John Clark Motor Group - John Clark Volkswagen Aberdeen Avaliações 

936
•
O TrustScore é 5 de um total de 5

4,8

Craigshaw Crescent, West Tullos, AB12 3AW Aberdeen, Scotland, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Steve Geddes made it a good experience, he was very knowledgeable. And other staff spoke to me while i was waiting, even being offered tea\coffee after our trip from Inverness to Aberdeen. But as you... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent customer service again Never fails, always go to the same Sales person Gary as we have done for many years 110% recommend

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was given a warm and friendly welcome in the dealership, I was asked about what model of car I would be interested in…given permission to look and inspect the vehicle in my own time. Once I had deci... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

On going to view a car I had seen online, I had phoned the garage prior to my visit and advised a time that I would attend. On arrival, I had to wait well over an hour before I was able to take the... Ver mais


Detalhes da empresa

  1. Concessionária
  2. também em
  3. Concessionária de motocicletas
  4. Mecânica de Carros
  5. Oficina de Inspeção Veicular
  6. Revendedora de carros usados
  7. Serviço de Motorista

Escrito pela empresa

As your approved dealership for Volkswagen in the Aberdeen area, we provide brand new and used models from our fully stocked showroom at John Clark Volkswagen. Whether you’re a private customer or business driver, you can find the perfect Volkswagen from us, and our excellent value servicing and finance options make every car that bit more affordable. Visit us to choose any brand new car from the full VW range, or to browse through our current selection of approved used vehicles. All of the models in stock at our dealership are available to test drive, and we provide regular offers and deals for every Volkswagen product that we supply. John Clark is also your local provider of Motability Scheme cars, giving disabled motorists more convenience and choice.

John Clark Motor Group

Escrito pela empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Informações de contato

  • Craigshaw Crescent, West Tullos, AB12 3AW, Aberdeen, Scotland, Reino Unido

  • 01224 384000

4,8

Excelente

O TrustScore é 5 de um total de 5

936 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(936)

1.837 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service.

After 4 years with my first Volkswagen I had no intention of looking elsewhere, and the care and expertise I dealt with 4 years ago were the same today. Nearing the end of my PCP agreement I went to Specialist Cars to see what my options were, and the process to now having my new car as soon as a week later was clear, quick and accommodating. Thank you all 😀

10 de outubro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Avaliado com 5 de um total de 5 estrelas

When buying car from VW Aberdeen it…

When buying car from VW Aberdeen it was very excellent experience that I received compared from buying from BMW Aberdeen

12 de outubro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, William.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 4 de um total de 5 estrelas

Requested work not completed

My car was booked in online for its yearly service, I noted that I wanted DSG oil change/service, 2 front tyres and new front wipers. the service was complete on the day however the wipers were not changed, DSG service not completed and no new tyres even after they picked up on them in their health check. When I phoned them they said they never knew about the DSG service request, they said it was too late to fit the tyres that day and they would fit new wipers which they never did.

29 de setembro de 2025
Avaliação não solicitada
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good afternoon Robert,

Thank you for taking the time to leave us a review. We're sorry to hear that work you had requested was not carried out. Our Service Manager has tried to give you a call yesterday to discuss and will try again today.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Purchasing my new Poli

Purchasing my new Polo was made very easy with the help of Stephen Morrison. From walking in to the showroom to driving away in my car was a very stress free experience.

28 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Karen.

Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Everything was good the salesman kosta…

Everything was good the salesman kosta was really good explaining everything

2 de outubro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Robert.

Many thanks for your review and feedback, which I will ensure is passed on to Kosta and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. Olaf was brilliant. Highly responsive. Superior knowledge of the vehicles. Fast and efficient service. Can’t rate highly enough!

26 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Olaf and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Excellent service

All The team at John Clark was kind and courteous
From the telephone team to the lady in new cars showroom they came to assist me and made me feel comfortable
Gary met me on my first visit and put me at ease on my request for a certain used car and through his dedication I have a car that was explained to me and all the internet forms that had to be completed.
Adam assisted Gary to get the car ready for me to pick up.
I then went and left my garage remote door controller in my old , which Gary brought to my house to save me the journey into Aberdeen.
Again thanks to the John Clark team and definitely 5 stars to Gary and Adam.

