It wasn't "great" - I ordered online & what I ordered arrived! And now I'm being asked to rate my experience - when I buy milk from the local shop they just say "good morning"!
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Veja o que dizem as avaliações
Great customer service. Not just an internet order but a bit of care with the sale process through to despatch. Suzanne was very helpful. Highly recommended
A empresa respondeu
Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... Ver mais
A empresa respondeu
Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre J.C. Campbell Electrics
Escrito pela empresa
About us
For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.
J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.
We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.
JC Campbell Electrics
Escrito pela empresa
- We're committed to our customers
- With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.
Free Delivery to UK & ROI* over £50
Free Delivery to UK & ROI* over £50
We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50
Informações de contato
84 Brackaville Road, Coalisland, BT71 4NJ, Tyrone, Reino Unido
- +44 28 87740519
- www.jccampbellelectrics.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placed an order for a fan during a…
Placed an order for a fan during a heatwave that was in stock on the website, waited a week and there was no dispatch email. When I asked them they said there was a ‘problem with the stock’ and that it would be dispatched the next week.
I waited another week and still nothing I emailed them again and was told it would be 2 more weeks…
25 de maio de 2026
Avaliação não solicitada
Resposta da J.C. Campbell Electrics
Hi Nic
With reference to your 1-star review of J C Campbell Electrics regarding your order placed on 25/05/2026, we would like to clarify the circumstances surrounding the delay.
As outlined in our email of 29/05/2026, we provided a detailed explanation of the reasons for the delay in dispatching your order. Since that time, we have been experiencing ongoing supply issues with our supplier, which have unfortunately impacted stock availability. We have now been advised that the outstanding stock is due to arrive by Friday of this week.
We would also point out that every enquiry you have made regarding your order has been responded to promptly, and you have been kept fully informed of the situation throughout. At no stage have we ignored your requests for information or failed to provide updates.
While we acknowledge that the delay is frustrating, it is important to note that this situation has arisen due to circumstances entirely outside of our control and does not reflect the standard of service that J C Campbell Electrics strives to provide. We have been transparent throughout and have taken all reasonable steps to keep you informed while awaiting stock from our supplier.
We trust this provides clarity regarding the delay and the actions we have taken to assist you.
Best regards
The Team at
J C Campbell Electrics
Great
Website is easy to navigate, item was at a reasonable discount price, it was handled with care and delivered on time.
13 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Alan
Thank you for your kind review.
We're delighted to hear that you found our website easy to navigate and that you were pleased with both the price and the service you received. It's great to know your order arrived on time and was handled with the care we aim to provide for every shipment.
We truly appreciate your feedback and your custom. Thank you for choosing J C Campbell Electrics, and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Shirin
Thank you for your 5 Star review of J C Campbell Electrics.Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
In the nick of time.
Eventually the company deserved a five star rating. We were messed around a bit ( two weeks worth) but eventualy we spoke to a chap, not sure of his name, and he sorted it straight away.
11 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Susan
Thank you for the 5 Star review of J C Campbell Electrics. I have passed your comments on to my colleague who sorted you out and apologise for mix up regarding the delivery of your iron.
Best regards
The Team at
J C Campbell Electrics
Samsung Oven
The payment and dispatch was straight forward. The company used a excellent delivery service.
29 de abril de 2026
Resposta da J.C. Campbell Electrics
Hi Yvonne
Thank you for your review.
We're pleased to hear that you found the payment and dispatch process straightforward and that you were happy with the delivery service. We work closely with our delivery partners to ensure orders arrive safely and on time, so it's great to know this contributed to a positive experience.
We appreciate your feedback and thank you for choosing J C Campbell Electrics. We look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Cheapest price in the UK & swift delivery
Excellent value for money. Brought a Dyson AM07 cooler 75 £ off all UK retailers including Amazon.
Shipping and delivery tracking came on line on 3rd day.
Received it on 5th day.
I don't know how they sell the products so competitively and swiftly.
Impressive work folks. Excellent.
14 de maio de 2026
Avaliação não solicitada
Resposta da J.C. Campbell Electrics
Hi Tariq
Thank you for your fantastic review.
We're delighted to hear that you were pleased with the value of your Dyson AM07 and that our pricing, delivery, and tracking updates met your expectations. We work hard to offer competitive prices alongside a reliable service, so it's especially rewarding to receive feedback like yours.
It's great to know your order arrived promptly and that the whole experience left a positive impression.
