any concerns."
Great Company Intertrader!
I just got helped by the CEO of the company,Joe!He is an amazing guy,very helpfull and very confident about their platform!
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind words! We’re delighted to hear that Joe was able to assist you and provide the support you needed. We appreciate your feedback and are here to support you every step of the way!
Everything sorted from me main man
After the migration from AVA to this there were some issues but after a phone call and speaking to Joe R ( CEO ) of the company he sorted everything out for me and he was very helpful, great knowledge and everything is working fine now.
Thank you
Ollie Marku
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
Good experience with customer service…
Good experience with customer service thanks so much for your help Michalis poullados.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service."
I had a very good first time experience…
I had a very good first time experience with intertrader customer services. I would like to thank Michalis for his patience and much needed help in guiding me through my issues in moving over from Avatrade to Intertrader. Top marks. 👍
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
The most efficient service ever experienced!
The phone was answered immediately...the first company I've dealt with since 1998 that has done that :-). Joe solved my problem in 2 minutes 16 seconds. Unbelievably efficient. I wish Joe would work for all the Utility companies as well!
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind feedback! We greatly appreciate your recognition of the support you received. Ensuring customer satisfaction is our top priority, and we’re glad we could resolve your issue promptly. We look forward to continuing to provide you with excellent service.
Its a great company
Inter trader they have excellent customer service .
When I call them less than one minute MR Joe picked up the phone and they sort out my problem .
Thank you very much for excellent customer service.👍
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Dear Abbas,
Thank you for your kind words!
We’re delighted to hear about your positive experience with our customer service team. Providing prompt and efficient support is our priority, and we truly appreciate your feedback.
If you ever need assistance, we’re always here to help.
Best regards,
InterTrader Team
Joe helped me a lot and the service has…
Joe helped me a lot and the service has always been great with intertrader. The platform easy to use and withdrawals are very fast
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Dear Wahid,
Thank you for your wonderful feedback!
We’re so glad to hear that Joe was able to assist you and that you’ve had a great experience with our platform and fast withdrawals.
We truly appreciate your support and are always here to help whenever you need us.
Best regards,
InterTrader Team
Resposta da Intertrader
Dear AK,
We’re sorry to hear that you're experiencing issues with the app. Our team is here to assist you and resolve this as quickly as possible.
Please contact us at so we can reach out directly and help you get things working.
Best regards,
InterTrader Team
Migration from Ava Trade seems to have…
Migration from Ava Trade seems to have caused them platform issues with their MT5 implementation. Trades opened immediately closing. No response now in 6+ hours. Will take my business elsewhere.
Edit 3.2.2025 After a call from the CEO, I can say that I am more than happy with the resolution offered. I can see that technical changes have clearly been made in the background too as evidenced by new server login details, so I would expect that the trading conditions have been sorted for all migrating clients. I would certainly consider InterTrader again going forward on the basis of how this issue was dealt with.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Intertrader
Dear Anthony,
We truly appreciate your feedback and are glad to hear you’re satisfied with the resolution. Your trust means a lot to us, and we’re always here to assist you whenever needed.
Thank you for considering InterTrader—we look forward to serving you again in the future.
Broker estremamente professionale
Broker molto professionale,dopo qualche giorno di problemi,ha risolto tutto e in più senza dover fare nulla mi sono stati accreditati tutti i soldi delle operazioni in corso.Consiglio assolutamente questo broker per la professionalità
14 de outubro de 2024
Avaliação não solicitada
Resposta da Intertrader
Grazie per il suo feedback. Siamo lieti di sapere che ha apprezzato la nostra professionalità e che i problemi sono stati risolti in modo soddisfacente. La sua fiducia è per noi molto importante, e siamo sempre impegnati a offrire il miglior servizio possibile. Grazie per consigliarci!
Excellent costumer service, thanks Mario!
Thank you very much for your help today Mario! I was unable to login to my account on the phone and iPad and I couldn’t find out why. Mario has been really helpful and he has managed to sort the problem out very quick.
Excellent costumer service. Anna
25 de abril de 2024
Avaliação não solicitada
Resposta da Intertrader
Dear Anna,
Thank you very much for your kind words and positive feedback. We are thrilled to hear that Mario was able to assist you promptly and effectively. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help!
Resposta da Intertrader
Thank you for your positive feedback. We're glad to hear that you are satisfied with our service. If you need any further assistance, please don't hesitate to reach out.
Great customer service from Marios T - Thank you
I used to regularly trade on the intertrader platform and really liked the ease of use. I took a long break from trading for a few years and my account was deactivated. I recently reopened my account and Marios T was so lovely at helping me reopen my account and answering my questions. He was proactive at phoning me and emailing me to ensure I had filled in the questionnaire and uploaded all the necessary ID documents. He also arranged for my balance from my old account to be transferred to my new account - so a big thank you for your support and efficiency and taking care of customers.
