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Just go Motorhomes Avaliações 

1.098
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Das Wohnmobil war nicht wirklich gut ausgestattet. Die Übernahme am Starttag hat deutlich über 2 Std. gedauert, trotz Terminvereinbarung. Bei Rückgabe ging es dafür rasend schnell. Allerdings war... Ver mais

Avaliado com 4 de um total de 5 estrelas

Enjoyable hire no mechanical issues with van, staff friendly and minimum fuss can be busy on pickup and drop off. We found van wasnt as equipped as mentioned so would value more attention but in f... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Collection day a bit hectic,motorhome not cleaned that well,fridge required a clean.we had to ask for a kettle. On first stop no sheet with bedding pack,no grill pan ,all reported.As a suggestion adap... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Locadora de trailers

Escrito pela empresa

Whether you are looking to hire for a getaway, purchase or need support with your existing motorhome, Just go and RV Super Centre supply a wide range of motorhomes and services to satisfy all lifestyles. As a leading hire, sales and service specialist, Just go are at the forefront of delivering new and modern motorhomes with layouts designed to offer comfort & style for everyday living. With market leading suppliers and expertly trained staff, you can rest assured that we have every step of your motorhoming experience covered!


Informações de contato

Premium Motorhomes for Hire

Our Motorhomes have been the UK's favourite for over 20 years.


3,4

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

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3,4

Todas as avaliações

(1.098)

85 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

An excellent motorhome

An excellent motorhome. The process's was made simple to take away the stress. The motorhome gave us so much joy and pleasure when travelling in it with the family. Highly recommend it.

21 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks for the 5*s, we hope to see you again soon!

Avaliado com 4 de um total de 5 estrelas

A great finding on google

A great finding on google, they are very good at their job, great customer service throughout.

8 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks for your review Marco!

Avaliado com 2 de um total de 5 estrelas

The van was in poor repair

The van was in poor repair. Mostly to do with things not working probably due to ‘wear and tear’ eg door handle broken so it needs to be closed from the outside with force and then last person enters via the front cab. We couldn’t open the inlet for the fresh water. Some of the blinds not working. It probably needs attention to repair lots of things.

Also note that there was a mix up when we collected the van on Thursday 28 Aug. We arrived for collection at 2pm but for some reason our name ‘fell off’ the list. When we noticed people that arrived after us leaving with vans before us we queried why we were still waiting. The staff were very apologetic but it meant that we didn’t get our van until 4pm, two hours after we had arrived!!!! van was showing evidence of wear and tear. It was not the luxury van that was advertised.

28 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your review, we're sorry to hear your trip didn't meet expectations. We always advise guests to contact our on road support team if they notice any issues with the vehicle while out on the road. This allows us to resolve these as quickly as possible.

Apologies for the delay with your collection. We understand during peak periods collections can take longer, and thank you for your patience. Thank you once again for taking the time to provide your comments.

Avaliado com 5 de um total de 5 estrelas

Super team

Great experience.
Great team in Dublin

11 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your 5* review Diarmuid

Avaliado com 4 de um total de 5 estrelas

The staff could have been more thorough in explaining driving conditions.

The staff did a pretty good job going through everything in my caravan. However, there were some fine points that they did not cover and I had to go back in before driving off. However, most importantly, at no time did anyone explain how narrow the roads are, especially those off the main highways. Some country roads are so narrow that only one car can get by. All the staff suggested, upon checkout, that I upgrade my insurance, but did not provide details as to why it was so important. I have rented caravans in other countries, and that staff has explained the driving conditions and expectations, especially in Iceland. I expected this to be a similar experience, and it was not. Some roads were nerve-wracking related to how narrow both lanes were. This is a helpful piece of information for them to easily explain ahead of time.

29 de agosto de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for taking the time to provide your feedback Mike, we're glad to hear despite the narrow roads you enjoyed your trip to Ireland.

Avaliado com 4 de um total de 5 estrelas

Motorhome experience NC500

Collection day a bit hectic,motorhome not cleaned that well,fridge required a clean.we had to ask for a kettle. On first stop no sheet with bedding pack,no grill pan ,all reported.As a suggestion adaptor for water hose would be good as most taps on sites required one.Overall enjoyed motorhome experience.

8 de agosto de 2025
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Resposta da Just go Motorhomes

We appreciate your feedback and are glad you enjoyed the motorhome experience overall. We understand during peak periods collection times can take longer, and we appreciate your patience. We thank you for reporting the missing items to our team, and hope to see you back again soon.

Avaliado com 1 de um total de 5 estrelas

Staff very unhelpful

Staff very unhelpful. Camper not ready car parts left in camper not cleaned before I arrive storage door broken . Nearly there two await for them to fix camper . Wasn't great start to the holiday. Very unhappy with the staff and way it was run not professional at all .

