It wasn't "great" - I ordered online & what I ordered arrived! And now I'm being asked to rate my experience - when I buy milk from the local shop they just say "good morning"!
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Great customer service. Not just an internet order but a bit of care with the sale process through to despatch. Suzanne was very helpful. Highly recommended
A empresa respondeu
Searched around for the best prices for Miele Blizzard and came across J C Campbell. I had to call to confirm a couple of details re the Miele Blizzard I was purchasing. The staff were incredibly fr... Ver mais
A empresa respondeu
Ordered a fridge freezer on JC Campbells website on Friday.I received a e- mail on the same day stating the freezer wasn’t in stock & they would order it in for me. I then received a telephone call t... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre J.C. Campbell Electrics
Escrito pela empresa
About us
For over 45 years, J.C. Campbell Electrics has been established as one of Northern Ireland's leading independent electrical retailers. We have many happy customers who return to us, and it's easy to see why.
J.C. Campbell Electrics offers high quality domestic electrical appliances to suit every household at extremely competitive prices. We can offer everything from that much needed Washing Machine, Tumble Dryer or Fridge Freezer to the must have in Smart TVs, or Sound Systems. We provide our customers with first class products, excellent delivery and after sales service, all at unbeatable prices.
We are a family run business and value all our customers, whether they are shopping in store or online. Check out the reviews for yourself, or give us a call on +442887740519 and we will be happy to answer any of your questions.
JC Campbell Electrics
Escrito pela empresa
- We're committed to our customers
- With over 45 years in business, we have a long standing commitment to our customers, providing excellent levels of customer service.
Free Delivery to UK & ROI* over £50
Free Delivery to UK & ROI* over £50
We offer free delivery to most addresses in UK and Republic of Ireland on orders over £50
Informações de contato
84 Brackaville Road, Coalisland, BT71 4NJ, Tyrone, Reino Unido
- +44 28 87740519
- www.jccampbellelectrics.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dyson V12 Easy to order staff great in plus really good price
Easy to order staff great o
18 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Tony
Thank you for your kind review! We're delighted to hear you found the ordering process easy and that our staff provided great service. We really appreciate your feedback and look forward to welcoming you back again soon.
Best regards
The Team at
J C Campbell Electrics
Good price and quick delivery
Good price and quick delivery, great customer service. Would definitely use again.
9 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Claire
Thank you for your fantastic review! We're delighted to hear you were happy with our prices, the speedy delivery, and the customer service you received. Your recommendation means a great deal to us, and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Emma,
Thank you for taking the time to leave your review.
We're very sorry to hear that your experience did not meet your expectations. Please be assured that this is not reflective of the standard of service we strive to provide.
After receiving your order, we contacted you by email to explain that our supplier had mistakenly delivered the wrong appliances to us. As these were not the items our customers had ordered, we had no option but to reject the delivery and wait for the correct stock to arrive.
Unfortunately, resolving this issue took longer than anticipated, which resulted in an unavoidable delay to your order. As soon as the correct appliances were received, all outstanding orders were dispatched without further delay.
We sincerely apologise for the inconvenience and disappointment this caused. We're particularly sorry that your first experience with J C Campbell Electrics was not the positive one we aim to provide, and we hope we'll have the opportunity to restore your confidence in us in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Paul
Thank you for your wonderful review! We're delighted to hear everything went smoothly, your order arrived quickly, and that you're happy with your purchase. We really appreciate your feedback and look forward to serving you again.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Joe
Thank you for your fantastic review! We're delighted to hear that you were pleased with both our customer service and our prices. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Very good should have more ss now sold…
Very good should have more ss now sold out of fan i wsnt
8 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Simon
Thank you for your 5 Star review of J C Campbell Electrics. Your feedback is very much appreciated.
Best regards
The Team at
J C Campbell Electrics
Great choice and service
Great choice and service, there was a delay outside of their control but Campbells kept us fully informed as to what was going off, so customer relations above and beyond
12 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Phillip
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you were pleased with both your purchase and the service you received. While the delay was unfortunately outside our control, we're glad our team kept you informed throughout the process. Providing clear communication and excellent customer service is something we pride ourselves on.
We really appreciate your kind words and hope you enjoy your new purchase!
Best regards
The Team at
J C Campbell Electrics
Great service
Great communication and prompt updates. I would definitely buy from them again.
26 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Rachael
Thank you for your kind review.
We are delighted to hear that you were happy with our communication and the updates provided throughout your order. Customer satisfaction is very important to us, and it's great to know that our efforts were appreciated.
Thank you for choosing J C Campbell Electrics. We truly value your custom and look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Not sure if the company is ran by…
Not sure if the company is ran by delboy trotter or micky mouse.. was convinced the trust factor rating was fake
12 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Michael,
Thank you for your review of J C Campbell Electrics.
We would like to clarify that we experienced an unexpected delay in receiving stock of the Shark TF200SUK from our supplier. Unfortunately, this affected a number of customer orders, including yours.
As soon as we became aware of the issue, we contacted all affected customers by email to explain the reason for the delay. We then continued to provide regular updates until the stock arrived.
Once the appliances were received into our warehouse, all outstanding orders, including your own, were dispatched on the same day.
While this situation was outside of our control, we understand the inconvenience it caused and sincerely apologise for the delay. Please be assured that this is not representative of our usual standard of service.
We appreciate your patience and hope that you are pleased with your purchase.
Kind regards,
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi June
Thank you for your wonderful review.
