The support team of intertrader is reliable, not because they have resolved my challenge alone but made me understand some carefulness i need to add to what i do. Try them and or add them to your oth... Ver mais
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Veja o que dizem as avaliações
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually... Ver mais
A empresa respondeu
i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... Ver mais
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Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Intertrader
Escrito pela empresa
Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.
Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.
Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.
Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Informações de contato
10 Lower Thames Street, EC3R 6AF, London, Reino Unido
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,5
Excelente
266 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick to respond
Spoke with gentleman called Cem, he was very quick to respond, understood my issue, had a call back with minutes
Amazing customer service
Thanks Cem
10 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind feedback! We’re delighted to hear that Cem provided such quick and effective support — we’ll be sure to pass along your appreciation to him.
If you ever need anything else, we’re always here to help.
Best regards,
The Intertrader Team
I found the number I glad I found it
I found the number I found the gentleman to talk to His name is CEM very helpful very understanding and he said he will fond me back it literally took five minutes and he resolved the problem instantly how happy can you be thank you very much
10 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you so much for your lovely feedback! We’re really happy to hear that Cem was able to help you quickly and resolve your issue so efficiently. We’ll be sure to pass along your kind words to him.
If you ever need anything else, we’re always here to assist.
Best regards,
The Intertrader Team
Swift response
My query and request was dealt with swiftly. I'm impressed by the attention to detail and immediacy of the response. The responder, Cem, was very helpful.
9 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind words! We’re glad to hear that Cem was able to assist you promptly and that you were happy with the attention and service provided.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Had a little problem logging into my…
Had a little problem logging into my software but cam was quick to help me out and resolved the issue good customer service and very helpful
9 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your feedback! We’re pleased to hear that Cem was able to quickly assist you and resolve your login issue. It’s great to know you found our customer service helpful.
If you need anything else, we’re always here to support you.
Best regards,
The Intertrader Team
Some issues but resolved well
Using Intertrader with smartcharts and have had a couple of niggles including one where some work was done on my account meaning an open trade, which hit TP, was not able to be closed and eventually showed as a loss with -££.
Had an email from them and phone call, which I did have to follow up twice but situation was corrected within 24hrs.
Pavlo and Cem were most helpful staff.
8 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for sharing your experience. We’re glad to hear that although you encountered some issues, Pavlo and Cem were able to assist you and resolve everything promptly. We appreciate your patience and understanding throughout the process.
If you ever need further assistance, please don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Had an issue with a withdrawal as I…
Had an issue with a withdrawal as I ticked the wrong box. Cem, swiftly sorted it out and expedited the payment. I am very grateful.
4 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your feedback! We're glad to hear that Cem was able to quickly resolve the withdrawal issue and get everything sorted for you. We’ll be sure to pass along your appreciation to him.
If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
THEY DO NOT COMPLY WITH THE REGULATOR'S RULES
I opened the account a few days ago and it was activated and verified correctly.
I sent all the documentation to be reclassified as an elective professional and suddenly they closed my account, without reason (account previously active and verified).
I sent a first negative feedback here, then they asked me to do a second verification and the account was reactivated.
Now I ask again (as is my right established by the regulator) to be reclassified as an elective professional and I am told no, without specifying the reason.
I would like to emphasize that the criteria for being an elective professional are established by the regulator, not by the broker who cannot oppose my request. THEY ARE THEREFORE CONTRACTING A RULE OF THE REGULATOR.
It seems that this broker has a lot of problems lately judging by the feedback. Account 150743
3 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your detailed feedback. We understand your frustration regarding the elective professional classification process and appreciate the opportunity to address your concerns.
While the criteria for elective professional status are indeed defined by the regulator, brokers are required to assess each request carefully and ensure that all conditions—both objective and subjective—are fully met before reclassification. This process includes a regulatory obligation to assess whether the client truly understands the risks and has the appropriate experience to waive certain retail protections.
Please note that eligibility does not guarantee automatic approval. We are committed to acting in accordance with both regulatory standards and our internal compliance obligations.
We would be happy to provide further clarification specific to your case. Please contact us at support@intertrader.com or via live chat on www.intertrader.com, referencing your account number (150743), so our compliance team can follow up with a detailed explanation.
We appreciate your patience and are here to assist you.
Best regards,
The Intertrader Team
support for transfer and withdrawal
I had a very good experience with the support team, especially with Mr. Cem, who explained the issues to me and quickly resolved all my requests with courtesy, patience (given my limited knowledge of English), and expertise. Well done!
3 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your wonderful feedback! We’re delighted to hear that Mr. Cem provided you with such helpful and courteous support. It’s great to know he was able to assist you clearly and patiently — especially given the language barrier.
We’ll be sure to pass on your kind words to him. If you ever need further assistance, don’t hesitate to reach out — we’re always here to help!