15 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks for providing your feedback, we are sorry to hear your trip did not meet expectations. We take great pride in the professionalism and friendliness of our staff, and it's very rare for us to receive comments like this. If you would like to discuss this more with our team, please feel free to reach out to enquiries@justgo.uk.com.

Avaliado com 1 de um total de 5 estrelas

Escrocs

Il était prévu de recuperer le véhicule poir 14h30 nois sommes partie à 17h30, 2h30 attente sans eau et chaise.

La remise des clé n’était pas en fonction des arrivées mais complètement aléatoire

On nous pousse à prendre une assurance complémentaire pour le véhicule et une semaine après avoir rendue le véhicule on nous preleve 400 euros de frais de degradation alors cas
la réception tout était clean.

Je deconseille fortement de louer tout véhicule a cette compagnie, ceux ne sont que des escrocs

21 de agosto de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for your review, we are sorry to hear your trip did not meet expectations. We appreciate during peak periods collections can take longer, and appreciate your patience.

As for insurance, we offer additional coverage as an optional safeguard, but it is never mandatory.

Regarding damage charges, we carry out detailed inspections at both pick-up and return to ensure the vehicle is returned in the same condition it was hired. While we understand that any charges can be disappointing, we have a duty to maintain our vehicles to the high standard expected by all our customers.

Thank you once again for taking the time to provide your feedback.

Avaliado com 2 de um total de 5 estrelas

You lose a day of rental for the way check-in and check-out are organized

The checkin process is cumbersome.
It is too late in the day, and the check out too early. You basically end up paying for an extra day to handle this process. It should be as any rental car company, where checkin and checkout time coincide and can be done at least from 9am to 5pm.
The personnel at the reception was ill prepared, confusing, confused and was not able to provide a smooth and efficient customer experience.

11 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for taking the time to provide your feedback. We charge by nights, with our collection times between 2-4pm, and drop off between 8 and 10am. This is advertised on our website and sent through in the booking confirmation. We understand during peak periods collections can take longer, and thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Excellent experience.

Minimal wait time. Efficient processing when we arrived. We were given a very clean and good quality motorhome with good instruction on how to operate it.

14 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks very much for your 5* review!

Avaliado com 1 de um total de 5 estrelas

Thiefs!!!

Thiefs!!!! Stay away from this company!!
We booked a camper, had the wait 3 h with no very professional people in Edinburg agency.
We bring back the camper, checked by the staff, we have clearance that all is in good order. Yet 7 days later, they send me a bill of 400€ for damages that we did NOT do and furthermore the Van was probably rented after us so they make us pay for someone else damages. Not a single photo to prove any problem!!!!
What a scam!!
And as I am asking for proof , they ignore!!!
So STAY AWAY FROM THAT COMPANY

21 de agosto de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for providing your feedback. We appreciate during peak periods collections can take longer, and thank you for your patience.

We understand damage charges can be disappointing. All vehicles go through detailed inspections at pick up and drop off to ensure any damage charges are fair and transparent. All guests will receive damage reports from the beginning and end of their hire, along with the damage invoice. If you would like to contact our team to discuss this further, please email enquiries@justgo.uk.com

Avaliado com 5 de um total de 5 estrelas

Great experience from start to finish

The team were wonderful from booking, pick up and drop off.

Motor home was clean , great to drive and comfortable.

We travelled as a family of 4 (2 adults and 2 children) we are had the best time.

19 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your 5* review!

Avaliado com 1 de um total de 5 estrelas

BAD EXPERIENCE

Good afternoon, I returned the campervan yesterday a day ahead of time . Couple of observations if you are interested or not ?
The van was tatty ,had a foul smell and was not cleaned properly . The demonstration was a quick 2 min in / out and onto the next customer
The hot water did not work at all
There was an unknown fluid leak under the gears that seeped out ..lucky we didn't have to go too far .
The duvet was covered with cigarette burns
Your location and the health and safety of your customers on pick up is a disgrace , having to weave in and out around forklifts , articulated trucks is an accident waiting to happen , pedestrians and large vehicles dont mix .
Your waiting area is also a grubby area that is totally unacceptable for families to wait .
The whole experience was completely negative and we have rented motorhomes all over the world and the experience on our doorstep is the worst i have ever experienced . You are doing the Irish Tourist experience a complete dis -service .

29 de agosto de 2025
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Resposta da Just go Motorhomes

Thanks for taking the time to share your feedback, we're sorry to hear your trip did not meet expectations. We always advise guests to contact our On Road Support team to report any issues experienced while on hire. They can be contacted through the QR code in the vehicle and via phone. This will allow our team an opportunity to provide assistance to reduce any inconvenience caused.