We are delighted to hear that you received first-class service from order through to delivery. Providing a smooth and efficient experience for our customers is always our goal, so it's great to know that we met your expectations.
Best regards
The Team at
J C Campbell Electrics
Good choice of products
Good choice of products. Good value. Easy ordering and very prompt delivery.
3 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Helen
Thank you for your wonderful review.
We're delighted to hear that you were pleased with our range of products, competitive pricing, and straightforward ordering process. It's also great to know that your order was delivered promptly.
We truly appreciate your feedback and your custom. Thank you for choosing us, and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Good communication very helpful and…
Good communication very helpful and fast delivery
2 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Debby
Thank you for your kind review.
We're delighted to hear that you found our communication helpful and that your order was delivered quickly. Providing excellent customer service and keeping our customers informed throughout their purchase journey is something we take great pride in.
We appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Great service but express delivery failed
Service from the company itself was great. However, I paid for express delivery but unfortunately my parcel wasn't delivered the next working day. If you are paying for express delivery it should be guaranteed not left in the hands of the carrier. Suggest using a more reliable carrier so the customer gets what they paid for. Great service though and very competitive prices.
1 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Sandra
Thank you for taking the time to leave your feedback.
We're delighted to hear that you were pleased with our service, pricing, and overall experience. However, we're sorry that your express delivery did not arrive on the next working day as expected.
We understand your frustration and appreciate your comments regarding the delivery service. While we work closely with our carriers to provide the fastest and most reliable service possible, we recognise that delays can occasionally occur and we appreciate your feedback on how we can improve the customer experience.
Thank you again for your kind words about our team and competitive pricing. We value your business and hope to have the opportunity to serve you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Lynsey
Thank you for your review.
We're pleased to hear that you were happy with our pricing and that your order was dispatched quickly. We appreciate your feedback and are delighted that we could provide a positive shopping experience.
Thank you for choosing us, and we look forward to serving you again in the future.
The Team at
J C Campbell Electrics
Goods arrived on designated day when I…
Goods arrived on designated day when I had to contact the company they were very helpful indeed.
1 de junho de 2026
Resposta da J.C. Campbell Electrics
Hi Jenny
Thank you for taking the time to leave us a review.
We're delighted to hear that your goods arrived on the scheduled day and that you found our team helpful when you contacted us.
We appreciate your feedback and thank you for choosing us. We hope to assist you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Lily
Thank you for your 5 Star review of J C Campbell Electrics. We are happy to hear that your order was delivered in good time and that you found the product that you wanted at a good price. We look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
Resposta da J.C. Campbell Electrics
Hi Jacques
Thank you for your 5 Star review of J C Campbell Electrics. We are delighted to hear that you found our communications good, that your order was delivered in good time and that you were able to find the product that you wanted at a good price.
Best regards
The Team at
J C Campbell Electrics
Poor Parcel Force Delivery Service
Good service from J.C.Campbell the only reason for 4* is I paid for Express 24 Delivery on a Wednesday and unfortunately the item did not arrive until the following Monday. It should been at the latest Friday after I had spoken to someone at the company.
28 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Phillip
Thank you for your 4 Star review of J C Campbell Electrics. We are sorry to hear that despite paying to have your order delivered via Parcelforce 24 hour service and it being dispatched that way on a Thursday, it did not arrive with you until the Monday. Please be advised that this is not the standard of service we expect from Parcelforce. Our sincerest apologies for any inconvenience caused.
Best regards
The Team at
J C Campbell Electrics
Placed an order for a fan during a…
Placed an order for a fan during a heatwave that was in stock on the website, waited a week and there was no dispatch email. When I asked them they said there was a ‘problem with the stock’ and that it would be dispatched the next week.
I waited another week and still nothing I emailed them again and was told it would be 2 more weeks…
25 de maio de 2026
Avaliação não solicitada
Resposta da J.C. Campbell Electrics
Hi Nic
With reference to your 1-star review of J C Campbell Electrics regarding your order placed on 25/05/2026, we would like to clarify the circumstances surrounding the delay.
As outlined in our email of 29/05/2026, we provided a detailed explanation of the reasons for the delay in dispatching your order. Since that time, we have been experiencing ongoing supply issues with our supplier, which have unfortunately impacted stock availability. We have now been advised that the outstanding stock is due to arrive by Friday of this week.
We would also point out that every enquiry you have made regarding your order has been responded to promptly, and you have been kept fully informed of the situation throughout. At no stage have we ignored your requests for information or failed to provide updates.
While we acknowledge that the delay is frustrating, it is important to note that this situation has arisen due to circumstances entirely outside of our control and does not reflect the standard of service that J C Campbell Electrics strives to provide. We have been transparent throughout and have taken all reasonable steps to keep you informed while awaiting stock from our supplier.
We trust this provides clarity regarding the delay and the actions we have taken to assist you.
Best regards
The Team at
J C Campbell Electrics
Great
Website is easy to navigate, item was at a reasonable discount price, it was handled with care and delivered on time.
13 de maio de 2026
Resposta da J.C. Campbell Electrics
Hi Alan
Thank you for your kind review.
We're delighted to hear that you found our website easy to navigate and that you were pleased with both the price and the service you received. It's great to know your order arrived on time and was handled with the care we aim to provide for every shipment.
We truly appreciate your feedback and your custom. Thank you for choosing J C Campbell Electrics, and we look forward to serving you again in the future.
Best regards
The Team at
J C Campbell Electrics
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