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Just go Motorhomes Avaliações 

1.098
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Das Wohnmobil war nicht wirklich gut ausgestattet. Die Übernahme am Starttag hat deutlich über 2 Std. gedauert, trotz Terminvereinbarung. Bei Rückgabe ging es dafür rasend schnell. Allerdings war... Ver mais

Avaliado com 4 de um total de 5 estrelas

Enjoyable hire no mechanical issues with van, staff friendly and minimum fuss can be busy on pickup and drop off. We found van wasnt as equipped as mentioned so would value more attention but in f... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Collection day a bit hectic,motorhome not cleaned that well,fridge required a clean.we had to ask for a kettle. On first stop no sheet with bedding pack,no grill pan ,all reported.As a suggestion adap... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Locadora de trailers

Escrito pela empresa

Whether you are looking to hire for a getaway, purchase or need support with your existing motorhome, Just go and RV Super Centre supply a wide range of motorhomes and services to satisfy all lifestyles. As a leading hire, sales and service specialist, Just go are at the forefront of delivering new and modern motorhomes with layouts designed to offer comfort & style for everyday living. With market leading suppliers and expertly trained staff, you can rest assured that we have every step of your motorhoming experience covered!


Informações de contato

Premium Motorhomes for Hire

Our Motorhomes have been the UK's favourite for over 20 years.


3,4

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
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1 estrela

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3,4

Todas as avaliações

(1.098)

85 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Customer Focus at its Best

It has always been a great relationship and great customer care.
Carmel has always been very kind looking after us and making sure everything is as we want and need. A perfect example of customer focus.please keep up the great work.

10 de setembro de 2025
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Resposta da Just go Motorhomes

Thank you very much for the 5*s Tom, we're happy to hear Carmel took good care of you in branch, and hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, and communication from Just Go, will defiantly be using again

6 de setembro de 2025
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Resposta da Just go Motorhomes

Thanks for the 5*s!

Avaliado com 1 de um total de 5 estrelas

Poor experience in dealing with a fault while on the road, taking all measures to report issue during hire.

We are very unhappy with our experience. Our complaint about a malfunction in the motorhome as well as other maintenance issues with the van have been dismissed.
Would not recommend.

2 de setembro de 2025
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Resposta da Just go Motorhomes

Thank you for your feedback, we're sorry to hear your trip did not meet expectations. We require any guests experiencing issues while on hire to contact our On Road Support team via the QR code in the vehicle or by phone so they can assist. Thank you once again for providing your comments.

Avaliado com 4 de um total de 5 estrelas

The 4 birth voyager camper

The 4 birth voyager camper we hired was OK it all worked as it should but the layout is quite restricted very little space for washing up or food prep it would be very cramped for 4 people to sit inside and the rear double bed is OK if your very slim and nimble to get on and off of it as its quite high due to the very large storage space beneath access from the outside rear doors at the back
Easy to drive and a good backup camera shower works well but you will use alot of your water from the tank and also fill up your waist water tank quick

5 de setembro de 2025
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Resposta da Just go Motorhomes

Thank you for your review, we're glad overall you enjoyed your trip and hope to welcome you back again soon.

Avaliado com 3 de um total de 5 estrelas

fair early booking price, unfortunately not very client friendly

+ fair early booking price
+ motorhome was in good shape and we had no trouble with it
- very short, inflexible pick-up window making it difficult to plan your flight to Edinburgh Airport with enough time to pick up the vehicle
- they were low on staff, so staff we met were very stressed and not too friendly at first, it took an hour before they got to us and we arrived right at the beginning of the pick-up window
- they have strict refund policy, so make absolutely sure you will make the pick-up window

19 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your feedback. Our collection times can be found on our website and on the booking confirmation. We appreciate during peak season collections can take longer, and thank you for your patience.

Avaliado com 4 de um total de 5 estrelas

Quick and friendly

Clear terms and conditions, fast handling of pick-up and return of the camper. Friendly staff.

23 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks very much for your review, we hope to welcome you back soon.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, brand new RV, no problems.

31 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your 5* review Erich!

Avaliado com 4 de um total de 5 estrelas

"Fantastic Motorhome Experience just shy of Perfect"


⭐⭐⭐⭐☆ 4.5/5 – "Fantastic Motorhome just shy of Perfect"
The booking experience with Just Go Motorhomes (Edinburgh location) was exceptionally easy – a simple, streamlined process that made getting started stress-free. Unfortunately, we had to postpone our trip due to my partner suffering an accident and breaking their ankle. Thankfully, postponing was handled with minimal fuss and the team accepted the change with understanding.

However, the communication around the revised pricing for the new dates left a bit to be desired. The final price adjustment for the 8-week postponement was unclear, and the £150 administration fee felt excessive and poorly justified.

Leading up to our pickup, we were kept well-informed, which we really appreciated. We timed our journey to Edinburgh carefully to arrive for our 14:00 collection slot. On arrival, we were asked to wait. After about 40 minutes, we were finally updated that the fridge/freezer in the motorhome had a minor issue. Another 45 minutes passed without further updates, and at that point, frustration did start to set in. We wondered why the fridge/freezer issue was not identified and fixed well before pick up.

