Kerseys Solicitors Avaliações 

170
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I will recommend Kerseys Solicitors over and over again. Jennifer Carter and Karen Wilson were very helpful throughout the journey of our conveyancing. Very detailed, fast and quick to responses. I’... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Sarah White, senior associate, took us through the process of up-editing existing wills, carefully noting changes and adapting for a modern context. Draft copies were with us within a week or so. It... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I used Kersey's for my first flat purchase, and felt ignored the entire process. They would only ever reply when I said I would call them. They even sent me property details of another of their client... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jenny Dawson ably supported by Claire Ryan facilitated the purchase of a dormer bungalow, quickly followed by the sale of our bungalow. They moved things along at a steady pace, helped us resolve issu... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Advogado
  2. Serviços de advocacia

Escrito pela empresa

Kerseys Solicitors are a leading law firm with a rich heritage of providing tailored commercial and private legal services to individuals, families and businesses. We are specialists in Commercial, HR Services, Family, Mediation, Probate and Trusts, Wills and Powers of Attorney, Dispute Resolution, Employment, Conveyancing. Kerseys Solicitors offer a flexible service, you can visit our web site to obtain an online quote for moving home, creating a Will or an LPA and use our free Online Family Tool to obtain guidance on your pathway and options to you. Visit our web site and chat with us or request a call back providing us with details of your availability and a preferred date and time to be contacted and we will do our best to meet your requirements. Not all lawyers are 9 to 5, we offer flexible pre-arranged telephone/virtual appointments to service your needs where we can.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

170 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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3,5

Todas as avaliações

(170)

15 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Jenny was brilliant!

I have had the pleasure of having Jenny Dawson from Kerseys Felixstowe manage the sale of my apartment and the purchase of my new home and she is absolutely brilliant.

Jenny is extremely professional and patient and I would highly recommend her.

Her communication is excellent and she kept me up to date with everything from start to finish!

She has a no nonsense approach and gets the job done! She also keeps her word unlike a lot of solicitors these days! If you want a honest solicitor don’t look any further.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Jenny Dawson and her property team at our Felixstowe office.

Avaliado com 1 de um total de 5 estrelas

Unprofessional unpleasant and unhurried

I have dealt with this firm during several cases as they were always my parents' go to solicitors. However, I found them to be frustratingly slow in the sale of my late father's property, and in the case of my own personal divorce, they accidentally shared all of the information from another client's case with me which not only is a breach of privacy but was also upsetting and very unprofessional. Very poor service all round.

29 de janeiro de 2025
Avaliação não solicitada
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Resposta da Kerseys Solicitors

We are very concerned about your message and would ask you that you provide some contact details so my complaints partner can contact you, if you do not wish to provide your details please could you email info@kerseys.co.uk your name and contact number so we can discuss this matter further.

Avaliado com 5 de um total de 5 estrelas

Annalie King - Employment Law

Annalie guided us through a very stressful situation with clear advice that cut through the legal jargon. A pleasure to deal with at all times. Would highly recommend.

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King head of our Employment Law team.

Avaliado com 1 de um total de 5 estrelas

I have never rated a a company below 4…

I have never rated a company below 4 stars. Unefical, just because they know a few big words in English they think they know better. I'm not going to take revenge because karma said relax, take a seat i've got them.

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic

Annalie was absolutely incredible this morning. Extremely kind, patient and very helpful. I felt she definitely went above and beyond to be able to reassure me with a query I came to her with in the morning very quickly and thoroughly. Including checking with a collegue. A fantastic team. If I ever need further help I know where I will go with confidence. Thank you so much again Annalie I am extremely grateful.

27 de agosto de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King, head of our Employment Law team.

Avaliado com 1 de um total de 5 estrelas

Hi I'm buyer and I'm waiting since more…

Hi I'm buyer and I'm waiting since more then a month no response no simple building pack paperwork not ready when my stage agent contact they said we already send but I try to contact my solicitor they I haven't received this totally misleading unprofessional I'm suffering with the family please kindly provide my solicitor building management pack asap

16 de julho de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you for your feedback, as you are not our client we cannot communicate with you regarding the matter. However you could ask your Solicitor to contact Jane Riley who is head of Residential Property directly to discuss the matter.

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Kerseys…

Excellent experience with Kerseys Solicitors. Annalie is the Solicitor I dealt with.
Very efficient and professional. Would highly recommend.

28 de junho de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King, head of our Employment Law team

Avaliado com 5 de um total de 5 estrelas

Conveyancing

Excellent service with someone always available at the end of the phone, or if required in the office. A smooth and positive experience.

17 de maio de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

Avaliado com 5 de um total de 5 estrelas

Very helpful and efficient

Very helpful and efficient. So much attention to detail and excellent value.

2 de maio de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

Avaliado com 5 de um total de 5 estrelas

Best Local Solicitors

I had the pleasure of working with Annalie King and Rosie Brightly during an employment issue which was complex. I cannot speak highly enough of them exceptional service provided by both. Annalie is extremely knowledgeable and made me feel at ease straight away through a difficult time.

