I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Ver mais
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Veja o que dizem as avaliações
Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Ver mais
Easy web site to navigate and order items. Keen pricing, and generous offers. I had one query with the order which was dealt with promptly and efficiently. Item arrived safely in good time. Recomm... Ver mais
What a great company . Ordered my new padel racquet on Wednesday afternoon and arrived lunchtime the next day. Brilliant price as well Will definitely use again. Thanks.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
Informações de contato
Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, Reino Unido
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4,6
Excelente
403 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service
Very quick delivery. Item arrived exactly as described and well packaged!
20 de março de 2025
Resposta da Just Rackets
Thank you so much for the fantastic review! We're thrilled to hear you were happy with the service and that your order arrived quickly and in perfect condition. If there's anything else we can help with, don't hesitate to reach out – we’re always here to help!
GREAT SERVICE PLEASE TO RECOMMEND
I have ordered a racket from Just Rackets and received the racket within a day already strung with custom string. I was updated about despatch of my order very promptly after I placed it & provided with the delivery time- 2 hour slot which was very helpful. I can not recommend this company enough and if I could give more stars I would. I spoke to Gary on the phone and he was very helpful and friendly giving me advise on the strings. I will definitely be ordering further two rackets I might need once my son play tested this one from Just Rackets when they come back in stock. My please to recommend! Thank you very much 😊
19 de março de 2025
Resposta da Just Rackets
Hi Tetyana,
Thank you so much for your wonderful 5-star review!
It was a real pleasure speaking with you and helping you choose the right setup. We're so pleased to hear that the racket arrived quickly and that you’re happy with the stringing and service. We really appreciate your kind words and look forward to helping you again when you're ready for those extra rackets.
Thanks again for your support — it truly means a lot!
Best wishes,
Gary & the Just Rackets Team 🎾
Excellent shoes
17 de março de 2025
Resposta da Just Rackets
Hi Emma,
Thank you so much for your 5-star review!
We’re really pleased to hear you're happy with your new shoes. If you ever need anything else or have any questions, feel free to get in touch — we're always happy to help.
Thanks again for choosing Just Rackets!
Best regards,
Gary & the Just Rackets Team 👟🎾
Buying experts
Easy ordering and fast delivery. Price of rackets was good. Great service.
19 de março de 2025
Resposta da Just Rackets
Hi Michael,
Thank you for the fantastic 5-star review!
We’re really glad to hear you found the ordering process easy and that your rackets arrived quickly. Great to know the pricing and service hit the mark too! We truly appreciate your support and hope to help you again soon.
All the best,
Gary & the Just Rackets Team 🎾
Good customer service
Spoke to Gary over the phone as I wanted something slightly different to what the website was offering. Very accommodating and received the racquets the next day. Decent price and very good customer service 👍
17 de março de 2025
Avaliação não solicitada
Resposta da Just Rackets
Thank you so much for the great review!
We’re really pleased to hear you were happy with the service and that Gary was able to help get everything sorted for you. It’s always our aim to be as flexible and accommodating as possible, so it’s great to know we hit the mark.
Enjoy the new racquets, and we’re here if you ever need anything else! 👍
— The JustRackets Team
Fantastic service from Just Rackets!
Fantastic service from Just Rackets! Ordered a Babolat Pure Aero Team, and they went above and beyond with a free string upgrade. Quick delivery, great communication, and excellent product quality. Highly recommend for any tennis players looking for top-notch gear and service!
17 de março de 2025
Resposta da Just Rackets
Hi Adam,
Thank you so much for the fantastic review!
We’re really glad to hear you’re happy with your new Babolat Pure Aero Team and the free string upgrade. We always aim to go the extra mile for our customers, so it means a lot to know you appreciated the service, communication, and speedy delivery.
Wishing you all the best on court – and don’t hesitate to get in touch if you need anything else!
— Gary & The JustRackets Team
Resposta da Just Rackets
Hi Adrian,
Thank you for your review and feedback – we really appreciate you taking the time to share your thoughts.
We’re pleased to hear you were happy with the product quality! Regarding the postage, we understand your concern and are always reviewing our delivery options to ensure they offer the best value for our customers.
Thanks again for your order, and we hope to serve you again in the future.
— Gary & The JustRackets Team
Resposta da Just Rackets
Hi Steve,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our products great, the ordering process easy, and that your order arrived on time. Your support means a lot to us, and we truly appreciate your feedback.
