Italian Gourmet UK Ltd Avaliações 1.131

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Ver mais

Avaliado com 4 de um total de 5 estrelas

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything delivered well packaged.great value for quality products ,especially the olive oil. Took longer than expected but coming from abroad so will plan timing better next time.

Detalhes da empresa

  1. Mercearia Italiana

Escrito pela empresa

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Just the breakfast cereal needed

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering orders before Christmas. Cheaper than other options found

23 de dezembro de 2025
Avaliado com 2 de um total de 5 estrelas

Sent me 100 sachets of olive oil that…

Sent me 100 sachets of olive oil that are going off in 4 months

10 de dezembro de 2025
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Good morning,
We are sorry for what happened. We missed the short expiry date. Please contact our customer service department, who will be happy to assist you.
Once the issue has been resolved, we would be delighted if you would reconsider your opinion. Thank you in advance for your understanding and cooperation.

Avaliado com 5 de um total de 5 estrelas

Everything delivered well…

Everything delivered well packaged.great value for quality products ,especially the olive oil. Took longer than expected but coming from abroad so will plan timing better next time.

10 de abril de 2025
Avaliado com 2 de um total de 5 estrelas

Ships from Germany not Ireland - Not well packaged - Pasta bags had opened & spilled in the box!!

The delivery did not arrive until 31st December. It was supposed to arrive before Christmas - as some of order was a present for my daughter. When it arrived 2 of the pasta packets had split open & there was pasta all over the box. There was no internal packaging to support the contents & avoid the bags getting damaged. Not very good communication from the Company either. The 2 updates re shipment appeared in my Apple Wallet not via email! I did not realise that order was being shipped from Germany - as it was a ‘.ie’ website. Overall very disappointed with experience. Not allowing me to post the photo here!

31 de dezembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Good morning,
we apologise for the incident, you can contact our customer service team who will be at your disposal.

Thank you in advance for your understanding.

Avaliado com 5 de um total de 5 estrelas

Reliable and fast

Good service

14 de agosto de 2024
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Delivery as expected

11 de novembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Avaliado com 5 de um total de 5 estrelas

Fabulous Italian food

Fabulous Italian food. Shame I ordered on the last day they deliver to the UK.

4 de novembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Avaliado com 3 de um total de 5 estrelas

I like all the cookies that I have…

I like all the cookies that I have received, I dislike most of them arrived cracked.

4 de novembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Good morning,
we apologise for the inconvenience, you can contact our support, even if it is an order delivered more than a month ago.

Avaliado com 5 de um total de 5 estrelas

Was a great purchase

Was a great purchase

11 de novembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta de Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

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