Purchased a Range Rover Sport from Sinclair in Swansea. Can’t say enough really. Excellent customer service. Great sales support from Che. Nothing too much trouble. Good communication through the proc... Ver mais
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Veja o que dizem as avaliações
The show room is very friendly and inviting, the appointed sales person Chey fully understood our needs and was excellent attention to detail - no rushing of our decisions enabling us time to get t... Ver mais
Staff were very welcoming upon arrival offering beverages and a place to sit. I dealt with Paul who was very knowledgeable and personable. Paul ensured that I had the best experience and ensure that I... Ver mais
Purchased a BYD Dolphin today at a good price. Dealt with Elliott and Martin and both were very helpful and efficient in their advice. All staff were very supportive and professional with no pressur... Ver mais
Detalhes da empresa
Sobre Sinclair Group
Escrito pela empresa
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informações de contato
Reino Unido
- www.sinclairgroup.co.uk
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff were excellent
Staff were excellent. Friendly and professional. The company is very focused on customer satisfaction. The reception staff are friendly and welcoming with a quick offer of refreshments. The sales staff are courteous and knowledgeable as are the service team.
Excellent experience from start to finish
Excellent experience from start to finish
We recently purchased two vehicles through Sinclair Land Rover Cardiff, and the entire experience was seamless from beginning to end.
Ben Griffiths was outstanding throughout the process, professional, knowledgeable, and genuinely helpful without ever being pushy. Communication was clear at every stage, everything was handled efficiently, and the vehicles arrived quickly, exactly as promised.
Buying two cars could easily have been complicated, but Ben made it feel straightforward and stress‑free. A first‑class service and a great team, I wouldn’t hesitate to recommend Sinclair Land Rover Cardiff to anyone.
Very efficient and responsive
Very efficient and responsive. Did exactly what they said they would do. Easy transaction.
Amazing service from Josh
Amazing service from Josh, he couldn't do enough for me. My new car is so lovely. Premium service from start to finish.
Purchased a BYD Dolphin today at a good…
Purchased a BYD Dolphin today at a good price. Dealt with Elliott and Martin and both were very helpful and efficient in their advice. All staff were very supportive and professional with no pressure at all. Recommended.
Always excellent service.
My beloved Mercedes Slk is always looked after superbly by Sinclair mercedes, superb service from Alan Walters and the service technicians, great communication, ready on time, reasonable costs, nice loan cars, will always use this superb Mercedes dealer.
Really pleased
My second time for purchasing a Mercedes from Sinclair Swansea. Tim who helped me the first time also helped me with my options this time around and I’m really happy with my purchase.
It was an absolute pleasure dealing…
It was an absolute pleasure dealing with Kelly Zervas. She’s a credit to the company, and embodies everything that the company strives to achieve. Great service, great communication, excellent result. Thank you.
Great sales process and communication…
Great sales process and communication with Nav
Spencer was very helpful and patient.
Spencer was very helpful when we visited the showroom and he informed us about a number of vehicles which were suited to our needs so that we could make up our minds which we felt was the best fit.
Great experience all round
Adam made the experience very easy and smooth. He was very helpful & knowledgeable regarding the relevant information. Very happy with how everything went purchasing my new car.
Thanks
As usual a fantastic service from land…
As usual a fantastic service from land rover swansea.
Lewis and the team outdone my expectations and knocked it out of the park.
Just one more step to make a experience an outstanding one.
Kerry Hill - RR Evoque
The show room is very friendly and inviting, the appointed sales person Chey fully understood our needs and was excellent attention to detail - no rushing of our decisions enabling us time to get the right car for us.
Front of house staff are attentive and ensure that you are looked after with an excellent cup of tea also.
Collection of our vehicle was a full customer experience making sure we felt special.
Chey was brilliant - 10/10 on looking after us.
Amazing service
Staff were very welcoming upon arrival offering beverages and a place to sit. I dealt with Paul who was very knowledgeable and personable. Paul ensured that I had the best experience and ensure that I understood every part of the contact and ensure I had a good test drive of the car. Paul and the team were very accommodating and friendly. Paul made my car collection day very special and was lovely throughout my time at dealership. Thank you so much to Paul and the rest of the team for their amazing customer service :D
Always helpful
Always helpful, friendly and efficient. Love that they wash my car.

Resposta de Sinclair Group
Fantastic selection of cars and…
Fantastic selection of cars and excellent sales representatives.
Purchase of VW Polo…
Phil who helped me with the purchase was really good. Made courtesy calls and made sure I had opportunity to ask questions. Explained extras such as service packages clearly but wasn't overly pushy. I felt the price was fair and the price for my car as part exchange was also fair. My new car was in great condition when I picked it up.
Great service many thanks to Simon in…
Great service many thanks to Simon in Mercedes Benz
Stuck computer message wasn't fixed on…
Stuck computer message wasn't fixed on Service. Cost me an extra visit and large bill to clear it!
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