I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Ver mais
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Veja o que dizem as avaliações
Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Ver mais
Easy web site to navigate and order items. Keen pricing, and generous offers. I had one query with the order which was dealt with promptly and efficiently. Item arrived safely in good time. Recomm... Ver mais
What a great company . Ordered my new padel racquet on Wednesday afternoon and arrived lunchtime the next day. Brilliant price as well Will definitely use again. Thanks.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
Informações de contato
Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, Reino Unido
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4,6
Excelente
403 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivered what I ordered very quickly.
16 de junho de 2025
Pretty good overall
Just rackets are reliable and good value. They sent me the racket I requested and with good information throughout. The reason for 4 stars and not 5 is that they strung the racket with Wilson Sensation 15 and not 17 as requested. If the 17 wasn’t in stock, I would have preferred a call, as the 15 is a different string. One of those things though.
9 de junho de 2025
Quick delivery and helpful customer…
Quick delivery and helpful customer service. Racket is great. Thank you!
2 de junho de 2025
Resposta da Just Rackets
Hi SuYing,
Thank you for your lovely review!
We're really pleased to hear that your racket arrived quickly and that you found our customer service helpful. It’s great to know you're enjoying the new racket – we appreciate your support and hope to see you again soon.
All the best,
Gary
The Just Rackets Team
Excellent service
Excellent service, and I received my newly strung racket sooner than I expected
2 de junho de 2025
Resposta da Just Rackets
Hi Nicolette,
Thank you so much for your kind review!
We're delighted to hear that you were pleased with the service and that your newly strung racket arrived ahead of schedule. Your feedback means a lot to us, and we're always here if you need anything in the future.
Enjoy your racket, and we hope to serve you again soon!
Best regards,
Gary
The Just Rackets Team
Good value but slow dispatch.
2 de junho de 2025
Resposta da Just Rackets
Subject: Thank You for Your Review
Hi Cristian,
Thank you for taking the time to leave a review.
I’ve looked into why your restring took four days, and it appears that we’ve experienced a particularly busy period with a high volume of tennis racket sales. As we’re currently offering a free restring (valued at £34.00) with orders over £150.00, this added demand unfortunately caused a delay in getting your racket restrung.
Please accept our apologies for the wait.
To help prevent this happening again, we’ve now invested in a second electronic stringing machine, which will allow us to complete restrings more quickly going forward.
Kind regards,
Gary
The Justrackets Team
Resposta da Just Rackets
Hi Sheila,
Thank you so much for your kind review! We're delighted to hear that you found the ordering process easy and that your delivery went smoothly.
If you ever need any assistance or have any questions in future, we're always here to help.
Best wishes,
Gary & the Just Rackets Team
Great service and really quick delivery…
Great service and really quick delivery of my racquet.
24 de maio de 2025
Resposta da Just Rackets
Hi T Daszkiewicz,
Thank you very much for your lovely review! We're thrilled to hear you were pleased with our service and the speedy delivery of your racquet.
Enjoy your new purchase, and don’t hesitate to reach out if you need anything in future.
All the best,
Gary & the Just Rackets Team
Resposta da Just Rackets
Hi MS,
Thank you for the great review! We're really pleased to hear your order arrived the next day and that you're happy with your purchase.
If there's anything else you need, we're always here to help.
Best regards,
Gary & the Just Rackets Team
Resposta da Just Rackets
Hi Anthony,
Thanks so much for your kind review! We're glad you were happy with the prompt delivery and found the price competitive.
We appreciate your support and hope to serve you again soon.
Best wishes,
Gary & the Just Rackets Team
Great service from Just Rackets.
🎾🎾 Great service from Just Rackets 🎾🎾
Spoke with Scott and he gave excellent advice and organised a hybrid string job and specifically weighted new racket out the same day (a Friday) which could have arrived Saturday had Royal Mail done their job properly. Did receive it late Monday however which was still quicker than I expected.