Avaliado com 4 de um total de 5 estrelas

Friendly culture at the company, with small issues

The staff and mechanics all seem friendly people who genuinely want customers to have a good time hiring the vehicle. They are somewhat let down by vehicle interiors that although look/feel good are very light/flimsy construction (thin plastics etc) so when things break they or customer glues back the parts that break again on next hire. For our hire it was quite a critical part that made the door not lock easily so caused some pain, but the trip was still enjoyable and I can’t fault the staff at this branch for this. If you are very very careful and read the instructions, its very unlikely that you’d have a problem and if so unlikely that they would charge for it (thats the impression I got). I can imagine large proportion of bad reviews is from
less caring types of people. They were also nice to call when they discovered that we left a bag in one of the storage cabinets, which I was able to later collect. I would consider hiring again at the right price to balance out minor pains/issues

18 de agosto de 2025
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Resposta da Just go Motorhomes

Thank you for your feedback George. Our On Road Support team are available via QR code or phone if you require assistance while you are on hire. We are happy to hear you enjoyed your trip on the whole, and we were able to return your lost items to you. We hope to see you back again soon.

Avaliado com 3 de um total de 5 estrelas

Nice motorhome, but poorly equipped and rather expensive

We hired a 6 persons motorhome and drove through Scotland. The motorhome was nice, but poorly equipped while rather expensive. Glasses, plates, spoons etc: it didn't match and looked as it was randomly grabbed together. The clothing of the front chair was torn. We hired chairs and a table for 45 pound but we could have better bought new ones, lousy quality. A suggestion if you' re planning to rent a camper: buy the bed linnen, pillows and sheets at the Lidl nearby. For 4 persons, this was as expensive as renting it for 1 person!
Five stars for the nice staff of Just Go in Edinburgh! So kind and helpful!

25 de julho de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for your feedback, we are glad to hear overall you had a great trip and the Edinburgh team made a positive impression!

Avaliado com 5 de um total de 5 estrelas

First time hiring a motorhome

First time hiring a motorhome - fantastic experience will do again and will recommend Just Go.

We had some issues with fitting our daughters car seat, a lovely lady was so helpful. She got one of her colleagues to screw part of the cushion in and they couldn't do more for us.

Everyone was very helpful, friendly and made the process easy for us as a family with 3 young children.

Will be hiring again !

22 de agosto de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thanks for your great review Natasha! We're thrilled to hear you and the family had a great time.

Avaliado com 3 de um total de 5 estrelas

Our first experience with a motorhome…

Our first experience with a motorhome was great. The motorhome itself had a lot of space but was also quite large and not so easy to maneuver in the narrow roads of Scotland. We would probably rent a smaller one next time...
Just go were pleasant to interact with and supportive but we faced two issues. 1. We had not sufficiently noticed that to get the van, the opening hours were very short (from 2 to 4:30pm) and since this was our first experience, we did not imagine that arriving at 4 -at the airport- would prevent us to get our van. Our flight was indeed planned to arrive around 4pm so we tried to postpone by one day (immediately after paying the whole sum). Despite of several exchanges they were not flexible at all and we had to pay a full extra day. 2. Just go indicated us a camping close to their offices where we could in theory get rid of our sanitary water on the last day when we needed to give our van back before 10am. We tried to book a camping sufficiently close to Edinborough for the last night, but all camp sites we called were fully booked (on the 5th of August). We arrived at the recommended camping at 8:30 and discovered that there was no arrangement with Just Go to use their facilities. The camping refused. It took us more than 2 hours to find another place after visiting a number of other campings that also refused. We could not be on time and had to pay a 100£ fee for this.
Overall, despite a good service, the lack of flexibility costed us 300£.

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for your feedback. Our collection times are disclosed on the booking confirmation, as well as our website. The front of house teams contact all guests a few days prior to hire to advise the time your vehicle will be ready. We always recommend stopping at a campsite the night before drop off to empty toilet cassettes and grey water. We're glad to hear overall you enjoyed your trip, and hope to welcome you back soon.

Avaliado com 5 de um total de 5 estrelas

Experience parfaite +++

Que dire? A part sejour parfait en Écosse. Un pays merveilleux que nous avons pu explorer grace a just go! Tout dabord la location a ete tres simple sur le site internet et tout est bien détaillé.
Le camping car était propre fonctionnel aucun défaut. Les lits etaient tres confortables et nous avons super bien dormi.
L'accueil au dépôt s'est tres bien passé et fut agréable. Tout nous a ete tres bien expliqué. Le retour du camping car a ete facile et rapide.
Tout etait parfait et nous reviendrons pour sûr louer chez justgo! Rapidement j'espère !
Encore merci a l'équipe d edimbourg pour votre accueil et disponiblite.

7 de agosto de 2025
Avaliação não solicitada
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Resposta da Just go Motorhomes

Thank you for the 5* review Jessica!

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