19 de abril de 2024
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind words and for sharing your experience. We're delighted to hear that Marios T provided you with excellent service and helped you smoothly reopen your account. Your satisfaction is our priority, and we're glad to have been able to assist you.
If you have any further questions or need additional support, please don't hesitate to reach out.
First class broker
First class broker, Erika is so kind anf helpful, she really knows her job. Very trustworthy company and their resources are unique.
17 de abril de 2024
Avaliação não solicitada
Resposta da Intertrader
Thank you for your fantastic feedback. We're thrilled to hear that Erika has been so kind and helpful, and that you find our resources unique. Your trust in our company means a lot to us.
If you ever need further assistance or have any questions, please don't hesitate to reach out.
L'aiuto di un problema per il pagamento
L'assistente è stato eccezionale e il servizio è il Top
18 de abril de 2024
Avaliação não solicitada
Resposta da Intertrader
Grazie mille per il suo commento positivo. Siamo lieti di sapere che ha trovato il nostro assistente eccezionale e il servizio al top. La sua soddisfazione è molto importante per noi.
Se ha bisogno di ulteriori assistenze, non esiti a contattarci.
Experienced and helpfull customer…
Experienced and helpfull customer support is what makes Intertrader my number one provider. From my experience Intertrader offers the best value for money - low spreads on variery of markets including currencies, indices, commodities and shares. Execution is seamless even at busy and volatile times such as news release. They have MT5 platform together with a web based one both working well. Withdrawals are quick and they do not charge for this. I close positions before midnight so I don't pay any swap charges at all. If needed I trade futures offered by Intertrader for long term trades - again no swaps paid. Good hassle free deal for serious traders
6 de dezembro de 2023
Avaliação não solicitada
Resposta da Intertrader
Dear Stephen,
Glad to hear Intertrader's support and services have been top-notch for you. Our low spreads across diverse markets, seamless execution even during busy times, and hassle-free withdrawals seem to make trading a breeze. Thanks for sharing your positive experience!
Regards,
Intertrader Team
Intertrader is one of the best brokers…
Intertrader is one of the best brokers I have used l and my primary provider. I am glad to use them - execution is super fast and I trade with confidence that i can get in and out of a trade whenever i want at the exact price requested. They are regulated and i have found their customer service especially efficient and resolving queries very fast. Fast withdrawals and deposits with zero charges. I don't often leave reviews but for Intertrader i have to. They are great
10 de outubro de 2023
Avaliação não solicitada
Resposta da Intertrader
Dear Ricardo,
Thank you for sharing your positive experience with Intertrader. We're delighted to be your primary provider, and we're thrilled that you appreciate our fast execution, efficient customer service, and quick, cost-free withdrawals and deposits. We truly value your feedback and will continue to provide you with an excellent trading experience. Thanks for choosing Intertrader!
Regards,
Intertrader Team
Quickly solved my problem
Was able to quickly solve my problem about opening a chart on my screen
3 de outubro de 2023
Avaliação não solicitada
Resposta da Intertrader
Dear Daniel,
We're glad to hear that we could swiftly resolve your issue with opening a chart on your screen. If you ever need further assistance, please don't hesitate to reach out. Your satisfaction is important to us!
Regards,
Intertrader Team
I am a day trader
I am a day trader and i have adopted a diversified trading strategy with trading both manually and via a robot that was developed for me. If i get it wrong the robot covers me and when we both have a good trading day the profit generated is especially good. Over the years I have tried number of providers as for my robot to generate profitable trades it requires precise pricing with no requires and little or no deviation from the fair market price. It is Intertrader that has delivered this with best execution that is also accurate and persistent. Client services team are also very knowlegeable and helpfull. Once i had my price feed frozen, my account manager George looked into it and it turned out that my recently installed anti virus system was blocking the price feed and once we adjusted the settings it was all sorted. A tested trustworthy provider, Intertrader
26 de setembro de 2023
Avaliação não solicitada
Resposta da Intertrader
Dear Cristian,
We're thrilled to be your trusted partner in your day trading journey! It's great to hear that Intertrader has consistently provided the precise pricing and execution you need for your diversified trading strategy, whether manual or automated. We're also pleased that our client services team, especially George, could assist in resolving the price feed issue swiftly. Your trust and satisfaction mean a lot to us, and we'll continue to deliver the high-quality service you've come to expect. If you have any more questions or feedback, don't hesitate to reach out. Happy trading with Intertrader!
Regards,
Intertrader Team
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