Klantenservice drama .. Telefonisch niet en op mail zeer matig reageren Totaal niet probleem oplossen maar vragen om video's!!! Als bewijs.... Ik had met fietstocht fles in fietstas, lekkage,... Ver mais
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Veja o que dizem as avaliações
The price is really commensurate with the quality. I ordered my first Kambukka 4 years ago, followed by so many more. And yes, of course, I too once chose a different brand. But due to substandard qua... Ver mais
Ik heb intussen 3 waterflessen en 4 thermostassen van Kambukka en ik wil niets anders meer. Ze zijn zo degelijk en zo gebruiksvriendelijk. Ik vind de grote opening heel handig om schoon te maken, net... Ver mais
Besteld met een gepersonaliseerd naamlogo voor zoon van 4 jaar. Sinds hij de fles heeft drinkt hij toch iets makkelijker op school. De fles heeft wel al enkele keren gelekt, het is belangrijk om goed... Ver mais
Detalhes da empresa
Escrito pela empresa
Always a sip ahead with Kambukka, the creators of stylish and innovative drinkware for people on the go. We've got your back, so you can enjoy your favorite drink or snack. Anytime, anywhere, just the way you like it. In a nutshell: we're the perfect match for your active lifestyle and vibrant personality. Kambukka's leak-proof products are so easy to use and clean, that after a while you can’t imagine your life without them. By the way, every Kambukka product is born in-house, from brainstorm to testing. Quench your thirst and nourish your body, Kambukka makes sure you drink and eat better. Sip refreshing water, savor hot brews, and enjoy your favorite lunch, just the way it should be. And guess what? Bye-bye plastic waste! With Kambukka, ditch the bill for useless packaging. Plus: it's your effortless eco-hero. You’ll be saving the planet and your wallet without lifting a finger. With Kambukka by your side, conquer the world sip by sip, day after day.
Informações de contato
Torenplein 7.16.1, 3500, Hasselt, Bélgica
- customerservice@kambukka.com
- www.kambukka.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m in love with the waterbottles of…
I’m in love with the waterbottles of Kambukka! Finally absolutely leakfree in lovely colours and designs! It really helps me keeping up with drinking more water!!
A small downsize is that the shippingcosts are quite high…
Kambukka —> Leak-proof … Unlike me 😅👌🏼
The price is really commensurate with the quality. I ordered my first Kambukka 4 years ago, followed by so many more. And yes, of course, I too once chose a different brand. But due to substandard quality and lifespan, I immediately regretted that choice 😅 I remain a loyal Kambukka fan ☺️👌🏼 Nice designs, long lifespan, and easy maintenance!
Alles is goed gekomen
Er was een probleem met de levering maar dat werd perfect opgelost en enige tijd later dan voorzien kwam mijn bestelling aan. Het waren 2 gepersonaliseerde items voor de verjaardag van mijn dochter.
Ik heb intussen 3 waterflessen en 4…
Ik heb intussen 3 waterflessen en 4 thermostassen van Kambukka en ik wil niets anders meer. Ze zijn zo degelijk en zo gebruiksvriendelijk. Ik vind de grote opening heel handig om schoon te maken, net als de mechanismes. Mijn koffie blijft makkelijk 4u warm en mijn water zelfs in de zomer koud.
Fantastic travel cup
Absolutely brilliant travel cup, very well made , really great to drink from and clean, ordering and delivery was really easy and fast
Great product
Great product
The only thing letting it down that it is quite chunky, so won't fit most cup holders and button to open it to drink from it is very lound
Otherwise perfect
I bought a two pack of these bottles…
I bought a two pack of these bottles from Costco and they are terrible, don't fit in the car, have a ridiculous opening and lock system. I don't use them, was forced to use one yesterday and was reminded of what a total waste of money these were, I will recycle them or donate them
Excellent product and outstanding customer service
⭐️⭐️⭐️⭐️⭐️
Excellent product and outstanding customer service
I’ve been using Kambukka water bottles for some time and the quality has always been excellent — well designed, durable, and very practical for everyday use.
Recently, I contacted customer service regarding an issue, and I was genuinely impressed by how professionally and efficiently it was handled. The team responded promptly, were polite and understanding throughout, and arranged a replacement without any hassle.
It’s refreshing to deal with a company that truly stands by its products and values customer satisfaction. Excellent customer service like this is rare these days.
Highly recommend both Kambukka water bottles and their customer support.