2 de outubro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, James.

Many thanks for your review and feedback, which I will ensure is passed on to Gary, Adam, and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Great experience all round

Great experience buying a car from a John Clark, Adam the sales rep was fantastic throughout. Very helpful and informative.
Car fully explained, with video before arranging test drive. When arriving to test drive, the car was fully explained to me before setting off.
Had noticed a few unmentioned scratches (larger and deeper than the usual wear and tear) these were putting me off the specific car due to the fear of rust etc. They arranged for the car to be polished and it came back a few days later looking great.
On the day of pick up it was super simple and straight forward even with the part exchange.
Would highly recommend.
Fingers crossed I won’t need to be back anytime soon, but when I do I certainly would go back here.

2 de outubro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Haley.

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

New Car

Recently bought a car from Volkswagen Aberdeen. From start to finish Callum our salesman was 100% perfect and helped in every way possible.

29 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Callum and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Staff were friendly and attentive

Staff were friendly and attentive. In my mind we got a good deal and are pleased with our car.

25 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Satisfied customer.

My salesman Gary Brown is very helpful and realised what I wanted from my new vehicle. Made everything clear and easy to understand and delivered the vehicle I wanted a lovely all black T Roc with nice silver and black shiny wheels.

25 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Arthur.

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Excellent service from GaryBrown made…

Excellent service from GaryBrown made the process of buying so much easier as nothing was too much trouble.Would highly recommend to family and friends

27 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Brenda.

Many thanks for your review and feedback, which I will ensure is passed on to Gary and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

A new car was ordered to meet our…

A new car was ordered to meet our requirements and delivered to us hassle free.

28 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Great Experience

Great place to buy a car , salesman Stephen Morrison couldn’t do any more for you , managed to get me a great deal, the whole team were all friendly and gave you a good feel when you were in the showroom , that’s the last 3 cars I have bought there now and would recommend them.

27 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, John.

Many thanks for your review and feedback, which I will ensure is passed on to Stephen and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Purchase of new car

Very knowledgeable and excellent service

25 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, James.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Great customer service from Bryan and his team

After an extremely poor customer services experience with VW customer care, located in South Africa and having no perception of logistics and issue with my Tiguan R. 2 weeks later Beth from UK Customer care contacted me as I insisted my breakdown was escalated and not as they had tried to close the case - twice!! Bryan @ John Clark Aberdeen was who took ownership of this, and was absolutely first class with his support and communication. The time and effort he put into resolving the problem which had it been ignored would have damaged the engine significantly. This car I did not originally purchase through their dealership - thank you to Bryan and team @ John Clark Aberdeen VW.

19 de setembro de 2025
Avaliação não solicitada
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Morning, Eileen.

Many thanks for your review and feedback, which I will ensure is passed on to Bryan and the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 3 de um total de 5 estrelas

Days of negotiation are gone

I found the entire process rigid. There was no negotiation and no attempt to reach a settlement from the sales team. It was take it or leave it. Then the sales team wanted me to settle the bill 5 days before picking up the car, as a favour to help reach month end targets!

31 de agosto de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good morning,

Thank you for taking the time to leave us a review. We’re sorry to hear that your experience felt rigid and that our process did not meet your expectations. We always strive to make the journey of purchasing a car as transparent and comfortable as possible, and we regret that this wasn’t the case for you.

Your comments are valuable and will be shared with our team so we can improve in the future.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, fair price for trade in, great service from Adam.
The only thing I would say is that there are too many forms and signatures required.

23 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Morven.

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, and Adam the sales executive was first class with the deal he provided me with

23 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon, Scott.

Many thanks for your review and feedback, which I will ensure is passed on to Adam and the management team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Avaliado com 5 de um total de 5 estrelas

A first class experience

VW Aberdeen were very professional in all area of purchasing a new car. All in all a stressless procedure from start to finish. Even contacting by phone and email to check all okay with my new car and reminding me to get in touch with any small query I might have. Great service!

18 de setembro de 2025
logotipo da John Clark Motor Group - John Clark Volkswagen Aberdeen

Resposta da John Clark Motor Group - John Clark Volkswagen Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Volkswagen Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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