My original order did not arrive as expected. I contacted Kemimoto via email and they were able to track it to somewhere in NJ where it was apparently lost. They arranged for a replacement item and it... Ver mais
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Veja o que dizem as avaliações
There was a problem with the product I ordered after I had it installed,, Called customer service and they took care of it right on the spot no questions,, I took the option to wait for a replacemen... Ver mais
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Just wanted to say that Kemimoto is an outstanding company that treats their customers right! I ordered a windshield for my Can-am Maverick and when it arrived it was shattered. I contacted Kemimoto... Ver mais
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I purchased the midnight 80 and the midnight 60 and on loud these speakers crackle and sound horrible you cannot listen to these speakers on loud the lights are awesome but the sound is not good I wil... Ver mais
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Detalhes da empresa
Escrito pela empresa
KEMIMOTO is your one-stop shop for UTV, ATV, motorcycle. We carry parts, accessories, riding gear. Designed by riders for riders. Free shipping in the U.S. and Canada.
Informações de contato
Estados Unidos
- hello@kemimoto.com
- www.kemimoto.com
4,0
Muito Bom
3 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service
There was a problem with the product I ordered after I had it installed,, Called customer service and they took care of it right on the spot no questions,, I took the option to wait for a replacement not a refund
Customer service has been great and I will be ordering more for them
8 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
We're happy to hear that our customer service team resolved the product issue quickly and efficiently! We appreciate your patience and are grateful for your continued business.
Excellent customer service
21 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Your affirmation and trust make our persistence more meaningful. We look forward to serving you again in the future!
10/10 Recommend
10/10 Recommend, easy installation and great sound quality. Plenty loud and great customer service!
22 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Thanks for the perfect score! We're so glad you loved the sound quality and found the installation easy. And thank you for acknowledging our customer servic.
Lost package assistance
My original order did not arrive as expected. I contacted Kemimoto via email and they were able to track it to somewhere in NJ where it was apparently lost. They arranged for a replacement item and it was shipped to me without complication. Great customer service.
18 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Thank you so much for your kind words! We're sorry for the trouble with your first order, but it makes our day to know that our team was able to make things right for you. Great customer service is what we strive for every day. Thanks again for giving us the opportunity to serve you!
The great customer service great…
The great customer service great shipping and pricing
19 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Charlie, thank you so much for your kind words! Your satisfaction means the world to us, and we look forward to serving you again!
Fender flares for KRX are great
Fender flares for KRX are great! The assembly and installation went fast. Customer Service was responsive and courteous. Thanks.
17 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Heather, thank you for your positive feedback! We're so glad to hear that you loved the fender flares for your KRX and that the assembly and installation went smoothly. We truly appreciate your support!
I purchased the midnight 80 and the…
I purchased the midnight 80 and the midnight 60 and on loud these speakers crackle and sound horrible you cannot listen to these speakers on loud the lights are awesome but the sound is not good I will go with jbl. I have to literally on my phone turn down my equalizer to zero just to listen to the speaker but then they sound flat and pitched would like to try the gen 2 but im to invested in the ones I have. I'm not happy very disappointed because this was going on as soon as I purchased the speakers i just tolerated with it but will never do that again
16 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Michael, thank you for sharing your feedback with us. We’re truly sorry to hear about your experience with the speakers and understand your frustration. After checking your order details, we noticed the purchase was made over two years ago, which is unfortunately beyond our 1-year warranty period. However, we greatly value your input and will use it to improve our future products. Your satisfaction is important to us, and we hope you’ll consider giving us another chance in the future.
Decent gloves for a good price
This review is for motorcycle gloves with touch screen tips. Fit decently but not accurate on size. I usually wear medium size gloves, however for this brand I have to wear large. Even with the large size the finger length is slightly to short. When i get the glove on and in position where i like it the fingers seem just about 1/4-1/2 inch to short. But they look good, appear well made the touch screen tips work well. This is my 4th set of gloves from here. And second set of this particular pair.
9 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi John, thank you for your feedback and continued support! We're glad you like the quality and touch screen functionality of the gloves. We appreciate your note on sizing and will work to improve. Your loyalty means a lot to us!
Outstanding customer service! Great products!