That said, the staff were courteous and professional. They offered a goodwill gesture of waiving the requirement to return the van with a full tank of diesel, which we appreciated.

Once we hit the road, the motorhome itself was excellent – very clean, comfortable, and easy to drive. The young lady who provided the initial handover was helpful and friendly, although a bit more in-depth knowledge of the van’s features would have been welcome. For example, we were told there was no built-in satnav, only to later discover that there was. Additionally, the gas bottle was not full at pickup and ran out after six days, leaving us scrambling to find an LPG refill station – a stressful and avoidable issue. We would suggest adding a few hanging hooks for coats and wet towels, also, a full inventory list would be good to run through prior to departing as we found that there were no cups and saucers for Tea or |Coffee.

We encountered a few minor issues with the control panel, and unfortunately, the technical support team does not operate on Sundays. This added some anxiety during the trip, but thankfully did not spoil the overall enjoyment of our 10-day journey.

Despite the hiccups, our experience with Just Go was overwhelmingly positive. The van was a joy to travel in, and the young women working at the depot were attentive, helpful, and engaging. We would definitely recommend Just Go Motorhomes and are already looking forward to returning next year – this time introducing friends visiting from New Zealand to a new adventure on the road.

Thank you.

8 de setembro de 2025
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Resposta da Just go Motorhomes

Thank you very much for providing your detailed review Marc! We're thankful that you had a great time on your holiday despite a few minor inconveniences. We hope to welcome you back soon!

Avaliado com 5 de um total de 5 estrelas

Beautiful experience

Very convenient, spend around 4 days in the motorhome.
Had a wonderful experience driving around Scotland.

11 de setembro de 2025
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Resposta da Just go Motorhomes

Thank you for your 5* review Suhail, we're thrilled to hear you had a fantastic time in Scotland.

Avaliado com 4 de um total de 5 estrelas

We have used JustGo several times for…

We have used JustGo several times for home and abroad trips. Hiring is a great alternative to buying and it has given us freedom to travel. The company has been supportive and user friendly.

21 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks for your review Karen! We thank you for being a loyal customer and hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

High quality

High quality, new campers and a professional handover.

21 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for the 5*s Tony!

Avaliado com 4 de um total de 5 estrelas

Great Motorhomes

Friendly service team but the working hours for collection and delivery of vehicles can improve and a quicker release of the deposit.

30 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for the review, we hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

All around quite good.

Would be nicer to pick the vehicle up earlier. Vehicle was nice and clean and all around in good condition.

25 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your 5*s!

Avaliado com 5 de um total de 5 estrelas

Thank you JustgoMotorhome, we look forward to use you again in the future…

Our experience with justgo’s motorhome could not been better from the 1st check in to returning the van. Everyone is helpful, everything you want to know about the motorhome are simple in the barcode that can be scan with your smartphone.

8 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks for the 5*s! We're thankful you chose Just Go and had a great trip.

Avaliado com 5 de um total de 5 estrelas

Quick Pickup, Great Staff, and Excellent Motorhomes

I recently rented a motorhome with Just Go and had a fantastic experience. The vehicles are brand new, very comfortable, and well-equipped. The pickup process was quick and smooth, saving us a lot of time. On top of that, the staff were extremely friendly and welcoming, making the whole experience even better. I would definitely recommend Just Go to anyone looking for a reliable and enjoyable motorhome rental.

3 de setembro de 2025
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Resposta da Just go Motorhomes

Thank you for your 5* review Thiago! We're delighted to hear you had a great trip, and hope to welcome you back again soon.

Avaliado com 4 de um total de 5 estrelas

Professional Team and nice Vans. Just a concern!

Professional Team and nice Vans.
No troubles in term of equipment functionaly but we suggest to improve the tidiness status, that can be improved a little. Also leveling ramps could be given by default.

29 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for taking the time to provide your feedback, we hope to see you back again soon.

Avaliado com 3 de um total de 5 estrelas

Wait was very long when we peak up the…

Wait was very long when we peak up the van
The service inside was not completely satisfied
Not the good size for the sheet
Some small stuff was not in good shape

The dishes was not very clean also inside the fridge

5 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your review. During peak times, collections can take longer and we thank you for your patience. Thank you for hiring with us.

Avaliado com 3 de um total de 5 estrelas

We moesten echt heel lang wachten…

We moesten echt heel lang wachten voordat het personeel eindelijk tijd had om ons de camper te geven en alles uit te leggen. Daarna ontdekten we dat lang niet alles was uitgelegd, zodat we zelf moesten uitvinden waarom de koelkast niet goed werkte.
En wel raar dat je in Schotland een camper huurt zonder aangepast, extra fijn, horrengaas, omdat gewoon gaas de zeer kleine Midges niet tegenhoudt.

15 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your review. We appreciate during peak times collections can sometimes take longer, and we thank you for your patience. Our On Road Support team is at hand to assist if you have any questions while on the road, they can be reached by phone or via the QR code in your vehicle. Thanks once again for taking the time to leave you comments.

Avaliado com 5 de um total de 5 estrelas

Third time hiring a van from Just Go

Third time hiring a van from Just Go. The vans are always close to new, very clean and well equipped. Staff are helpful and friendly too. I will continue to use them and recommend them.

15 de setembro de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for your review! We hope to welcome you back again soon.

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