Staff professional and helpful. Service and timing belt completed on time and communication good. `I felt they lacked some knowledge around the VW California - after being notified that a roof fault... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoGlasgow Road 107, Clarkie's Campers, EH12 8LH Edinburgh, Scotland, GB
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Veja o que dizem as avaliações
Chip shortages and Ukraine conflict led to an extended delivery time … VW themselves were terrible at providing updates but John Clark kept us informed and remained friendly but professional. Deliver... Ver mais
A empresa respondeu
Great all round experience
Excellent service from Michael Deane was very polite and friendly organised the vehicle to come 170 miles to Cleveland will definitely recommend them to anyone Andy
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
At Clarkie's Campers in Aberdeen and Edinburgh, our VW California vans offer excellent comfort & space. Book your camper holiday with us, and we'll have everything ready when you come to collect it. We'll chat through the stuff you need to know and answer any questions. Then you're off – let the good times roll! Our Edinburgh rental office is based around 25 minutes from Edinburgh Airport. We also offer a free collect and drop off service to and from the Airport.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Glasgow Road 107, Clarkie's Campers, EH12 8LH, Edinburgh, Scotland, Reino Unido
- 0131 473 9300
3,9
Muito Bom
6 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Staff professional and helpful.
Staff professional and helpful.
Service and timing belt completed on time and communication good.
`I felt they lacked some knowledge around the VW California - after being notified that a roof fault was at least £1600 to repair, which `I am currently considering, they were unable to turn off the warning alarms - which I` resolved with a 5 minute internet search after returning home.Also a squeaking drivers door due to a lack of grease was not resolved during a major service and I had to stop at Halfords to buy grease on the way home!
27 de abril de 2023
Resposta da John Clark Motor Group - Clarkies Campers Edinburgh
Good Morning,
Thank you for taking the time to leave us a review.
I'm sorry to hear of your recent experience. Could I please ask you to email me with the details of which site you visited and your contact details. I will then pass this onto the relevant management team to review. My email address is: linsey.mackie@john-clark.co.uk
Many Thanks,
Linsey
Delayed Delivery Handled Well
Chip shortages and Ukraine conflict led to an extended delivery time … VW themselves were terrible at providing updates but John Clark kept us informed and remained friendly but professional. Delivery and handover were excellent.
23 de janeiro de 2023
Resposta da John Clark Motor Group - Clarkies Campers Edinburgh
Good Afternoon Chris,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great service
Excellent service from Michael Deane was very polite and friendly organised the vehicle to come 170 miles to Cleveland will definitely recommend them to anyone Andy
9 de setembro de 2022
Avaliação não solicitada
Absolute awful service
Absolute awful service, put deposits down in 2019 for 2 vehicles, was told they were ordered but delayed due to covid which I fully understood, only then to be told the vehicles had never been ordered. 3 years down the line still no vehicles, avoid at all costs
30 de abril de 2022
Avaliação não solicitada
Resposta da John Clark Motor Group - Clarkies Campers Edinburgh
Good afternoon,
Thank you for your Review and feedback which is important to our business. If I could as you to email me directly with the name of the dealership I will ensure this is passed to their Head of Business and Franchise Director. My email is: julie.jamieson@john-clark.co.uk.
Kind regards.
Julie
Good service and attention to detail
Good service and attention to detail. Volvo car as expected is amazing.
21 de janeiro de 2021
Resposta da John Clark Motor Group - Clarkies Campers Edinburgh
Dear Andrew, Thanks for posting a 5 star review, we appreciate your feedback. Kind Regards, Tom
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