If you ever need anything else, don’t hesitate to reach out. Enjoy your new gear!
Best regards,
Gary & The Just Rackets Team
Such an efficient and professional service and delivery
I received the squash grips within two days after ordering online, delivery was tracked and fast via royal mail. My father will be so happy to receive this lovely gift for his birthday. Thank you so much Just Rackets, for being so prompt and punctual in getting this parcel to me well in time, prior to travelling, it means a lot to me.
4 de março de 2025
One is wrong shuttlecocks.
For this order, One of them is wrong badminton shuttlecock. And the attitude of dealing with my very first buy is very bad, always ignoring my emails and did not do anything. I am a loyalty customer in this shop, but the way they treated me is very disappointing.
27 de fevereiro de 2025
5* review 100% deserved
Amazing price, service, and delivery!!! Highly recommend!!!
18 de fevereiro de 2025
Resposta da Just Rackets
Hi Alina,
Thank you so much for your fantastic review! We're absolutely delighted to hear that you appreciated our pricing, service, and delivery. Your kind words and recommendation truly inspire us to continue providing the best experience possible. We look forward to welcoming you back soon!
Best wishes,
Gary
Resposta da Just Rackets
Hi Mr Jinquan Du,
Thank you for taking the time to leave your review. We’re thrilled to hear you found our service to be class. Your kind words motivate us to continue providing the best experience possible. We look forward to serving you again soon!
Kind regards,
Gary
Justrackets Team
Purchased a HEAD Racquetball racket and…
Purchased a HEAD Racquetball racket and discovered that the Head racket was defected. Gary was quick to report to HEAD and get a replacement sourced and sorted. Thank you for the support and will definitely do business with Just Rackets in the future.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Just Rackets
Hi Chris,
Thank you for your kind review. I’m delighted we could swiftly resolve the issue with your HEAD racquet by reporting it and arranging a replacement. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Gary
Justrackets Team
Quick and efficient delivery
13 de fevereiro de 2025
Resposta da Just Rackets
Hi Malcolm,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our delivery quick and efficient. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything else, don’t hesitate to reach out. Happy playing!
Best regards,
Gary & the Just Rackets Team
Review of my buying experience
Good communication when I mistype the delivery address and also the rapid speed of delivery is really impressive , will bought badminton stuff next time at just racket thank you so much
14 de fevereiro de 2025
Resposta da Just Rackets
Hi Mr Sky Wong,
Thank you for your wonderful 5-star review! We're so pleased to hear that you were happy with our communication and speedy delivery. Mistakes happen, and we're always here to help! We really appreciate your support and look forward to helping you with your next badminton purchase. See you again soon!
Best regards,
Gary & the Just Rackets Team
Resposta da Just Rackets
"Thank you, Charlie! We really appreciate your kind words and your recommendation. It's great to hear that you found our service fast, reliable, and good value. If you ever need anything else, we're always here to help. Happy playing! 🎾"
Value for money
Best price compared to all other online shops and quick delivery
10 de fevereiro de 2025
Resposta da Just Rackets
"Hi Perounos,
Thank you for your review! We're delighted to hear that you found the best price with us and that your order arrived quickly. If there's anything we can do to make your experience even better next time, we'd love to hear your feedback.
We truly appreciate your support and hope to serve you again soon!
Best regards,
Gary & The Justrackets Team"
Resposta da Just Rackets
Hi Alison,
Thank you so much for your 5-star review! 😊 We're delighted to hear that you were happy with our quick delivery. If you ever need anything else, we’re always here to help. Enjoy your purchase! 🎾🚀
Best regards,
Gary & The Just Rackets Team
The customer service was excellent
The customer service was excellent. When I told them I needed my order a day before the expected delivery date, they responded promptly and upgraded it. Thanks to the quick and reliable service, my friend got his birthday present at the right time. Appreciate the team!
5 de fevereiro de 2025
Resposta da Just Rackets
Hi Tserendolgor,
Thank you for your fantastic 5-star review! 🌟 We're so pleased we could help ensure your friend received their birthday present on time. Providing great customer service is our top priority, and it’s wonderful to hear that you appreciated our efforts. If you ever need anything else, we’re always happy to help!
Best regards,
The Just Rackets Team 🎾🚀
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