Just Landlords Avaliações 

Received a call from Craig at Just Landlords - he clarified the reason as to why I had received 2 quotes from Just Landlords - within 2 minutes of each other. He also agreed to investigate the reasons why I had been passed pillar to post. Thank you Craig and I hope you manage to tweak things to set right. What Craig did is called 'customer service'.....

I'm not a fan of applying for insurance, but Craig did a great job helping me through the process, and eureka, the price was right!

The customer Service is excellent, always quick to respond & very helpful

Prompt action and help on all issues .
Excellent

I had a difficult insurance to place and another landlord recommended I tried Justlandlords.co.uk. I gave them a call, they answered the phone which was a refreshing surprise and I had the pleasure of dealing with Lucy Archer. Lucy was incredibly helpful, I didn't feel rushed and she was more than happy to get me the information I required. Lucy even emailed me the correct links to obtain a quote and I have now bought the insurance through them. Thank you Lucy for all your help.

Just spent a fruitless 10 minutes on the phone. Rang up to ask some questions and to get a quote only to be told they don't do quotes over the phone! Why they didn't put that on the website or on the IVR at the start of the call, goodness only knows. It's not difficult to do. I had a fruitless wait and the agents are stacked high with calls, some of which I'm sure will be for quotes. Very unprofessional. I'll go elsewhere.

Craig provided excellent customer service to me when I had queries about my policy renewal. I'm still a bit inexperienced as a landlord but he was patient, kind and answered all of my questions. I'm feeling reassured and very grateful for the help I received today.

Just to review update on my just landlords insurance. Today I received a call from a helpfull man .I received £50 as a goodwill gesture. And renewed my insurance I can send a cheque to pay the premium which I have done .Thanks for the good service today

There is no facility to login to your account on-line anymore. You need to ring them. They do not send renewal quotes early enough (still not got one within a week of the renewal date) for you to consider. I guess they are hoping you will automatically renew and not compare other providers. Very frustrating.

I have always received excellent service every time I need to contact Just Lanlords.

Timely renewal reminder with easy to follow link and process

Had an issue but got resolved very quickly so great service.

Kieran's approach to the insurance queries was positive, efficient and productive. The discussions were conducted in a pleasant, friendly and courteous atmosphere.

I have now begun my 3rd year with Just Landlords and whilst I have never had a need to make a claim and can therefore not comment on that side of things, I have found the overall process and pricing thus far to be extremely good and I would recommend to others.

Andrea has been very helpful. She helped me update my policy details and confirmed the changes in email shortly after the call. Thank you for your assistance.

Andrea was very profesional and very polite

Andrea was very helpful and dealt with my changes and updates in an efficient and helpful manner

Alex helped me today with 3 queries. He dealt with them in a friendly and efficient manner.