Just wanted to say that Kemimoto is an outstanding company that treats their customers right! I ordered a windshield for my Can-am Maverick and when it arrived it was shattered. I contacted Kemimoto and sent them pictures of the shattered windshield and they immediately sent a new one to replace it. I have ordered from Kemimoto in the past, and will continue to order in the future. Thank you Kemimoto for the outstanding customer service and products!
17 de março de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Jerry, thank you so much for your kind words and continued support! We're sorry to hear about the initial issue, but we are glad we could make it right for you quickly. Your satisfaction is our top priority, and we truly appreciate your trust in Kemimoto. We look forward to serving you again in the future!
Xp 1000 fang lights
But a set of front fang lights for my xp1000. They lasted three rides and don't work at all. I would not recommend them at all.
12 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Leonard, thank you for bringing this to our attention. We’re sorry to hear about the issue with your fang lights. A replacement has already been arranged for you—please check your email for our message so we can assist you further. We’re here to help!
Ordered several parts...only one arrived
Ordered several parts. Only one of them arrived. 2 out of 3 of the parts never arrived. Zero customer service support at this point. I wanted the bags, but after this fiasco, I just want a refund.
13 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Jason, we sincerely apologize for not meeting your expectations. We have processed a refund for the lost package from your order. If you need any further assistance or have additional requests, please don’t hesitate to reach out to us.
Good bang for the buck
Put the kemimoto fang lights in and they look and work great.
11 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Michael, thank you for your feedback! If you have any questions or need further assistance, feel free to reach out. Enjoy your new lights! 😊
I went to the website entered my year…
I went to the website entered my year make and model and ordered from the results that came up. I received the windshield and it does not fit. Called up customer support and was told to return the item at my expense or keep it and get a $30 refund. It was a $210 part.
I will not bother to waste the energy or expense to send this back as it was clearly their website that caused this problem. I will also never buy from a company as this can not be trusted with fitment as their website showed.
Total garbage experience.
3 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Nick, we truly value your feedback and are committed to improving our service. Our customer support team has reached out to you again to follow up on this matter. Please check your inbox for further details. We sincerely apologize for the inconvenience you've experienced.
Amazing customer service
Amazing customer service! I will always choose Kemimoto for my accessory needs. They went above and beyond to fix my issue. I’m tremendously impressed
6 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Mat, thank you so much for your kind words! 😊 We're thrilled to hear that we could help and truly appreciate you choosing Kemimoto. Looking forward to serving you again!
Excellent Customer Service
Excellent Customer Service. We had an issue with one of the doors on our Ranger that popped open and got stuck under the tire. They were quick to replace it for us at no charge.
7 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Donna. Thank you for sharing your positive experience! 😊 We're glad we could quickly resolve the issue. Your satisfaction means a lot to us — we're here whenever you need us!
I had a problem with my turn signal…
I had a problem with my turn signal flasher not working. Customer service got right on it and sent a replacement at no charge!
1 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi LYNN, thank you for your kind feedback! 😊 We appreciate your trust in us and are here to help anytime!
The item they sent me had been changed…
There was an issue with my order but they made it right.
1 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Jordan, we take your feedback seriously and will review our website content more carefully to ensure accuracy moving forward. We sincerely apologize for the inconvenience.
The people are very helpful and…
The people are very helpful and friendly. I ordered a windshield for my polaris ranger and it was damaged in shipping. They took care of it and have sent a new one. All of the parts that I ordered are very high quality and fit perfectly.
1 de abril de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi George, thank you so much for your kind words! 😊 We're glad our team could help resolve the issues. We truly appreciate your support and look forward to serving you again!
Great Overhead Fan
Ordered a UTV overhead fan with light. Install was quick as easy. The fan moves a lot of air. The mount is rock solid and fits great on a 2024 RZR xp 1000. Price was great compared to similar products.
30 de março de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Jeff, thank you for your fantastic review! 😊 We're thrilled to hear that the installation was smooth and that you're enjoying the performance and fit of the overhead fan on your RZR. We appreciate you choosing us and hope to serve you again soon!
Good customer service
Very good customer service, good descriptions
25 de março de 2026
Avaliação não solicitada
Resposta de KEMIMOTO
Hi Alex, thank you so much for your kind words! 😊 We’re thrilled to hear you enjoyed our service and descriptions. Your support means the world to us! 🌟
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