I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Ver mais
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Veja o que dizem as avaliações
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Ver mais
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I have been shopping at Izabel London for a few years now. I have to share that the quality and design of their clothes are amazing. Their customer service is also excellent which makes the whole proc... Ver mais
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Jacket came damaged.I paid for second day delivery, came 3 days after being lost in tranzit. When sent it back for return I have asked they will regund my delivery as they did not do what they said th... Ver mais
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Detalhes da empresa
Escrito pela empresa
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Informações de contato
12-14 Chase Road, London, NW10 6EZ, London, Reino Unido
- info@izabel.com
- www.izabel.com
4,3
Excelente
797 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love Izabel clothes
I love Izabel clothes. There is a particular top that I have brought in all the colours multiple times. Today a new member of staff accidently put in an incorrect order. Guess what Izabel Complaints dealt with it in about one hour. Amazing company. I can only say WOW for customer service. Thank you Izabel
4 de agosto de 2021
Avaliação não solicitada
Beautiful
Clothes were beautiful and were true to size, a few were sale price which was brilliant. Really quick delivery and beaut packaging. Will definitely buy from again
5 de julho de 2021
Avaliação não solicitada
I am pleased with speedy returns and…
I am pleased with speedy returns and refunds. Clothes are really nice but run slightly small
21 de maio de 2021
Avaliação não solicitada
Good company, will buy again
Great experience.Prompt delivery of a lovely top which washes well. Great value and an unusual design.
11 de março de 2021
Avaliação não solicitada
Beautiful clothes
Ordered clothes from this website, very fast delivery, clothes were absolutely beautiful and true to size. I bought sale clothes but would recommend Izabel for value, size and quality. Will definitely be shopping here again.
30 de janeiro de 2021
Avaliação não solicitada
Reassuring Service
Thank you for reviewing and responding to my request for a late cancellation due to the pandemic & some surrounding issues. A nice gesture & reassuring service.
1 de outubro de 2020
Avaliação não solicitada
Fabulous company!
Beautiful clothes, lovely quality, fabulous service. Orders arrived in 3 days and everything beautiful. Had to return one item as too small. Was notified by email when they had received my returned parcel and refunded without any problem a few days later. Only found this company during lockdown and so pleased I did. Clothes have a uniqueness, just love them. Highly recommend Izabel.
16 de setembro de 2020
Avaliação não solicitada
Absolute fantastic service
Absolute fantastic service. The dress size I wanted wasn’t available online, so I emailed Izabel and asked if they were getting anymore stock in. Next thing they contacted me to say they located my size for me. One very happy customer, lovely to see that there is still a good company out there! Thank you
12 de agosto de 2020
Avaliação não solicitada
Brilliant customer service
I had an email advising that there was a 20% discount on all items and when I tried to enter the discount code it was not recognised.
I contacted customer services who advised me to purchase and let them know the order number they then refunded the 20% back into my account
wonderful customer service as I was kept informed all the way through
I really love Izabel clothes they are well made and being a size 16 I always find their clothes flattering
Thank you for being so helpful
14 de julho de 2020
Avaliação não solicitada
Flattering and perfect
Ordered a load of new bits from Izabel London. Every single item was brilliant which is so rare and fitted so well. They were all very flattering. My 4 year old even said "aw mummy, you look lovely"
12 de maio de 2020
Avaliação não solicitada
Lovely dresses that are good value
Lovely dresses that are good value for money.
4 de março de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Elizabeth, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Happy withvtops and cardigan izabel…
Happy withvtops and cardigan izabel clothes never disappoint
1 de março de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Carol, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Holiday dresses
Delighted with my new dresses purchased for an upcoming holiday. Dresses were true to size and great quality. Very quick delivery.
1 de março de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Claire, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
I bought 2 nice dresses from you online…
I bought 2 nice dresses from you online they looked beautiful with good quality and fitting well.
1 de março de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Valued Customer, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Delivery quick and the refund was…
Delivery quick and the refund was sorted out promptly
5 de fevereiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Lesley, Thank you for your lovely feedback. We are so pleased to hear you are happy with our delivery service and refund process. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Absolutely love Izabel .I have many…
Absolutely love Izabel .I have many different items of clothing from them all stunning ,and the sizing is perfect .Love it Thanks so much and keep doing what you do making great clothing xxx
5 de fevereiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Rachel, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Arrived on time really nice and good…
Arrived on time really nice and good quality clothing.
4 de fevereiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Nicola, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Very satisfied with my order the…
Very satisfied with my order the quality on the 4 dresses was very good and they fitted perfectly
4 de fevereiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Sylvia, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Very quick delivery and loved both…
Very quick delivery and loved both dresses
3 de fevereiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Mrs Drain, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Always fast delivery
Always fast delivery. Always great quality items at reasonable prices.
2 de fevereiro de 2020
Avaliação não solicitada
Resposta de Izabel London
Dear Sandra, Thank you for your lovely feedback. So glad to hear you are happy with our services and our price ranges. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
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