Always a pleasure ordering from Kates! Its normally a massive order of hair dye and a few bits on top. I like to grab something in the sale every so often. Theyre a hard working bunch and my orders ar... Ver mais
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Always a pleasure ordering from Kates! Its normally a massive order of hair dye and a few bits on top. I like to grab something in the sale every so often. Theyre a hard working bunch and my orders ar... Ver mais
A empresa respondeu
Took a week to be dispatched, one item out of stock due to system error which was sad, and slightly delayed by Royal Mail as well, but excellent customer service and very high quality, stylish clothes... Ver mais
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I've recently dramatically changed size, and Kate's was wonderfully supportive at recommending what I should do when things don't fit and are SUPER popular. Also happy to respond (when possible) about... Ver mais
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My favourite shop ever! I am a cuddly-sized lady in my 60's who has lived in biker/rock chick clothes but had the horrendous task of balancing my look with my size and age. Probably the first generat... Ver mais
Gothic Clothing and Alternative Clothing - Kate's brings you the best selection in the UK with super fast delivery and truly excellent customer service. We bring you the latest in gothic fashion from great brands such as Gothic Attitude, Necessary Evil, Dark in Love, Punk Rave, Devil Fashion, Hell Bunny and Killstar to name but a few. Between our tight knit team we live and bleed subculture, and live the alternative lifestyle to the fullest. This is not just our day job, it's our way of life too and that's why you can always count on us to have the freshest, most inspiring, most fashion forward clothing and accessories from all the best brands in Gothic clothing and Alternative clothing.
Unit 7, The Fulfilment Experts, 3 Cook Way, SR8 2HY, Peterlee, Reino Unido
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Just bought a gorgeous dress in the sale! Fits perfectly and the delivery was fast.Will be bying from here again.
Great customer service and great clothing at a good price. Love this shop all ways buying myself and gifts from the shop.
Made a purchase from there on a Friday and had my item (dragon head mug) by Monday morning.
Utterly fantastic service. My mug is beautiful and holds a lot more coffee than I expected it to, so that's a cheeky bonus.
Definitely recommend this company to anyone wanting quality and value. I shall certainly be using them again.
Its been a while since I ordered with Kate's clothing, but I have to say their customer service was excellent.
I ordered some hair dye, one pot exploded in the mail and the staff couldn't be kinder to sort it out.
On inspection, I think Kate's C are cheaper than the competition (well EMP, and Merchoid) so i would definitely recommend them
Wonderful experience, start to finish.
I came to Kate’s after reading a post buried in a reddit thread regarding the Gothic Shoe Company. The user had great things to say so I took a chance. I’d been looking to get a pair of pikes for ages! I’m always a bit nervous ordering items from overseas but Kate’s reviews seemed on the up and up.
After I placed my order, email communication happened as order status changed and product shipped the NEXT BIZ DAY.
I live in California. That’s about as far away from England as you can get, in the continental states. I placed my order on Saturday, June 30. I received my boots on Friday, July 6!
BRILLIANT!
Kate’s sent a follow-up email the next day to verify product was received and to let me know they were there to help if I had any issues.
I would ABSOLUTELY recommend ordering from Kate’s Clothing.
Thank you!
Fast delivery, always packaged beautifully and safely, customer service is the best.
Would recommend Kate's Clothing to absolutely anyone.
My favourite shop ever! I am a cuddly-sized lady in my 60's who has lived in biker/rock chick clothes but had the horrendous task of balancing my look with my size and age. Probably the first generation to have this problem, it's no longer a problem thanks to Kate's. Loads of alternative choice and in plus sizes! Hoards of jewellery, interesting accessories, quirky gifts and trinkets and amazing footwear all at very reasonable prices - perfect.
Add to that 1st rate customer care with a warm, friendly vibe and there's no comparison.
I love shopping at Kate's Clothing, they're one of my favourite online retailers, if not THE favourite! Orders arrive promptly and as described. If I order something that turns out to be a tad tight/too small/doesn't suit me, returning it is no problem. You can shop here with absolute confidence! I love the reward points too! I recently bought a lovely swimsuit for my holidays and only paid for the postage (because I hoard my points until I have loads!).
Ordered some things in a panic and they went above and beyond to help me get them, not only that but my daughter's order (which she had not requested next day delivery for) was also expedited and arrived with mine.
The clothes were also really nice quality and just as described.
Great service from Kate's Clothing. The original item that I ordered didn't fit but was able to return it for free and get the right size sent out. Very happy with my purchase overall and will buy from them again in the future.

Resposta da Kate's Clothing
I ordered a few things for my 10 year old girl who was wanting a little of what mum likes. The items arrived very quickly, perfectly packaged and the dresses etc were absolutely gorgeous. We both love them and love the site, lovely stuff :)

Resposta da Kate's Clothing
I love the Kate's Clothing website and have ordered several items from here. The latest were a pair of ANTIBrand capri leggings. The payment page had an error as I made my order and I was charged 3 times for the same product. I rang up Kate's Clothing and was refunded the excess instantly, no issues at all. Great customer service and an excellent selection of alternative products!

Resposta da Kate's Clothing
I ordered the wrong size dress and the help I received was so good, very helpful. The replacement arrived very quickly and it is wonderful. Many thanks to the friendly staff who dealt with my phone calls. I would definitely recommend to others. The dress is true to size. Thank you again.

Resposta da Kate's Clothing
HIGHLY RECOMMENDED. Questions answered by e mail and phone. exchanged sorted. quick delivery. refund of postage promptly dealt with. will use again. Clothes are good too.

Resposta da Kate's Clothing
Wonderful customer service. Great selection of alternative clothing and accurate sizing. Never had an issue with delivery and my orders always arrive quickly.
I buy all my clothing from here now as they always have something that I want and at good prices.

Resposta da Kate's Clothing
Horrible experience. I ordered a dress, have yet to receive it. When I called the number was out of service, I have emailed TWICE and received no reply. And I still don't have the dress.
Update: hello, after you replied on Feb 28, I forwarded the order review which includes confirmation number to you. On March 2 you again reached out and stated you had not heard from Me. I have again forwarded the The above to you. The confirmation number is #405365.

Resposta da Kate's Clothing
Been shopping with Kate's Clothing for years now and have made many purchases with them, never had a single issue with late delivery or substandard goods. One of the best selections of alternative wear and products available in the UK and I wouldn't shop anywhere else!

Resposta da Kate's Clothing
This is the most amazing company for alternative clothing and goods i have ever used. I am a multi-time returning customer and I will continue to use them for as long as they trade! The staff are so friendly and extremely helpful whether it be sourcing some stock or fixing problems. They have a vast array of clothing for, men, women and kids, goths, punks, emos, in fact everyone who likes alternative stuff. They also have an incredible range of items for your home from candle sticks to bath bombs, from shelves to (un)fortune cookies.
This really is a wonderful shop and I hope they go on trading for decades to come :)

Resposta da Kate's Clothing
Brilliant Service. Placed an order Thursday afternoon, arrived Friday morning with none of the usual problems that I have encountered from couriers used by other companies. Keep up the excellent work. As a first time customer I am extremely happy.

Resposta da Kate's Clothing
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