Avis très négatif je doute de l…
Avis très négatif je doute de l honnêteté, preleveme’t fait et aucun envoi . Dès réponses aux mails qui font tourner bourrique. Bref fuyez !,,,

Resposta da Kambukka
Korte levensloop
Kindjes bijten de dop van de fles binnen no time kapot en enkel dat onderdeel kun je niet los vervangen. Dus dure flessen voor de tijd dat ze meegaan.
This company is just a big lie!
This company is just a big lie!! I bought a cup from them just 3 days ago and i saw that my drinks get cold after 1_1,5 hour while in product specifications written that it can up to 9 hours keeps hot!!!
Customer service said to me we didn't take cups back!!!!
How could company in Europe said this???
2 bottles in 2 years
2 bottles in 2 years:
Two soaked and coffee stained backpacks and risk of damaged electronics.
Point of failure was the gasket sealing the mouthpiece on the lid in both cases: both with the 0.5l thermic bottles with screwcap.
Pretty much done with the brand at this point.

Resposta da Kambukka
Ravi
Je tiens à exprimer ma complète satisfaction envers la marque Kambukka, tant pour la qualité irréprochable de ses produits que pour l'efficacité remarquable de son service client. Les gourdes et mugs sont non seulement élégants et durables, mais ils remplissent parfaitement leur mission au quotidien. On sent que chaque détail a été soigneusement pensé pour allier design et fonctionnalité.
Un immense bravo également au service client, qui a su faire preuve d'une réactivité exemplaire. Rapide, courtois, et soucieux de la satisfaction du client : c’est devenu trop rare pour ne pas être souligné ! Grâce à eux, l’expérience avec Kambukka va bien au-delà du simple achat—c’est une vraie relation de confiance qui s’installe.
Merci à toute l’équipe pour leur professionnalisme et leur sérieux. Vous avez gagné un client fidèle ! 🙌
Super goed service
Super goed service! Er was iets mis gegaan in de communicatie. De klantenservice reageerde daarna heel snel, fijn en duidelijk. Vervolgens hebben ze een nieuwe fles opgestuurd. Echt heel erg blij met de nieuwe fles en hun services!
Heel slecht oplichters nooit hier een…
Heel slecht oplichters nooit hier een fles kopen! Ik heb via bol een bestelling geplaatst met retourneren hebben ze 3 weken geen retour label gestuurd na 3 weken met moeitw kwam die eindelijk na 2 weken niet verwerken heb ik weer gebeld met bol zeggen ze is bekrast. Hoe gemeen ik heb hem gelijk retour aangemeld. Origineel doos terug gestuurd. Ze willen gewoon niet mijn retour accepteren. Kreeg te veel negatieve ervaringen van ouders daarom had ik het geroutineerd!
Purchased a twin pack Elton 750 ml and it leaks.
Purchased a twin pack Elton 750 ml from Costco. One seems ok but the other leaks when drinking from it and it’s not me. I can replicate the leak by opening the spout permanently using open setting toggle, place my thumb over the opening and seal it then invert the bottle. It leaks out between the seams where the body plastic -white, mechanism plastic - grey and grip section - cream, meet. I’m going to return it as the drink runs down my chin! I’ve put up with it for a month thinking it was just me.
Zeer goede service nadat door toedoen…
Zeer goede service nadat door toedoen van de DHL bezorger het pakket was zoek geraakt.
Goede en snelle communicatie, goede oplossing.
Leaky cup despite the nice design
Bought the Olympus jet black thermos cup about a year and a half ago. While the cup isolates quite well, it tends to leak quite often, which is obviously quite inconvenient. I also have some thermos cups from Ikea that only cost a fraction of this one, but are much more reliable.
⭐⭐⭐⭐⭐ Super tevreden met mijn gepersonaliseerde Olympus thermosbeker van Kambukka!
Ik heb twee dagen geleden een gepersonaliseerde Olympus thermosbeker van Kambukka besteld en ondanks dat er stond dat personaliseren 2 dagen extra kon duren, is hij vandaag al aangekomen. Ruim op tijd voor Moederdag! Dat betekent dat de verzending, inclusief personalisatie, maar 2 dagen heeft geduurd. Super snelle service dus! 😍
Daarnaast ziet de fles er echt prachtig uit en straalt deze kwaliteit uit. Ik ben mega tevreden en kan Kambukka echt aan iedereen aanbevelen! Dikke aanrader voor wie op zoek is naar een persoonlijke en stijlvolle drinkfles met topservice. 👌
Zeer blij met deze aankoop.
Dankzij de drinkfles van Kambukka drink ik door het geïntegreerd rietje veel meer dan vroeger! Zeer blij met deze aankoop.
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