Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
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Veja o que dizem as avaliações
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Ver mais
A empresa respondeu
I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Ver mais
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Informações de contato
1 Garrick Road, NW9 6AA, London, Reino Unido
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
2,2
Ruim
16 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paid for express delivery didn’t arrive…
Paid for express delivery didn’t arrive until 3 days later and no response after I requested a refund!
28 de dezembro de 2020
Resposta da Jokers' Masquerade
Hi
Thank you for your feedback.
We are really sorry to hear that about your experience
We will email you directly
Customer Service
What we got was everything needed to…
What we got was everything needed to put a smile on my son's face on Xmas day.
26 de dezembro de 2020
1st rate service
After being disappointed with purchases from other companies I thought it would be the same story. How wrong I was !! Not only was the product exactly what was promised, it arrived earlier than expected and I was kept informed all the way.
Very very impressed.
24 de dezembro de 2020
As described with quick delivery 👍
15 de dezembro de 2020
Highly recommended
My order arrived very punctually and the products were better that I expected. Great service and good quality. Highly recommended.
14 de dezembro de 2020
Bums
Material was the best but thats expected, arrived within a few days which was ideal
13 de dezembro de 2020
Ordered my item
Ordered my item, paid for 1-3 day delivery and it’s been nearly 2 weeks and still have not received my parcel. Sent an email and still waiting for a response, tried calling the number available on the website and it says the number is invalid - will never use this site again!!!
11 de dezembro de 2020
My order arrived promptly and…
My order arrived promptly and appropriately packaged. It was easy to navigate the website and I can’t think of anything negative to say.
9 de dezembro de 2020
Love jokers Masquerade
Love jokers Masquerade, there fancy dress costumes are always very good quality and fitting would highly recommend
9 de dezembro de 2020
Always deliver on time and the…
Always deliver on time and the productscare true to image on the website.Have never let me down
8 de dezembro de 2020
Great product and quick delivery
8 de dezembro de 2020
Absolutely perfect
The hat I ordered for my Christmas tree was perfect. The delivery time was speedy and it was packaged to prevent any damage. It is a lovely item and for the price I paid, fantastic value for money. Would highly recommend,X.
3 de dezembro de 2020
Excellent service outfit arrive very…
Excellent service outfit arrive very promptly. not tried on yet but all looks good
3 de dezembro de 2020
Just what i needed for my…
Just what i needed for my granddaughters school nativity.
She loved it.
2 de dezembro de 2020
Quick,eay service very good quality goods
Easy to order and pay. Quick delivery. Goods are perfect and very good quality.
2 de dezembro de 2020
Really good
Really good. Arrived well within the time quoted. Will happily use again.
29 de novembro de 2020
Prompt and efficient service.
27 de novembro de 2020
The zip bas broken I couldn’t wear the…
The zip bas broken I couldn’t wear the dress
27 de novembro de 2020
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