Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Ver mais
A empresa respondeu
I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Ver mais
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Informações de contato
1 Garrick Road, NW9 6AA, London, Reino Unido
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
2,2
Ruim
16 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I found this spray to be more pink then…
I found this spray to be more pink then red very disappointing
21 de março de 2021
Arrived on time in perfect condition
Arrived on time in perfect condition. Highly recommend purchasing from them
20 de março de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
I ordered a wig for my birthday party
Fabulous and speedy service
I ordered a wig for my birthday party - a virtual party of course!!!
It was easy to order and it arrived really quickly just two days later. The wig is exactly as described and pictured. It is good quality and good value for money. I would definitely use Joker's Masquerade again. Highly recommended.
15 de março de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Quick delivery and good quality…
Quick delivery and good quality costume! Impressed!
11 de março de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Lovely dress that comes in a good size…
Lovely dress that comes in a good size range rather than the lucky dip of one size fits all. Nice to have the gloves included. Good price and great delivery.
10 de março de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Very pleased with the speed of…
Very pleased with the speed of delivery.
However I ordered two red afro wigs for a Charity run a friend and I are doing and they were not identical products i.e. not made by the same company and slightly different which was a bit annoying.
10 de março de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 4-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great Service
My order was delivered in less than 5 days!! Amazing service, really pleased with my suit
4 de março de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Men’s pirate accessories for a…
Good quality pirate accessories for a reasonable price
23 de fevereiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Sizing was good and quality was higher…
Sizing was good and quality was higher than costumes ive bought elsewhere. Delivery time was excellent
22 de fevereiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
It was so small
It was so small - wouldn’t go on my head. Said on size fits all!!!!
Unusable.
10 de fevereiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your feedback.
We are really sorry to hear that about your experience
We have sent you a direct email
Paid around £12 for next day delivery…
Paid around £12 for next day delivery on Saturday. It arrived one week later.
Costume looks good, but delivery times so far was very poor.
31 de janeiro de 2021
Resposta da Jokers' Masquerade
Hi jack , Thank you for your feedback. We are really sorry to hear that about your experience . We can see this issue has been resolved as it was ordered after the 3pm cut off please check your inbox as we have emailed you directly. Apologies for any inconvenience caused and thank you for your time. Kind regards, Customer Service
Quick delivery and the costume is…
Quick delivery and the costume is decent quality. I would use this company again.
30 de janeiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
This is just as advertised
This is just as advertised, got it on time to recomed this site to anyone
30 de janeiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Great wig with lots of customisation
20 de janeiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Absolutely brilliant costume,my mates…
Absolutely brilliant costume,my mates will be in stitches when I turn up in this 😂😂😂
17 de janeiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Really pleased with my order
6 de janeiro de 2021
Resposta da Jokers' Masquerade
Hi
Thank you for your 5-star feedback.
We are happy that you are pleased with your items and our service.
We look forward to your next purchase with us.
Kind regards,
Customer Service
Was abit longer but due to covid i…
Was abit longer but due to covid i understand
5 de janeiro de 2021
Arrived very quickly and was exactly…
Arrived very quickly and was exactly what I wanted
29 de dezembro de 2020
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.