Best regards,
The Intertrader Team
Savvas was extremley helpful in setting…
Savvas was extremley helpful in setting up live account for me
1 de julho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind feedback! We're glad to hear that Savvas was able to assist you with setting up your live account. We’ll be sure to pass along your appreciation to him.
If you need any further support, we’re always here to help.
Best regards,
The Intertrader Team
Yes 👍 prompt and quick response from Mr…
Yes 👍 prompt and quick response from Mr Cem email.
Good stuff folks.
Thank you,
Jct
26 de junho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your kind words! We're glad to hear that Cem provided you with a prompt and helpful response. We'll be sure to share your feedback with him.
We appreciate your support and are always here if you need anything else.
Best regards,
The Intertrader Team
User friendly
The platform is easy to navigate. Cem replied timely about my concern on my bank statement.
21 de junho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your feedback! We're pleased to hear you find the platform user-friendly and that Cem was able to respond promptly to your concern.
We’re always here to support you—don’t hesitate to reach out if you need anything else.
Best regards,
The Intertrader Team
Inter trader 6 volte più alto rispetto alla media occhio !
Veramente un broker inaffidabile non lo consiglio a nessuno!!! 1350 punti di spread sul DAX e 1430Punti sul NASDAQ 6 volte in più rispetto alla media e 60 punti di spread sull'oro ovvero il doppio rispetto alla norma !!! questo si chiama truffare le persone così puoi solo che perdere soldi.
come se farli nel trading già fosse facile
... .
Sconsigliatissimo attenti ragazzi vi metto le commissioni anche mentre fate trading!
19 de junho de 2025
Avaliação não solicitada
Resposta da Intertrader
Grazie per aver condiviso il tuo feedback. Ci dispiace sapere che la tua esperienza non sia stata soddisfacente e comprendiamo le tue preoccupazioni riguardo agli spread e ai costi di trading.
Teniamo a precisare che gli spread possono variare in base alla volatilità del mercato, alla tipologia di conto e alle condizioni di liquidità in tempo reale. Non applichiamo costi nascosti: tutte le condizioni di trading, inclusi spread e commissioni, sono chiaramente indicate sul nostro sito e disponibili prima dell’esecuzione di ogni operazione.
Siamo sempre disponibili a verificare nel dettaglio eventuali anomalie: ti invitiamo a contattarci a support@intertrader.com o tramite la live chat su www.intertrader.com con i dettagli del tuo conto, così potremo esaminare il tuo caso.
Apprezziamo il tuo feedback e restiamo a disposizione per chiarire ogni dubbio.
Cordiali saluti,
Il Team di Intertrader
SCAPPATE!!
Ho depositato poco, per valutare il broker.
Ho realizzato un EA che sfrutta volumi, collegato alla mia piattaforma volumetrica Atas, e statistica con una intelligenza artificiale.
Il conto aperto non aveva commissioni, era incluso nello spread. Ad un certo punto le ultime 2 operazioni mi trovo 20E fissi di commissioni!!
Visto questo ho deciso di prelevare.
Ma oltre al danno la beffa, stanno trattenendo i miei soldi da 15 giorni con la scusa di "revisione conto" STATE ALLA LARGA
16 de junho de 2025
Avaliação não solicitada
Resposta da Intertrader
Ci dispiace sapere che la tua esperienza non sia stata positiva. Prendiamo molto sul serio ogni segnalazione e vogliamo chiarire quanto prima la situazione.
Le commissioni applicate possono variare in base al tipo di conto e agli strumenti utilizzati. Saremmo felici di verificare nel dettaglio il tuo caso per capire l’origine dei costi da te segnalati.
Per quanto riguarda il prelievo, comprendiamo la tua frustrazione. La revisione dell’account è una procedura standard in alcuni casi specifici, ma non dovrebbe causare ritardi prolungati. Ti invitiamo a contattarci all’indirizzo support@intertrader.com o tramite la live chat su www.intertrader.com fornendo i tuoi dettagli, così potremo dare priorità alla tua richiesta.
Grazie per aver condiviso il tuo feedback. Siamo a disposizione per aiutarti.
Cordiali saluti,
Il Team di Intertrader
Waiting for my withdrawal already for…
Waiting for my withdrawal already for 12 days!!!
On their website it`s stated that all withdrawals will be processed same day!
MT5 account 101384
UPDATE:
Finally my WD request was processed! THX!
UPDATE:
Requested another WD and again already one week is over and it was still not processed!!
12 de junho de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you for your feedback, and we sincerely apologise for the delay in processing your withdrawal. We understand how frustrating this must be, especially when expectations are clearly stated on our website.