Thank you for choosing J C Campbell Electrics. We truly appreciate your support and hope to serve you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Chinenye
Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
Ordered online and delivered without…
Ordered online and delivered without any dramas,many thanks.
14 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Robert
Thank you for your 5 star review of J C Campbell Electrics. Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
Excellent service
The product was exactly as described, delivered on time and adequately but not excessively packaged. All at a better price than some competitors. An excellent service, what could be better.
14 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Idris
Thank you for your fantastic review.
We're delighted to hear that your product arrived exactly as described, on time, and at a competitive price. We also appreciate your comments about our packaging – we aim to ensure products are well protected while avoiding unnecessary waste wherever possible.
It's wonderful to know that you found our service excellent. Feedback like yours means a great deal to our team and motivates us to continue providing the high standards our customers expect.
Thank you for choosing J C Campbell Electrics, and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
DYSON AMIMAL V10
Bought Dyson V10 Animal vaccum cleaner following recommendation from WHICH Magazine. I was not disappointed. The price was the keenest and delivery on time. They also sent me raw plugs and screws which I, in error, thought were not in the packaging. Excellent value and service. Thank you JC Campbell team.
12 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you're pleased with your Dyson V10 Animal and that our price and delivery service met your expectations. We're also glad we were able to quickly resolve the issue regarding the wall-mount fixings, even though they were later found in the packaging.
Providing great value and excellent customer service is very important to us, so it's fantastic to receive such positive feedback.
Thank you again for choosing J C Campbell Electrics. We hope you enjoy using your new vacuum cleaner and look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
I recently bought a product from J C…
I recently bought a product from J C Campbell Electrics and I’m really happy with both the item and their service. They were kind, helpful, and made the whole process easy. A great company to deal with.
27 de abril de 2026
Resposta da J.C. Campbell Electrics
Hi Wal
Thank you for your wonderful review. We’re delighted to hear that you’re happy with both your purchase and the service you received.
Providing helpful, friendly service and making the buying process as straightforward as possible is always our goal, so it’s great to know we met your expectations.
We really appreciate your support and look forward to assisting you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Thank you for your feedback! We’re pleased to hear your order arrived in good time and was exactly as described.
Thanks,
The team at JC Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Vivien,
Thank you for your review! We’re delighted to hear your oven was delivered on time and that you’re so pleased with it. We really appreciate your support and hope you enjoy using it for many years to come!
The team at JC Campbell Electrics
Wish all were so good
The price was right and that was the model we wanted.l was delighted with the customer service and the delivery was first class.would shop again with them.
7 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Charles,
Thank you for your wonderful feedback! We’re so pleased you found the right model at the right price and that you were delighted with both our customer service and first-class delivery. We truly appreciate your support and look forward to welcoming you back again in the future!
The team at JC Campbell Electrics
I ordered a new Dyson from J.C
I ordered a new Dyson from J.C. Campbell on a bank holiday weekend as my old one gave up.
The price was great and it was easy to order, no issues there. With the standard delivery time I wasn’t expecting it until the following weekend, but was nicely surprised when it turned up on the Thursday. Such a great delivery service.
5 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Damian,
Thank you for such a lovely review! We’re delighted to hear that ordering was easy, the price was great, and that your new Dyson arrived much sooner than expected. We really appreciate your kind words about our delivery service and hope you enjoy your new purchase!
The Team at JC Campbell Electrics
Good service and sorted out an initial…
Good service and sorted out an initial issue in a timely manner. Good price paid for our integrated fridge.
6 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Phil & Jan,
Thank you for your 5 star review! We’re pleased we could resolve the initial issue quickly and that you were happy with both the service and the price of your integrated fridge.
The team at JC Campbell Electrics
Very easy to order the product which…
Very easy to order the product which arrived quickly. Pleased all round.
5 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Christina,
Thank you for your wonderful feedback! We’re so pleased to hear the ordering process was easy and that your product arrived quickly. Many thanks,
The team at JC Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi David,
Thank you for your review! We’re delighted to hear you were happy with the prompt delivery and the appliance. We truly appreciate your support and hope to serve you again soon!
The team at JC Campbell Electrics
Great communication prompt delivery
5 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Jay,
Thank you for your feedback! We’re pleased to hear you were happy with the communication and prompt delivery. Your support is greatly appreciated, and we look forward to serving you again!
The Team at JC Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi there,
Thank you for your kind feedback! We’re glad you were happy with the value, fast delivery, and communication. We really appreciate your support and hope to serve you again soon!
The Team at J.C. Campbell Electrics
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