Annalie and Rosie stayed attentive throughout even with tight deadlines and different challenges we faced. They guided me through all my (many) questions and helped me to feel more knowledgeable about the process.

Annalie went above and beyond to ensure I had the best outcome for myself. Her expertise and dedication made that achievable.

I would highly recommend Annalie and Rosie! Thank you Again!

30 de abril de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King and Rosie Brighty in our Employment Law team.

Avaliado com 5 de um total de 5 estrelas

My sale and purchase

I can’t give enough praise to Debbie Brooks in your Ipswich office. She helped me with both my sale in Essex and my purchase in Suffolk. She helped me every step of the way and kept me well informed on both the sale and purchase. Thank you so very much, Debbie.
Lesley

16 de abril de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Avaliado com 5 de um total de 5 estrelas

estate of our dear uncle John

we live near manchester and were not able to get down to ipswich, so Kerseys handled everything for us, from start to finish. they kept us informed at every stage of proceedings. we left it all to them and it was much appreciated. thank you.
regards,
Joan and Allen Berry

12 de abril de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to our Private Client team.

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Polly and Rosie have been amazing from start to finish with an employment issue i had.
I would highly recommend Kerseys for the knowledgeable and compassionate help I received.
The service was prompt and everything was explained to me every step of the way making the process for myself much less stressful.
Thank you for your help!

9 de abril de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Polly & Rosie in our Employment Law team.

Avaliado com 1 de um total de 5 estrelas

Am I being ghosted?!

To be clear from the start, I am not a Kerseys customer nor have I used their services but I was involved in a sale where my purchaser used this solicitors so think the experience is important to anyone in the position. I have seen lots of negative reviews from others where Third Parties have complained and how they always look out for their clients best interested... I don't buy it!

I will never do a sale where Kerseys are involved in the chain. The complete lack of response from Kerseys to proceed with my sale was disgraceful. They sat on information for 3 weeks without sharing anything with their client whilst ignoring all correspondence from my solicitor. It was made clear that we had a hard deadline and this was agreed with their client however Kerseys did everything they could possibly do to delay the sale.

Kerseys must have a limit on how often they can reply to emails and a delay send as all responses seemed to come through at 5pm just as most solicitors close up for the night. Add the fact that they get a response early the next morning, nothing until the end of the day.

There is no other profession in the world where ignoring someone for 3 weeks and doing nothing (to the point I even have the buyer (their client) on the phone saying they don't know what to do because their solicitors are not progressing the sale), would be acceptable.

Good luck if you have Kerseys as a Third-party solicitor or are considering using Kerseys as your solicitor. I thought Ross Coates Solicitors were bad, but Kerseys sank to a new low! Never will I deal with these people again, and I would rather have a sale fall through than put up with this again!!!

29 de fevereiro de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

I am sorry that this was your experience. Kerseys regularly receive excellent reviews from our clients. If our client was experiencing difficulties in the way you describe I would have expected them to have raised this with us direct. Kerseys strive to be proactive and to ease the stress of moving house.

Avaliado com 5 de um total de 5 estrelas

Highly recommended…

Debbie Brooks and her team made my experience of house buying very smooth from the start till the finish. They answered all my questions to my satisfaction.

26 de outubro de 2023
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Avaliado com 5 de um total de 5 estrelas

Highly recommended Employment Law solicitor…

I needed an Employment Law solicitor and Annalie was recommended to me. Annalie, and her secretary, Jenny, were extremely efficient and helpful. Big thanks to Annalie for explaining everything in simple terms and her affability.

4 de março de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King and her Employment Law team.

Avaliado com 5 de um total de 5 estrelas

Excellent and compassionate service

Annalie King was an incredibly insightful and supportive solicitor. She was factual, knowledgeable and validating in her approach to giving advice during one of the most difficult times of my life. I would highly recommend you choose Annalie should you need someone in your corner to help you fight for justice.

12 de outubro de 2023
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King head of Employment Law and her team.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Kerry at Kerseys solicitors offered an excellent service from start to finish. She was efficient and always got back to me quickly if I had any questions. Buying a house can be stressful but she made things easy. If she was out of the office or on leave my questions were always answered quickly by other members of the firm. I’d recommend Kerseys to anyone and would use them agsin.

12 de janeiro de 2024
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Kerry Haynes and her team.

Avaliado com 5 de um total de 5 estrelas

Excellent conveyancing solicitors

Kerry Haynes provided practical prompt advice and went above and beyond to get our sale and purchase over the line. I would not hesitate to recommend Kerry and the Kerseys residential property team, who were efficient and responsive throughout the transaction. Thanks!

11 de dezembro de 2023
Avaliação não solicitada
logotipo da Kerseys Solicitors

Resposta da Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Kerry Haynes and her team.

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