Website very easy to navigate/find tiles and purchase them quickly. The most impressive part was the delivery. Far too often pallet deliveries from other tile/bathroom companies are delayed causing he... Ver mais
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Veja o que dizem as avaliações
Danny was extremely helpful when I called with a query about a tile which wasn’t now available and pointed me in the direction of similar ones. Ordering a sample was very easy, updates on its progress... Ver mais
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I was assured the tiles would arrive in the time frame specified ( 4 days ). They were at the Fed ex depot, and texts said would deliverd Friday. They were not, and it appears there is no way to conta... Ver mais
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Visited HR Johnson tiles as redoing our en suite we have used this company many times over a 30 yr period As ever staff professional knowledge nothing too much trouble And range and value for money se... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles.
Informações de contato
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Reino Unido
- 01782 524000
- sales@johnson-tiles.com
- www.johnson-tiles.com
4,6
Excelente
784 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Johnson Tiles UK
Hi Jason,
We really appreciate you taking the time to write a review. We are so pleased you were happy with the customer service recevied, and hope you found the right tiles for your project.
Many Thanks
Sophie
Efficient service
Prompt response to my query and helpful suggestion for an alternative tile. Sample delivered swiftly, would recommend.
2 de setembro de 2025
Resposta da Johnson Tiles UK
Hi Joan,
Thanks so much for taking the time to write a review, we are so glad we could assist with your tile choice. We hope you found the right tile for your project, please let us know if we can be of any further help.
Many Thanks
Sophie
Good website and prompt delivery
31 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Andrew,
Thanks for taking the time to write a review, we are so pleased you found the website easy to use and were happy with the service. We hope you love your new tiles.
Many Thanks
Sophie
Very good the tiles are lovely and I am…
Very good the tiles are lovely and I am very pleased with the service
30 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Neil,
Thank you for taking the time to write a review, we are thrilled you were impressed with the tiles and service received. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
Easy to use website with prompt…
Easy to use website with prompt delivery of samples and tiles requested.
Will certainly use these tiles from a local company as they are really high quality compared to imports.
29 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Stevan,
Thanks for taking the time to write a review, we are so pleased you found the website so easy to use and found the tiles you wanted. We hope you love them!
Many Thanks
Sophie
Delivery was awful
Delivery was awful. Boxes split open, customer was very unhappy. Would upload a pic if I could.
27 de agosto de 2025
Resposta da Johnson Tiles UK
Hi,
We are very sorry to hear this, please send images to our customer service team at sales@johnson-tiles.com and they will look into this for you asap with the hauliers.
Many Thanks
Sophie
Requested tiles samples
Requested tiles samples, promptly delivered and tiled looks nice and good quality.
9 de agosto de 2025
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are so pleased you were happy with our sample service and quality. We hope you found the right tiles for your project, please let us know if we can be of any further help.
Many Thanks
Sophie
Amazing samples
Amazing samples, great products, hassle free. Really can’t decide as the tiles are all so beautiful.
6 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Becky,
Thanks for taking the time to write a review, we are so pleased you were happy with the samples provided and you found the process hassle free. Please let us know if we can be of any further help.
Many Thanks
Sophie
Quality on Delivery
Ordering was easy. The tiles are high quality. Delivery was efficient.
30 de julho de 2025
Resposta da Johnson Tiles UK
Hi Andrew,
Thanks for taking the time to write a review, it is great to hear you were so pleased with the service received, and found the process so easy. We hope you love your new tiles.
Many Thanks
Sophie
Tiles were really beautiful and came…
Tiles were really beautiful and came quickly. They are the nicest out of all the samples I got from lots of different places. I picked quite an expensive tile but they were much better quality and nicer looking than others around the same price. Very happy.
29 de julho de 2025
Resposta da Johnson Tiles UK
Hi,
Thanks so much for taking the time to write a review, we are so pleased you were happy with your tiles and the service received. Please let us know if we can be of any further help.
Many Thanks
Sophie
First class service from start to finish
Fantastic value, top quality product and next day delivery . What more is there to say ?
9 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Lisa,
Thank you so much for taking the time to write a review, and for your lovely comments. We are thrilled you were happy with the service received, and the tiles themselves. We hope you keep us in mind for any future tiling projects.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Sarah,
Thank you for taking the time to write a review, we are so pleased you were happy with the service, prices and product choice. We hope you found the right tiles for your project.
Many Thanks
Sophie
Happy
Happy, love the tiles, very good quality. The transaction was easy. Delivery driver was great.
8 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Margaret,
Thanks for taking the time to write a review, we are so pleased you love the tiles and found the process so easy. We hope you keep us in mind for any future tiling needs.
Many Thanks
Sophie
From first contact through to delivery…
From first contact through to delivery every interaction was very timely, very helpful and whoever I dealt with went out of their way to help. Customer Service at this level is unusual but very welcome.
And the product, absolutely brilliant too.
8 de agosto de 2025
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, it is greatly appreciated. We are thrilled you were so happy with the customer service recevied and the tiles. Please let us know if we can be of any further help.
Many Thanks
Sophie
No complaints at all
No complaints at all. Itvwould have been very useful to have received updates as to time of delivery or at least a window during which we could expect delivery, this might not be in your control. Haven't opened any boxes yet, so hopefully all intact.
6 de agosto de 2025
Resposta da Johnson Tiles UK
Hi Sarah,
Thanks for taking the time to write a review, we appreciate your feedback and are so pleased you were happy with your purchase. We hope you love your new tiles.
Many Thanks
Sophie
Absolutely fabulous from beginning to end h to end.
Ordered wall instead of floor tiles in error. Called and was helped immensely by Nikki (I think as I was a bit of a tizz). The original order (which had been palletised ready for dispatch) was cancelled and refunded. I then ordered a different floor tile (for a garden room so was looking for the cheapest possible) and had a call to make sure that it was correct. Delivered within three days.
4 de agosto de 2025
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, I have passed on your comments to Nikki in our customer service team. We are so pleased you were impressed with the service provided, and hope you love your new tiles.
Many Thanks
Sophie
Sample tile service was excellent
Sample tile service was excellent . Logistics excellent
1 de agosto de 2025
Resposta da Johnson Tiles UK
Hi,
Thank you for taking the time to write a review, we are so happy you were impressed with the sample service we provide. We hope it helped you in making a choice on which tiles would be right for your project. Please let us know if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Roger,
Thanks so much for taking the time to write a review, it is so great to hear you are a returning customer. We are thrilled you found the process so easy, and we hope you love your new tiles.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi,
Thanks for taking the time to write a review, we are so pleased to hear you were impressed with the service provided. We hope you found the right tiles for your project, and please let us know if we can be of any further help.
Many Thanks
Sophie
Resposta da Johnson Tiles UK
Hi Mimi,
Thanks so much for taking the time to write a review. We are thrilled you love your tiles and were impressed with the service received. We hope you would consider us again in future for any other tiling needs.
Many Thanks
Sophie
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