Italian Gourmet UK Ltd Avaliações 

1.138
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Ver mais

Avaliado com 4 de um total de 5 estrelas

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.

Avaliado com 4 de um total de 5 estrelas

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mercearia Italiana

Escrito pela empresa

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.138)

14 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It was really great

It was really great to have the delivery connected to the shop app, made it easier to track the progress. I’m really happy with my order and thankful for Italian Gourmet, it’s the only place in the Uk I can source these juices for my husband as a treat!

11 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Fast delivery

9 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Worked like clockwork and genuine…

Worked like clockwork and genuine Italian goods bought for a fraction of the price in UK. Sadly though the company ceases trading here this month somewhen.

7 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products, good commication re delivery

7 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 2 de um total de 5 estrelas

Broken…pringles

Most of the pringle crisps were broken in to pieces.they were for birthday present as she loves ketchup pringles.so i had to oppologise to her for broken ones.not really very good packaging for its journey to me.

7 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good afternoon,
we are sorry about the incoveninte, you can contact our customer service who will be at your disposal.

Thank you in advance for your understanding.

Avaliado com 5 de um total de 5 estrelas

Really trustworthy company

Always precise with the orders impeccable

4 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Promptly sent the order as soon as I made the payment! Will be ordering soon again! Ciao grazie mille

4 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 1 de um total de 5 estrelas

I had 2 missing items

I had 2 missing items - plant based Nutella and the company didn’t took responsibility or refund my money :; just send many emails on debating the issue instead of solving it. Very very disappointing. I wouldn’t recommend to buy from the store to anyone.

3 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
support asked you for photos that were never sent.
Collaboration must be on both sides.
Thank you.

Avaliado com 5 de um total de 5 estrelas

arrived in good time

arrived in good time
exactly what was ordered

3 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Very happy with the products

Very happy with the products, which arrived well packaged and without any issues. The company was quick to communicate a delay in the delivery and offered a refund for the inconvenience.

1 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

prompt delivery

prompt delivery
excellent products

1 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 1 de um total de 5 estrelas

Ordered biscuits for over £60 value

Ordered biscuits for over £60 value. Received them in bits. Most of them in crumbs. The box containing the order was squeezed and so the packs of biscuits.

1 de outubro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good afternoon,
we apologise for what happened, the courier probably did not handle the parcel with due care, you can contact our customer service who will be happy to help you.
Thank you for your cooperation

Avaliado com 5 de um total de 5 estrelas

Fantastic!

30 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Products are very good 👍🏽

The goods were in good condition and delivery was timely.

30 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 3 de um total de 5 estrelas

3 stars because I received my products…

3 stars because I received my products after 3 weeks of my order . Otherwise all good !

26 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
we apologise for the slight delay in the delivery of your order.
Unfortunately, delivery sometimes takes a few extra days due to customs controls for which we have no control.
Thank you for your purchase.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

11 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Great Italian products

Great products, well packaged.

20 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Everything perfect

Everything perfect, every item was intact, very professional
Good job 👍

9 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Have bought twice

18 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Avaliado com 4 de um total de 5 estrelas

An abundance of Italian products that…

An abundance of Italian products that can’t be purchased in the UK.
My order was unfortunately delayed, I queried this with the company and was given a discount as the delay was with customs.

16 de setembro de 2024
logotipo da Italian Gourmet UK Ltd

Resposta da Italian Gourmet UK Ltd

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

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