Intertrader Avaliações 266

Ho avuto un'esperienza estremamente positiva con Intertrader, ho notato la loro professionalità e disponibilità.
Assistenza clienti eccellente,trasparenza nelle transazioni, pagamenti puntuali.
In conclusione, consiglio vivamente Intertrader a chiunque sia alla ricerca di un broker affidabile e competente. La mia esperienza è stata molto positiva e continuerò a utilizzare i loro servizi in futuro!

I feel compelled to share my deeply concerning experience with Intertrader, which I believe reveals a serious breach of trust and questionable business practices. My problem began with a mishandled account transfer from AvaTrade, resulting in financial losses. These losses were the result of a failure to transfer my open positions from Avatrade, which resulted in being out of the market.
To compensate, Intertrader initially agreed to credit my account with approximately £27,000. However, this is where the situation deteriorated significantly. Bryan Kelly, UK Group Chief Operating Officer, intervened and has since subjected me to undue pressure to reverse this agreed-upon compensation.
This pressure is unacceptable. I negotiated in good faith, believing Intertrader would honour its commitment. To add to this pressure, Intertrader has now placed a block on my account, effectively holding my funds hostage. This action demonstrates a blatant disregard for their own agreement and a willingness to penalise clients for their own errors. Intertrader’s actions amount to what I can only describe as financial bullying.
Intertrader's actions raise serious questions about their integrity and trustworthiness. Potential customers should be aware that this company is willing to renege on agreements and restrict access to client funds when it suits them. I strongly advise extreme caution when dealing with Intertrader.

UPDATE 10.04.25: Intertrader asked me to reach out to them. So I did, four days ago. But they have not replied. Any genuine financial services company would have replied by now.

I feel that people should also know:
"The Financial Services Commission (Gibraltar) has fined two locally registered investment companies over a quarter of a million pounds for not demonstrating ‘effective control and management’ and ‘falling below the regulatory standard required,’ during the period April 2021 to May 2024.
Alvar Financial Services Ltd has agreed and accepted to pay a penalty of £186,038.52 . . . "

MARKED AS SPAM ON MY EMAIL NOW. I NEVER REGISTERED ON YOUR WEBSITE

Mario addressed a issue regarding a cash withdrawal promptly and I was happy with the resolution. He has addressed other issues in the past swiftly.

Joe rundle is excellent. Quick and efficient with desired results.once I had correspondence with Joe my issue was sorted promptly. All praises no complaints. He will be my point of contact going forward. Thank you Joe

I was having trouble with withdrawal request and but it's been resolved. Thanks to Joe for the help and follow up to ensure I got my money.

I previously had an issue whereby I could not withdraw my money from the platform (I migrated from Avatrade).
This issue took several weeks until eventually I got a call from the company and they were able to finally fix the issue for me in less than 3 hours. Although it was frustrating at first, I'm glad this was finally resolved and I have since gotten my money back. Thank you Intertrader!

Lavoro nel trading oramai da anni, ho avuto a che fare con numerosi broker, uno peggio dell’altro! Circa 2 anni fa approdo in Intertrader e finalmente la svolta: ottimo customer service, ottima piattaforma, spread e swap in linea con il mercato se non meglio. Sono successi un paio di incidenti di percorso (chi non li ha!) per motivi prettamente tecnici, e anche in questo caso non si sono nascosti dietro un dito! Ha sempre risposto, hanno sempre rispettato i tempi di risoluzione, e sono sempre stati super veloci nella risoluzione. Conclusione, ho trovato il broker perfetto che non lascerò mai!

This company must be avoided. Totally fraudulent. My account was migrated through Avatrade but this group is a total joke. Customer service do not answer. Account managers are pointless. Do not use this company at all. Thomas Magen is a fraud and wont answer to pocket your money. AVOID AVOID

Please do not listen to their so called response, no one answers at the customer service email address. A really fraudulent company. Read all the reviews

No answer about my withdrawal request.

Couple of years ago I have opened up an account with this company and I have mentioned to customer service agent that my only purpose is making profit by arbitrage.But the agent has given me a wrong information and the account has nothing to do with arbitrage.It was completely different investment method about spread etc.which I have no experience at all.and all of my money almost £500 disappeared in minutes.I have emailed them so many times but all they have done was ignore me ,my complaint and my money loss.I am writing everybody to know this company has no work ethics so stay away from them.They have purposely given me wrong information and took my money with this trick.I have never got my money back.

I made a mistake making a withdrawal and Andrew from customer support actually reached out to me via phone and guided me to fix it. That's 10/10 customer service you wouldn't find anywhere else

Customer service is excellent ! They delt with query very well and provided solutions. Very helpful and supportive.
Thank you team.

Intertrader are proactive in making sure you get everything you need and succeed as a trader. I spoke with Andrew today and we discussed my recent migration to Intertrade. He addressed my queries and provided me with the support I requested for within minutes, exceeding my expectation!

I spoke to Mario today regarding withdrawing funds from the InterTrader account. He made it very clear and simple. I'm a migrated AVA client. I used to withdraw money directly to my bank account, but the process is different at InterTrader. It can only be done through a wire transfer. Unfortunately, it's all AVA problems. lastly, I can say that Mario was a helpful person.

I could somehow not trade on my account and I called customer service. I had a good experience overall. Many thanks Michalis poullados for your quick action.

Hopefully I will not encounter any issues mentioned by others with regards to withdrawals but I also understand that there are generally unforeseen issues with migrations which I believe the guys are working hard to resolve.

I have withdrawal request pending for a month. No one reply email or live chat! What can I do??

Update on 13 Feb 2015:
I have sent email again with this screenshot but still no one reply. All support team are on leave during migration? And no one explain what migration is ongoing and the impact on original clients. How can the clients trust in this company on the way how this company treat the clients!

Looks like ive been scammed for my money

Like otheres transfered over,avatrade wasnt much better i couldnt get my funds from them either

*Update -
I made a withdrawal request, they cancelled it, my money has dissapeard from my balance and the company have opened trades on my account without my permission, effectively losing all my money, i am disgusted and upset that i was allowed to be scammed by avatrade.

Hi,
I am having exactly the same problem like Claire and Antony.
Keep away from this company as much as possibly can.
I am now seriously considering a legal action. Whatever it takes.

A few teething issues with the migration from Ava but it got sorted. Had a call from the CEO to put things right which was a nice touch, so I'm confident in their customer service moving forward.