Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing he... Ver mais
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Veja o que dizem as avaliações
Danny was extremely helpful when I called with a query about a tile which wasn’t now available and pointed me in the direction of similar ones. Ordering a sample was very easy, updates on its progress... Ver mais
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I was assured the tiles would arrive in the time frame specified ( 4 days ). They were at the Fed ex depot, and texts said would deliverd Friday. They were not, and it appears there is no way to conta... Ver mais
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Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
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Detalhes da empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contato
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
784 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tiles great quality
Tiles arrived super fast, the quality are very nice and the website is easy to navigate.
27 de julho de 2025
Resposta da Johnson Tiles UK
Hi Angelo,
Thank you for taking the time to write a review, and for your feedback. We are thrilled you were impressed with the service and quality, and that you found the website so easy to use. We hope you love your new tiles!
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Chris,
Thanks so much for taking the time to write a review, we are so pleased to hear you were happy with the tile and service received. We hope you would consider us again for any future tiling needs.
Many Thanks
Sophie
Very pleased with tiles packaging and…
Very pleased with tiles packaging and delivery.
Only slight problem was I couldn't order one box on line and had to phone but ok
6 de julho de 2025
Resposta da Johnson Tiles UK
Hi Nicolette,
Thanks for taking the time to write a review, it is great to hear you were happy with the packaging and delivery. Sorry for the confusion, when adding a product to the basket the quantity is in metres, but when you go into your shopping basket, you can alter the no of packs.
Many Thanks
Sophie
Fobb offs all round
Beautiful tiles but clearly ones received not fit for purpose. Laid by a well established tiler, instantly the recommended grout absorbed into the tiles and nothing will shift it.
Almost three weeks on and being fobbed off by both B&Q (point of sale) and Johnsons, both referring me back to the other. B&Q did offer 50% off the cost of new tiles and they would collect the others, obviously that's not an option given they are well fixed to the floor.
Johnson's suggestion, I buy some PPE and acidic cleaner, I have MS so not something I could undertake.
Meanwhile, a kitchen floor which looks dreadful, doors and plinths still off awaiting someone to take some responsibility.
5 de julho de 2025
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Brenda,
Sorry for the troubles you have been facing, I believe you are in contact directly with our customer care team and B&Q, who are working on finding a solution for you.
Many Thanks
Sophie
Transaction was excellent delivery as…
Transaction was excellent delivery as expected
25 de junho de 2025
Resposta da Johnson Tiles UK
Hi Keith,
Thanks for taking the time to write a review, we are so pleased to hear you were happy with the service provided. We hope you love your new tiles!
Many Thanks
Sophie
Very quick delivery. Well packed. Arrived intact.
Very straightforward to deal with. Very efficient. Good tiles.
25 de junho de 2025
Resposta da Johnson Tiles UK
Hi Nicholas,
Thanks for taking the time to write a review, we are so pleased you were happy with the service and product received. We hope you keep us in mind for any future tiling needs.
Many Thanks
Sophie
Good quality and very quick delivery
8 de julho de 2025
Resposta da Johnson Tiles UK
Hi Denny,
Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you were so please with the quality and service, and hope you love your new tiles!
Many Thanks
Sophie
Good quality
Good quality, nice tiles, well packaged and delivered.
Delivery was also quick.
Thank you
24 de junho de 2025
Resposta da Johnson Tiles UK
Hi Georgia,
Thanks for taking the time to write a review, we are so pleased to hear from you. We are thrilled you were happy with the quality of our tiles and service provided, and hope you love your new tiles.
Many Thanks
Sophie
The people at the warehouse are…
The people at the warehouse are amazing. Alison answered all my questions, nothing was too much trouble.
Fabulous tiles at the best prices.
3 de julho de 2025
Resposta da Johnson Tiles UK
Hi Michaela,
Thanks so much for taking the time to write a review, we are very appreciative. It is great to hear you were impressed with the service provided, aswell as the products and prices. We hope you love your new tiles!
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi John,
Thanks for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you were so pleased with our range of products, and the service provided. We hope you found the right tiles for your project, but please let us know if we can be of any further help.
Many Thanks
Sophie
Confused why order came in two…
Confused why order came in two bits….i.e 1no box then 13no boxes the day after. Also too many tiles broken….circa 20no tiles in total.
30 de junho de 2025
Resposta da Johnson Tiles UK
Hi Lee,
Apologies for the confusion, I have checked with our customer service team and it seems one of the boxes were sent out from a different warehouse. Apologies for this, we have organised a replacement box to come out to you for Wednesday AM, to replace those damaged in transit. Any issues please contact the team at service@johnson-tiles.com.
Many Thanks
Sophie
Lovely tiles and great customer service …
I ordered sample tiles which arrived very quickly- I love the tiles and quality unfortunately they didn’t match the design I needed but would have ordered them if they had.
29 de junho de 2025
Resposta da Johnson Tiles UK
Hi Ellen,
Thank you for taking the time to write a review, it is greatly appreciated. We are thrilled to hear you were pleased with the quality of our products and the service recevied. Please get back in touch if we can be of any further help.
Many Thanks
Sophie
The were very professional i got what I…
The were very professional i got what I wanted and it was delivered to me in record time.
28 de junho de 2025
Resposta da Johnson Tiles UK
Hi David,
Thanks for taking the time to write a review. We are thrilled to hear you found the right tiles for your project, and were impressed with the service provided. We hope you love your new tiles.
Many Thanks
Sophie
Excellent service
Excellent service, staff are very professional and friendly
28 de junho de 2025
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi John,
Thanks for taking the time to write a review, we are thrilled to hear you were so pleased with the service provided. We hope you love your new tiles!
Many Thanks
Sophie
5 stars all the way.
5 stars all the way.
Danny has been such an honest salesman.
Needing tiles for a house im moving into, I managed to locate the existing tiles and extend it.
Everywhere online was vastly more expensive however Danny was honest and provided me a good price for the tiles.
Can't thank the guy enough.
Thank you for your honesty.
23 de junho de 2025
Avaliação não solicitada
Resposta da Johnson Tiles UK
Hi Nabeel,
Thanks so much for taking the time to write a review, I have passed on your comments to Danny in our outlet. We are thrilled to hear you were so impressed with the price and service provided. We hope the tiles look great in your new home.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Anne,
Thanks for taking the time to write a review, it is greatly appreciated. We are so glad we could help with your samples, and hope you found the right tiles for your project. Please get back in touch if you need any further help.
Many Thanks
Sophie
Good price and fast delivery
31 de maio de 2025
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are so pleased you were impressed with the prices and speed of delivery. We hope you love your new tiles.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, it is greatly appreciated. We are so glad you found the right tiles for you, at a great price. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
Great quality
Great quality, good customer service. Happy with the time of delivery and overall experience. I would use this company again.
11 de junho de 2025
Resposta da Johnson Tiles UK
Hi Daniela,
Thank you for taking the time to write a review, we are thrilled you were impressed with the quality of our tiles and the service received. We hope you are happy with your new tiles.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, it is greatly appreciated. We are so pleased you were happy with the service received, and we hope you love your new tiles.
Many Thanks
Sophie
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