Keystone Property Finance Avaliações 

140
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with Keystone has been fantastic, my BDM Mark Hindmarsh went above and beyond in supporting me getting a very complex case to completion. This particular case had a number of hoops to j... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am leaving this review for James Harding my Keystone BDM. 2 of my cases completed on Friday and without the initial guidance and support from James this would not have been possible. Once the ca... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Clear and concise advice on lending policy which made the process stress free and prompt. James Harding was particularly helpful in guiding us through to getting an offer.

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

There are many good points to Keystone. Broad criteria and can do many cases other lenders will not, very good BDM in Mark Grogan - but when it comes to processing and updates - this needs to be massi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Credor fiduciário

Escrito pela empresa

Keystone Property Finance is an intermediary-only, specialist buy to let lender owned by The Property Business Group.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(140)

16 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent - 5 Star

All round excellent and efficient service on a complex Buy to Let remortgage. It wasn't the easiest of deals but was made much easier with the expert team at Keystone. My BDM Mark Grogan was helpful throughout and gave me confidence that the complex deal was one for Keystone despite my concerns.

9 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Joshua, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Mark Grogan. We look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Keystone including the BDM Simon Jones…

Keystone including the BDM Simon Jones did what they said they would and agree the case.
This service enabled me to obtain further business and keep an existing client happy as the mortgage was on a property he was selling.
Top service!

30 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Steven, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Simon. We look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Great service and process from a lender…

Great service and process from a lender that actively wants to lend and help.
Topped off with a knowledgeable and efficient BDM.
Highly recommend Keystone for your specialist BTL needs.

24 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Hi Shelly, thank you for taking the time to leave Keystone a review. We are delighted that you were pleased with our service and we look forward to assisting with any future buy to let cases you may have.

Avaliado com 4 de um total de 5 estrelas

We recently used Keystone for a…

We recently used Keystone for a mortgage case and found the service excellent from start to finish.

1 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Nicholls, thank you for taking the time to leave a review. We are delighted that you were pleased with our service and we look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I'm a mortgage broker and would like to acknowledge the amazing service that I have just received from Keystone Property finance, to get the mortgage offer out for my client.
Great service from Simon James(Senior Business Manager) he is really awesome and very helpful and responsive. Very good service start to finish.

Massive thanks from me!

15 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Good morning, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Simon. We look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Rainstone Money

We have worked with keystone for a while now and have built up a great relationship with them. We recently completed on a complicated BTL remortgage, where a lot of issues arose, however Simon Jones and Moises Cruickshank were there to push the deal through. Thank you for your continual support.
Rainstone Money

17 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Fayez, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to Simon and Moises and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Great service from initial enquiry to…

Great service from initial enquiry to completion - got the offer out on the Expat application in 9 days!
Special thank you to Simon Jones for taking the time to assess the enquiry and giving the green light for submission.

17 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Valerija, thank you very much for taking the time to leave Keystone a great review. We’ll pass on your comments to Simon and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Kudos Keystone

As a firm we have used Keystone a number of times and at no point have we ever been disappointed..! Thank you for your knowledgeable and friendly approach to lending! Especially Simon Jones, who goes above and beyond the call of duty when a case needs a little nudge.

5 de junho de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Isaac, thank you very much for taking the time to leave a lovely review. We’ll pass on your comments to Simon and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Thanks Keystone

Nice easy ltd company case all the way through to completion and thanks to Moises for the great support.

14 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Eli, thank you for taking the time to leave us a wonderful review. We'll pass on your comment to Moises and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

BRAVO KEYSTONE

We've just had a very tricky case approved with Keystone, one that nobody else would agree. Thank you to Mark Grogan for waiving his magic wand and to Keystone for thinking out of the box/ annex!

11 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Hi Mark, thank you very much for taking the time to leave Keystone a great review. We’ll pass on your comments to Mark Grogan and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Brilliant lender to work with

Have been working with Keystone now for about 2 years as a mortgage adviser and have had numerous, brilliant outcomes, some which I've never seen with other lenders. Service is always good, and working with my BDM Mark has been a joy where he actively always tries to help with quirky deals as much as possible. Only thing i would say, although they don't lose a 5 star rating for it, is being able to remortgage at market value within 6 months is absolutely essential for property investors and this definitely needs to be looked into seriously by the team.

9 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Thank you for your review Ajay. We are delighted that you were pleased with our service and will pass on your comments to the relevant teams. We look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

There was good communication throughout…

There was good communication throughout either through my BDM, or email updates so I knew what was outstanding on the case at all times and where the application was.

7 de agosto de 2023
Avaliação não solicitada
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Resposta da Keystone Property Finance

Thank you for your review Sarah. We are delighted that you were pleased with our service and we look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Great Service !

Used keystone as a lender fair few times and always are brilliant especially BDM Vicky Pearce who is always at the end of the phone and so helpful. She comes regular to our office in Nottingham and keeps myself and my team updated on any changes. Keystone as a lender is very good at keeping you updated at all times re application

7 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Hi Usman, thank you for taking the time to leave us a wonderful review. We'll pass on your comments to Vicky and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

10/10..

10/10... Great service and out of the box criteria which is needed in challenging BTL market. Special mention to my BDM Mark Hindmarch is extremely helpful and knowledgeable and always on hand to work through how Keystone is the right solution for you client.

7 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Thank you for your review Lisa. We are delighted that you were pleased with our service and will pass on your comments to Mark. We look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Buy to let above a nightclub!

We've used Keystone quite a lot over the years, the latest case was a btl remortgage for a portfolio landlord client for a flat above a night club. We raised the enquiry with our BDM Alan Luther, who quickly escalated the enquiry and returned to us with positive feedback to submit an application. Alan is always on hand to talk through scenarios like this and if needed get some feedback from the underwriting team. 10/10 Would use again!

4 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Hi David, thank you very much for taking the time to leave a wonderful review. We’ll pass on your comments to Alan and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Very good experience

4 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Thank you for your review. We are delighted that you were pleased with our service and look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Such incredible service from the team

Such incredible service from the team. Cannot recommend enough

4 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Thank you for your review Craig. We are delighted that you were pleased with our service and look forward to assisting with any future buy to let cases you may have.

Avaliado com 5 de um total de 5 estrelas

Big thank you to Keystone for another…

Big thank you to Keystone for another successful completion on a tricky Buy to Let mortgage.

2 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Hi Gary, thank you very much for taking the time to leave a wonderful review. We look forward to assisting you again with your complex buy to let cases.

Avaliado com 5 de um total de 5 estrelas

Excellent service by Keystone Property…

Excellent service by Keystone Property Finance and my super BDM, Mark Hindmarsh. He is always on hand to help with my cases and continue to provide updates on criteria. Mark will always make the time for face to face meetings as well. Underwriting with Keystone is always super quick and straightforward.

3 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Hi Adele, thank you very much for taking the time to leave a lovely review. We’ll pass on your comments to Mark and the Underwriting team and look forward to assisting you with another case soon.

Avaliado com 5 de um total de 5 estrelas

Great result when other lenders couldn't…

Great result when other lenders couldn't. Working with keystone as a mortgage broker was made simple with their responsiveness to any queries. We approached another lender as they were slightly cheaper, but their view was very rigid. The flexibility of keystone allowed us to get the job done.

2 de agosto de 2023
Avaliação não solicitada
logotipo da Keystone Property Finance

Resposta da Keystone Property Finance

Hi Shanelle, thank you for taking the time to leave us a wonderful review. We hope to be able to assist you again with your complex buy to let cases.

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