I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Ver mais
A empresa respondeu
I have been shopping at Izabel London for a few years now. I have to share that the quality and design of their clothes are amazing. Their customer service is also excellent which makes the whole proc... Ver mais
A empresa respondeu
Jacket came damaged.I paid for second day delivery, came 3 days after being lost in tranzit. When sent it back for return I have asked they will regund my delivery as they did not do what they said th... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Informações de contato
12-14 Chase Road, London, NW10 6EZ, London, Reino Unido
- info@izabel.com
- www.izabel.com
4,3
Excelente
797 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased with my purchase.
Very pleased with my purchase.
Prompt service.
1 de janeiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Barabara, Happy New Year! We are so happy to hear you are pleased with your purchase and our services. Thank you for leaving a lovely review and shopping with Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team
Love the dresses perfect.
Delivered on time in perfect condition, great quality and value for money. Highly recommend.
20 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Patricia, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. Thank you for shopping with us and recommending Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team
Fantastic customer service
Fantastic customer service. Great quality clothing and delivery service brilliant. It’s been quite a while since I have had such an efficient and professional service. Can’t recommend them enough. This company puts customers first. I can’t say a single negative about them which is extremely refreshing!
⭐️⭐️⭐️⭐️⭐️
18 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Debarah, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. Thank you for shopping with us and recommending Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team
My first order and my items were perfect
16 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. Thank you for shopping with us. We hope to look forward to your future orders with us. Many thanks Izabel Team
My first order
My first order, l am very happy with my purchase
14 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Jacqueline, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. Thank you for shopping with us. We hope to look forward to your future orders with us. Many thanks Izabel Team
Lovely jumper
Lovely jumper. I ordered a aize down as I generally find the sizing is off. Delivery was speedy eniugh. Tried to order another one in a size 8 for my daughter on a next day delivery if ordered before 4pm. I duly ordered just before 4pm, the money taken, email received to say it had been dispatched, but then within a few minutes another email received to say I had been refunded the money!!! Apparently that size was out of stock but it took a number of days before I received the refund in my bank. Very annoying!!!
14 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear valued customer, Thank you for your feedback. Please drop an email to our customer care team on info@izabel.com and provide them with your order number. Accordingly our team investigate and will come back to you with update. Kind regards, Izabel Team.
Sizing is an issue
Lovely dress - great price and prompt delivery however the sizing is really poor. How a size 12 can be described as a large is somewhat baffling! Therefore had to send it back. The sizing was not made clear on website.
13 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Sally, Thank you for your feedback. We are sorry hear you have had to return your item due to sizing. Please drop an email to our customer care team on info@izabel.com and provide them with your order number as well as what issues you have found regarding the sizing. Accordingly our team will look into it and will come back to you with update. Thank you for your feedback. Kind regards, Izabel Team.
Order arrived promptly
Order arrived promptly unfortunately the sizing needs reviewing so item had to be returned
12 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Sue, Thank you for your feedback. We are sorry hear you have had to return your item due to sizing. Please drop an email to our customer care team on info@izabel.com and provide them with your order number as well as what issues you have found regarding the sizing. Accordingly our team will look into it and will come back to you with update. Thank you for your feedback. Thank you for your feedback. Kind regards, Izabel Team.
First purchase from Isabel London
First purchase from Isabel London, but will not be the last. My top arrived when expected, it was exactly as the picture online and fits perfectly, highly recommended
8 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Teresa, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Thank you for recommending us. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
My order arrived promptly though was…
My order arrived promptly though was disappointed with the sizing. I had to return all of the items and reorder. But saying that the following order arrived just as promptly and my refund was given without delay. Full marks for customer service. Need to work on your sizing though.
8 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Helen, Thank you for your lovely feedback, Noted regarding the sizing. We are so glad to hear you are happy with your re- purchases and our services. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Izabel London is fab!
Izabel London is my favourite online clothing retailer and my go-to website for going out or party clothes!
Clothing is always true to size, lovely quality and returns are easy. Can't recommend them highly enough.
7 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Jayne, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Thank you for recommending us. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Very happy with my order the clothes…
Very happy with my order the clothes were lovely quality my only complaint is that the dresses were very creased
7 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Sally, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Noted regarding the creases on the garment. Your feedback has been forwarded to our team. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
First time I've order any thing
First time I've order any thing, this item was true to size looks amazing and I will definately order from them again..Lovely
6 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Great service lovely quality clothes
5 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Suzette, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Just fabulous
4 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Good quality and price
Good quality and price. Highly recommend and would purchase other items in the future thank you
3 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Maria, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and thank you for recommending us, We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Nice quality dresses
Nice quality dresses, affordable as always coz of promo discounts. Fast delivery and one of my favourites to shop. Thank you! 😊
3 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Vern, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Very happy with my order
I am very happy with the four dresses I ordered. The quality is excellent and I've had many compliments wearing them. Sizing is good also. Delivery was tracked well and arrived when expected. I will definitely order again in the future.
2 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Debbie, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Straight forward from beginning to end
Straight forward from beginning to end. Speedy delivery and I loved both dresses I bought. I wouldn't hesitate buying again. Thank you
1 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Dawn, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Excellent service and very good quality…
Excellent service and very good quality clothing. Happy with my purchases.
1 de dezembro de 2019
Avaliação não solicitada
Resposta de Izabel London
Dear Valued Customer, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.