Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... Ver mais
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Localização
Trocar localizaçãoBalmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB
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Veja o que dizem as avaliações
Beth very helpful ,the only complaintI have is that there is no hand book —I am 85 and it is all very well for young people who know what they are doing with apps etc but at my age I would like a... Ver mais
A empresa respondeu
Mini Countryman - recently purchased and I have to say the sales process was handled seamlessly by Beth, extremely knowledgeable and attentive at all times (even providing Email updates after hours!).... Ver mais
A empresa respondeu
Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome. Pleasant spacious showroom, lots of cars on display. No pressure from the staff just helpful support if requi... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, Reino Unido
- 01224 335555
4,8
Excelente
259 avaliações
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The whole process was extremely easy…
The whole process was extremely easy and explained very clear to me . Harriett was extremely informational and showed / told about the car I were purchasing well .
The whole company was extremely good would be back in the future when it’s time to upgrade
2 de junho de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Afternoon, Jordan.
Many thanks for your review and feedback, which I will ensure is passed on to Harriett and the management team at Aberdeen Mini.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Resposta da John Clark Motor Group - Mini Aberdeen
Good Afternoon, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at Mini Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
My 5 star score was due to the…
My 5 star score was due to the professional way in which Beth Irish dealt with the sale of my new car. Always keeping in touch with updates etc and always a service with a smile, a credit to Mini Aberdeen.
26 de maio de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning, Alison.
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great Service
Many thanks to Jason Andrews for making the purchase of a new Mini as easy as possible
1 de junho de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Jason and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Friendly and efficient sales and service
28 de maio de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The salesman i dealt with was jason and…
The salesman i dealt with was jason and he was great from start to finish. Deal was smooth with no hassle and was done without visiting the branch until pick-up. When I picked my new car up and driving he ro glasgow, the brake pad warning came on and after a quick call to jason it was agreed I could get the work carried out on my brakes at my local garage and john clark autos would pay the bill which was a great relief.
19 de maio de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning, Gordon.
Many thanks for your review and feedback, which I will ensure is passed on to Jason and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Stress free
Harriett was superb. Totally stress free transaction. She even put my food shopping in the fridge whilst we did the paperwork.
17 de maio de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning, Nigel.
Many thanks for your review and feedback, which I will ensure is passed on to Harriett and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Very helpful sales staff to assist on…
Very helpful sales staff to assist on vehicle choice of options etc. Reslly assisted on the purchase process
1 de maio de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Quick and efficient from start to finish
I was advised and guided through the process from start to finish. Sara never minded my questions and checks on what to do. I appreciated her patience.
27 de abril de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
I visited my Mini dealer for a service…
I visited my Mini dealer for a service in December 24, while there, I was approached by the sales controller who introduced me to the new Mini. At the time I wasn’t in the market to buy, however what impressed me was the friendly and non aggressive sales approach you normally find in many other dealers. 2 months passed and we decided to consider changing to a 5 door Mini, we both visited the dealer and was introduced to our sales executive, who went the extra mile in explaining and detailing our potential choice of car in making our decision very easy to agree on ordering a replacement car there and then. From that point on we have been nothing but impressed on good communication, factual information being extended to us and most importantly “easy to do business with”. When the car was available for changing over, we were very impressed with the way this was professionally handled and also with the knowledgeable and friendly way the car was explained in fine detail. We both want it known that we would certainly recommend this dealer, they deserve every success and the sales people involved in our purchase could not be faulted throughout to what has been a great experience. I have also dealt with the service department over the past 3 years and have also found them to be friendly and efficient in handling my requirements.
Well done John Clark Aberdeen Mini, and all the nice people involved - it has been a pleasure.
26 de abril de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great experience from start to finish
Great experience from start to finish! 3rd Mini from John Clark always amazing service! Thomas was great keeping me in the loop the whole time!
2 de abril de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Customer Service - the little things.
Customer Service ? I picked up my new mini last December but finally have got round to writing this. I took train from Glasgow where I live and told by salesman he would picked me up at Dundee Station. 5mins from there I got a call to say they were too busy and I should take a taxi to the showroom. Of course it was raining and the taxi rank was empty so I had to walk into the town to get one. Arrived at JC Mini only to find the salesman having a chat in the office with the manager - no other customers. I voiced that I was not happy at coming all that way to spend £40K+ and not even getting picked up. The manager said nothing and the salesman later did his best to apologise. "It was the manager that wouldn't let me pick you up...".
3 months later, the car is going fine but I'm still waiting for my cuddly toy (gift) that I was promised. The salesman Greg Kemp, has ghosted me!
Some will think this is a small complaint and of course it is. But if these guys cannot get the little things right, I hate to think how their after sales will be. For sure I will use a local dealer not Dundee.
21 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - Mini Aberdeen
Dear Denis,
Thank you for taking the time to share your feedback regarding your experience picking up your new MINI in December. We sincerely apologise for the inconvenience and frustration caused by the lack of pick-up at Dundee Station and the subsequent difficulty in getting to our showroom. This is certainly not the level of service we aim to provide our customers, especially those traveling a distance.
We are also very sorry to hear that you have not yet received the promised cuddly toy and that your attempts to contact your salesman, Greg Kemp, have been unsuccessful. This lack of follow-through is disappointing, and I will be addressing this with the team at Tayside.
We understand your disappointment, particularly given the significant investment you made. We value your business and regret that these initial oversights have impacted your perception of our business.
However, after reading your review we think it may have been intended for a different dealership. Our dealership is in Aberdeen and we can see that you dealt with our MINI Tayside dealership. We want to ensure your feedback reaches the correct business so they can address your concerns appropriately - so if you are able to update the location of your review to MINI Tayside that would be much appreciated.
Kind regards,
Kate
John Clark Motor Group
Great
Just great. The new Mini system is difficult, has lots of faults and we could easily have walked away…. our service at John Clarke couldn’t have been any better, thank you Sara & Michael!
7 de abril de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Sara, Michael, and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Very helpful efficient staff members
Very helpful efficient staff members. Would certainly recommend
31 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Great car buying experience start to…
Great car buying experience start to finish. Very straightforward. Thanks to Sara for all her help.
30 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Perfect service from Sara
29 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Sara and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Purchase of new Mini Cooper S
We had a lovely visit to John Clark Mini in Aberdeen. Our salesman Thomas Higgins was knowledgeable and patient when we were discussing finance and talked me through the setting up and of the control panel. He linked up my phone and answered all my questions. Would ask for him again next time around.
23 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Thomas and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
Excellent service from the start
Excellent service from the start. To the finish From Harriett 5 stars
22 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
The sales person Harriett Bryant was…
The sales person Harriett Bryant was absolutely lovely, she helped me decide the right mini for me.
22 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
I was not too impressed with my initial…
I was not too impressed with my initial visit to the showroom but on going back Harriett Bryant was first class.
If I had met her initially it would have been five star
18 de março de 2025
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Harriet and the management team at John Clark MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Lisa
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