I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Ver mais
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Veja o que dizem as avaliações
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Ver mais
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I have been shopping at Izabel London for a few years now. I have to share that the quality and design of their clothes are amazing. Their customer service is also excellent which makes the whole proc... Ver mais
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Jacket came damaged.I paid for second day delivery, came 3 days after being lost in tranzit. When sent it back for return I have asked they will regund my delivery as they did not do what they said th... Ver mais
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Detalhes da empresa
Escrito pela empresa
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Informações de contato
12-14 Chase Road, London, NW10 6EZ, London, Reino Unido
- info@izabel.com
- www.izabel.com
4,3
Excelente
797 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Izabel clearly cares about its customers
My 3 dresses were delivered on time and by a pleasant delivery man. I love the range of clothes you sell and always find several items I like.
Your customer care team also impressed me a lot when I needed them. I received a reply only a few minutes later and I felt reassured by what I was told. Delighted with the service. Izabel is a company that clearly cares about its customers. Well done everyone! 👍
13 de dezembro de 2024
Avaliação não solicitada
Resposta de Izabel London
Dear Karen,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Great service and excellent advice.
10 de dezembro de 2024
Avaliação não solicitada
Resposta de Izabel London
Hello Julian,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support is truly appreciated, and we can’t wait to bring you more style you’ll adore. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Resposta de Izabel London
Dear Customer,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Love to shop with Izabel again
Love to shop with Izabel again. Customer Care support was awesome and very helpful when raised a concern.
I am happy that I chose Izabel for shopping.
9 de dezembro de 2024
Avaliação não solicitada
Resposta de Izabel London
Hi Divya,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel London Customer Care Team
Lovely items and great delivery
Items arrived quickly and were well packaged. Fabric quality is excellent and the sizing is spot on. Really flattering styles with lots of choice.
21 de novembro de 2024
Resposta de Izabel London
Hi Janet,
Thank you for your lovely feedback. We are so pleased to hear you are happy with your products and our services.
We look forward to your future orders with us.
Kind regards,
Izabel Team.
Lovely colours
Lovely colours, very flattering dress. Bought it for birthday. Can’t wait to wear it.
21 de novembro de 2024
Resposta de Izabel London
Hi Sri,
Thank you for your lovely feedback. We are so pleased to hear you are happy with your products and our services.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel Team.
Resposta de Izabel London
Hey Enyo,
Thank you for taking the time to leave such a wonderful review. We are so glad to hear you’re loving your new pieces.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel Team.
Very happy with the purchases and the…
Very happy with the purchases and the service.
21 de novembro de 2024
Resposta de Izabel London
Hey Eve,
Thank you for taking the time to leave such a wonderful review. We are so glad to hear you’re loving your new pieces and our customer care team.
Your support means a lot to us, and we are grateful to have you as our valuable customer. We look forward to your future orders with us.
Kind regards,
Izabel Team.
Izabel London customer care
I emailed the customer care department of Izabel London on the 8th October received a response the same day. I explained in full my issue and found the member of staff who dealt with me to be extremely efficient. I received the item I had contacted them about this morning 11th October. So all in all a very speedy response and I am a very satisfied customer
8 de outubro de 2024
Avaliação não solicitada
Resposta de Izabel London
Hi Sarah,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer care team.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
I love Izabel London
I love Izabel London, Everyone is so helpful and friendly. I have had some really lovely clothes from here, now waiting for the Christmas lines to come in. I had problems changing my name on line after getting married, but with everyones help at Izabel it has all gone smoothly and is now done. What a lovely group of people to deal with so helpful and kind. A pleasure to do business with.
10 de outubro de 2024
Avaliação não solicitada
Resposta de Izabel London
Hi Gill,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand, clothing and customer care team.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Lovely dresses
Always great products and they fit my body shape perfectly. Generous sizing, so might have to start ordering smaller size in the future as I’ve lost a little weight. I have numerous dresses from Isabel, layer up fir winter or use as they are for warmer days.
23 de setembro de 2024
Resposta de Izabel London
Hi Helen,
Thank you for your lovely feedback. We are so glad to hear you are happy with our clothing selection and fit.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
A huge Thank You …
I want to say a huge thank you to the customer care team at Izabel London. They have been absolutely fantastic. They went way above and beyond to help me with a problem. I accidently returned a parcel to them instead of the original company I ordered from. Izabel team spent hours locating my item and returned it to myself free of charge. I was not an existing customer so they had no obligation to help. I would not hesitate to order from Izabel London in the future. Fantastic service.
4 de outubro de 2024
Avaliação não solicitada
Resposta de Izabel London
Hi Lesley,
Thank you for your lovely feedback. We are so glad to hear you are happy with our customer service team.
We look forward to your future orders with us.
Kind regards, Izabel Team
As always
As always , easy to order and delivered when specified, being an older customer I feel safe ordering from you
23 de setembro de 2024
Resposta de Izabel London
Hi Maureen,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand, clothing and fulfilment speed.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Beautiful dress
Beautiful dress, arrived quickly. No complaints at all. Thank you.
23 de setembro de 2024
Resposta de Izabel London
Hi Brenda,
Thank you for your lovely feedback. We are so glad to hear you are happy with our clothing and fulfilment speed.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
High quality clothing and 1st class service.
Just wanted to say this was the first time I have ordered from Izabel and I am over the moon with my purchase. I never know what the quality will be as have ordered from other sites and have been very disappointed by quality but not this time. The delivery was quick, the dress is absolutely fabulous and material beautiful very high end. I am so pleased with it. I decided to go up a size as I saw this dress in a local store in size 16 and it seemed small. So glad I did as it fits perfect. I am an older woman but still like to look feminine. This dress is just that. So thank you Izabel clothing for great quality clothing first class delivery and service. So much better than all the other online stores. I shall definitely be ordering again. Highly recommend
17 de setembro de 2024
Avaliação não solicitada
Resposta de Izabel London
Hi Trisha,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand, clothing and fulfilment speed.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
An unveiled secret
I can't believe i hadn't discovered Izabel London before. The dress is beautiful, and it fits amazingly. Makes you feel a million dollars! Fast delivery. Easy transaction.
23 de agosto de 2024
Resposta de Izabel London
Hi Lenny,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand, clothing and fulfilment speed.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Speed of delivery and ease as I needed…
Speed of delivery and ease as I needed to return just one item.
23 de agosto de 2024
Resposta de Izabel London
Hi Cheryl,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand, clothing and fulfilment speed.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Love izabel London
Love izabel London dresses
Easy to order, quick delivery, lovely dress.
22 de agosto de 2024
Resposta de Izabel London
Hi Hazel,
Thank you for your lovely feedback. We are so glad to hear you are happy with our brand and fulfilment speed.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Excellent quality products
Excellent quality products at reasonable prices.. First class service from purchase to delivery, with excellent communication throughout .
22 de agosto de 2024
Resposta de Izabel London
Hi Michael,
Thank you for your lovely feedback. We are so glad to hear you are happy with our clothing, delivery speed and our customer service.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team
Fantastic!
Fantastic selection made with beautiful materials and constructed to last. All at an unbeatable price.
22 de agosto de 2024
Resposta de Izabel London
Hi Alison,
Thank you for your lovely feedback. We are so glad to hear you are happy with our clothing.
Thank you for being an Izabel Shopper.
We look forward to your future orders with us.
Kind regards, Izabel Team.
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