Your MT5 account (101384) has been noted, and we will escalate this internally to ensure your request is reviewed and processed as a priority. For any additional updates, please contact us at support@intertrader.com or via the live chat at www.intertrader.com so we can keep you informed in real time.
We appreciate your patience and are committed to resolving this for you as soon as possible.
Best regards,
The Intertrader Team
Thieves!! This is the worst broker ever!!
This is the worst broker ever!!! They stole my money. I deposited 500USDT from my crypto wallet. And saying they don’t receive the money. But I send the transaction also but they didn’t believe it. This is my experience. I will never get closer to these peoples. And still asking more to deposit to the account again. So I will get the 500usdt I lost. They don’t even have any shame. My advice there are more great broker than this. This is a scam. People who steal our hard earned money. I would give -5 star for this broker .
6 de junho de 2025
Avaliação não solicitada
Resposta da Intertrader
We’re very sorry to hear about your experience and take these claims seriously. Please note that Intertrader does not ask clients to deposit additional funds in order to recover previous transactions—this is not part of our policy or practice.
If you have made a deposit and believe it has not been credited, we would like to investigate it immediately. Kindly send your transaction hash (TXID) and account details to support@intertrader.com or contact us via live chat at www.intertrader.com so we can look into this and clarify the situation.
We are committed to transparency and client security, and we will do everything we can to resolve this fairly.
Best regards,
The Intertrader Team
Resposta da Intertrader
We’re sorry to hear that your experience with our customer service did not meet your expectations. We’re always working to improve and would appreciate the opportunity to understand what went wrong.
Please feel free to contact us at support@intertrader.com or via the live chat on www.intertrader.com, so we can look into this and assist you directly.
Best regards,
The Intertrader Team
Real Broker for Real traders
This broker is transparent and supportive to traders and not trading against them.
My experience with customer service via email and verbally has been excellent .
They are polite, considerate and act promptly to resolve any issues.
I would recommend them any time and to any serious trader.
Keep it up please!
22 de maio de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a positive experience with our team and that you value our transparency and support.
Providing a reliable and trader-focused service is exactly what we strive for, and it's rewarding to know we're meeting those expectations. We'll continue working hard to support you and all serious traders.
If you ever need anything, we're just a message away.
Best regards,
The Intertrader Team
Had a problem with platform rang for…
Had a problem with platform rang for help spoke to a man called Mario nice and polite and sorted out my problem easily
Thanks Mario
24 de abril de 2025
Avaliação não solicitada
Resposta da Intertrader
Thank you so much for your kind feedback! We're really pleased to hear that Mario was able to assist you promptly and professionally. We'll be sure to pass your appreciation on to him.
If you need anything else in the future, don’t hesitate to reach out — we’re always here to help.
Best regards,
The Intertrader Team
Avoid at all costs
Another week of non - communication / false information. Reached out as advised through Trustpilot response (it's the only way they do respond) to be fobbed off once again. Numerous people now "on the case" but no withdrawal payout, and worse - no explanation of any problem or issue. Personal replies " I promise I will deal with this" unsigned, no name or contact! No response to emails, phone line rings out constantly at all times of the day. Live chat don't respond at all. Trades closed without notice or warning (losses) and unable to recoup balance. Don't touch.
22 de abril de 2025
Avaliação não solicitada
Resposta da Intertrader
We're genuinely sorry to hear that you're still experiencing difficulties and understand how distressing this ongoing situation must be.
Please rest assured that your case has not been ignored. We acknowledge the delays and inconsistent communication, which are not reflective of the standard of service we aim to provide. We understand that you’ve been given multiple assurances, and we apologise if these have felt empty or unresolved.
To ensure a clear and direct resolution, we kindly ask you to reach out one more time to support@intertrader.com with your account details, referencing this review. Alternatively, please use the live chat at www.intertrader.com, where our team can prioritise your case. If your case is already being handled, we’ll make sure the appropriate member of the team contacts you directly and clearly explains the next steps and any outstanding issues.
Thank you for your continued patience — we’re committed to resolving this for you.
Sincerely,
The Intertrader Team
Oggi voglio fare un ringraziamento.
Oggi voglio fare un ringraziamento.. in tanti anni di trading ho collaudato diversi broker ma a oggi il migliore tra tutti è Intertrader. Puntuali, precisi, grazie
9 de abril de 2025
Avaliação não solicitada
Resposta da Intertrader
Grazie di cuore per le tue parole! Siamo felici di sapere che la tua esperienza con Intertrader sia stata positiva e che ci consideri il miglior broker tra quelli con cui hai lavorato.
La puntualità e la precisione sono valori fondamentali per noi, e sapere che li hai riconosciuti ci motiva ancora di più a mantenere alti i nostri standard.
Restiamo sempre a tua disposizione,
Il team di Intertrader
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