The quality of the bike fell short of expectations, considering it was advertised as having been through extensive checks in the Approved category. Credit due for replacing the clutch (once my local d... Ver mais
Localização
Trocar localizaçãoWellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB
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Veja o que dizem as avaliações
Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... Ver mais
A empresa respondeu
Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... Ver mais
A empresa respondeu
I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, Reino Unido
- 01224 335 577
4,2
Muito Bom
164 avaliações
Pede aos clientes que avaliem
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Polite and very helpful
Polite and very helpful. Did exactly what they said they would when would.
29 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Alan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Helpful and friendly staff
14 de maio de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Carol,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Lesley,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Motor Trade Customer Support - Excellence
As usual... JCMG staff are professional, courteous and competent. It is a customer support environment that is always exceptional, if a little busy sometimes.
12 de abril de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Speedy service
Booked appointment for recall on motorbike, bike was in and work done in less than 2 hours.
11 de abril de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Graeme,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great service from all involved during…
Great service from all involved during my bikes recent major service.
8 de abril de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning David,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Patricia,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Bike 18K service
Dropped off bike for 18K service, collected courtesy bike, got phone call when job was completed, then went back for collection, easy, straightforward, job done, very friendly staff
8 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Darren,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
BMW Aberdeen - Service and MOT
I would recommend BMW as it's a company I have loved being a customer for and have enjoyed the 4 years I have owned my BMW. The cars are all made to an extremely high quality and I like that there is a set service plan in place so that your vehicle receives the best maintenance possible. I like that on visiting the showroom, you as the customer are always put first and there is aways a great selection of cars and motorbikes on show. My BMW is extremely comfy as well and is a car i would recommend to all family and friends, which is something I have already done.
I was impressed as they were able to take my car the night before, and collect, close to closing time without any hassle at all. I was very satisfied with the mechanic who contacted me, explained advisories and was not pushy at all to have them fixed.
It was extremely easy to do business with them as they made contact with me advising that I needed my car serviced and what work was needing done given the age and mileage of my vehicle then providing a quote there and then so I knew what to expect on collection of my vehicle. I liked that at no point did I feel pushed to make any decision and it was all my own choice on what I wanted done to my vehicle whilst maintaining my full BMW service history. I will absolutely be doing business again with BMW Aberdeen.
29 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning James,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Nice pleasant girl called and arrange everything
Nice pleasant girl called and arranged the service. She organised my car getting picked up from my house and returned. Was txt and got details as service was entered the garage and when finished. Car was washed and cleaned and delivered back home. First class service 👍
29 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Mike,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
R1300 Black
The whole bike buying experience was pretty good, I mainly dealt with Jim but also on occasion, Simon. Both are professional and courteous. The bike was delayed but given the time of the year that wasn’t really a problem, both Jim and Simon were open and honest around the delay, as I said though it wasn’t an issue despite the anticipation of a new bike! My ‘old’ bike was picked up from my home and my new one dropped off, as I wanted to have it ceramic coated before using, not having road grime to remove first was great, so I appreciated this service. I didn’t get all of the accessories I’d expected with the bike and the ones I did get were faulty, a manufacturer issue and not a dealer issue but nonetheless I’ve been kept up to date by both Jim and Simon and hope that BMW resolve the issues before it becomes really inconvenient.
1 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Neil,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Excellent Service
Great service from start to finish, kept well informed throughout and a courtesy vehicle provided. Yes it may cost slightly more but knowing car is fixed with genuine BMW parts is satisfying.
29 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Gavin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Above and beyond
Always super helpful and go the extra mile. I dropped my car off and had planned to walk to work but it was tipping it down with rain. I was going to call a taxi. They organised for a driver to take me to my office. I am so grateful.
21 de fevereiro de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Sharon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Happy with booking process and also…
Happy with booking process and also service at John Clarks but what they charge could be reduced, can get the same service from else where for almost half the price charged at dealership.
18 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Hi Mr Robertson,
Thank you for taking the time to provide us with your feedback. - we are always looking for ways to improve our services so I will be happy to pass on your review to the team at BMW Motorrad Aberdeen.
Kind regards,
Kate
John Clark Motor Group
Service Review
After 3 prompts on feedback I have decided to write the review. Booked in for a sit and wait service appointment which stated 90 minutes. Service took 3+ hours. Provided feedback directly to branch.
13 de março de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Dear Mr McIntosh,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Communication was good,pick up and drop…
Communication was good,pick up and drop off was speedy
13 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Paul,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very helpful.
27 de março de 2024
Resposta da John Clark Motor Group - BMW Motorrad Aberdeen
Good Morning Dennis,
Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Motorrad Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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