Love the racket and wouldn’t hesitate to recommend Just Rackets to my coaching clients, in fact I already have! 🎾💫
18 de maio de 2025
Resposta da Just Rackets
Hi there,
Thank you so much for the fantastic review and kind words! 🎾 We're thrilled to hear Scott was able to provide helpful advice and get everything sorted for you so efficiently. It's great to know you're loving the new racket, and we really appreciate you recommending us to your coaching clients – that means a lot!
If you ever need anything else, we're just a call or click away.
All the best,
Gary & the Just Rackets Team
Resposta da Just Rackets
Hi Matus,
Thank you so much for the 5-star review! We're really pleased to hear you were satisfied with our service. If there's anything else we can help with in the future, don’t hesitate to get in touch.
Best regards,
Gary & the Just Rackets Team
FEEDBACK
Like the choice of tENNIS rACKETS BUT I PAID EXTRA FOR NEXT dAY DELIVERY AND IT DID NOT COME FOR 2 dAYS.
6 de maio de 2025
Excellent service great price and quick…
Excellent service great price and quick delivery thank you
9 de maio de 2025
Resposta da Just Rackets
Hi Charlotte,
Thank you for the fantastic review! We're delighted you were happy with the price, service, and speedy delivery. We really appreciate your support and hope to see you again soon.
All the best,
Gary & the Just Rackets Team
Excellent rkt and quality stringing
Excellent rkt and quality stringing, I only knocked a star off because delivery took 8 days. This may be due to the stringing ? Overall I would buy from this company again.
7 de abril de 2025
Resposta da Just Rackets
Hi Mr Batte,
Thank you for your kind words and honest feedback — we’re really pleased to hear you’re happy with the racket and the stringing quality!
Apologies for the slight delay with delivery — you're absolutely right, the extra time was likely due to the custom stringing. We do our best to turn these around as quickly as possible, and we’ll keep working to improve our turnaround times going forward.
We really appreciate your support and look forward to helping you again in the future!
— Gary & The JustRackets Team
Racket Order
The price and free stringing tipped it over other sites. The time from order to receipt was well communicated and on time.
7 de abril de 2025
Resposta da Just Rackets
Hi Jonathan,
Thank you so much for taking the time to leave us a 5-star review!
We're really pleased to hear that you found our pricing and free stringing service to be a deciding factor, and that the communication and delivery met your expectations. We always aim to provide great value and a smooth customer experience, so your feedback means a lot.
Thanks again for choosing Just Rackets – we hope to serve you again soon!
Best regards,
Gary
Just Rackets Team
Just what I was looking for
Competitive price, promptly dispatched, received in perfect condition.
7 de abril de 2025
Resposta da Just Rackets
Hi Alan,
Thank you for the great 5-star review! We're really pleased you found our pricing competitive and your order arrived promptly and in perfect condition. We appreciate your support and hope to see you back at Just Rackets again soon!
All the best,
Gary & the Just Rackets Team 🎾
Great price
Great price, arrived in good time although packaging could have been better
1 de abril de 2025
Resposta da Just Rackets
Hi Sirsinkalot,
Thank you so much for the 5-star review! We're really pleased to hear you were happy with the price and delivery time. We appreciate your feedback regarding the packaging – we'll definitely take that on board as we’re always looking to improve.
Thanks again for choosing Just Rackets, and we hope to see you again soon!
Best regards,
The Just Rackets Team
ordering was very easy and I was…
ordering was very easy and I was informed straight away about any changes to the delivery time with a very polite email. Thank you. Will definitely use you again.
31 de março de 2025
Resposta da Just Rackets
Hi Nic,
Thanks so much for the great review! We're really pleased to hear you found the ordering process easy and appreciated the delivery updates. It means a lot to us that you'd choose to shop with us again. Looking forward to helping you next time!
Best regards,
The Just Rackets Team 🎾
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