Kfurniture Avaliações 

288
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Firstly l received a pbone from K Furnture delivery drivers informing me that they are on their way. 2) Tbe delivery drivers handled my furniture with the utmost care and attention 3) Both driver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

Avaliado com 5 de um total de 5 estrelas

Extremely happy with the shopping experience. Friendly staff, good lighting, prices clearly displayed and also they have the option of finance plans. The products are of good quality specially consid... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole staff of this Furniture store is very very friendly. In the course of interaction while purchasing and doing business with them I developed family relations with them. Products are highly du... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(288)

111 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Well done rameez hayes…

Excellent service from rameez in hayes today.

2 de janeiro de 2024
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

Thanks for the positive review. Look out for some great offers now on in our massive Winter Sale.

Avaliado com 5 de um total de 5 estrelas

Tony the great

Amazing service from Tony helped from start to finish gave his expertise on the correct sofa to buy and wardrobe to get very professional and helpful will be coming back again thanks to the hayes k furniture team

28 de dezembro de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

Avaliado com 5 de um total de 5 estrelas

I recently had the pleasure of shopping…

I recently had the pleasure of shopping at K Furniture, and I must say, my experience was nothing short of fantastic. From their extensive product range to the impeccable service and helpful delivery team, K Furniture has certainly earned my highest recommendation.

One of the standout features of K Furniture is their vast selection of products. Whether you're furnishing a new home or looking to update your existing decor, they have something for everyone. The variety in styles, materials, and designs ensures that you can find the perfect pieces to suit your taste and preferences.

The customer service at K Furniture is truly commendable. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. I appreciated the guidance provided by the staff members, who helped me navigate through the choices and find the ideal furniture pieces for my space.

The delivery experience was equally impressive. The delivery team was punctual, professional, and incredibly helpful. They handled the furniture with care, ensuring that everything arrived in perfect condition. Their attention to detail and willingness to assist with the setup made the entire process seamless and stress-free.

Overall, I can confidently recommend K Furniture to anyone in search of quality furniture and excellent service. The combination of a diverse product range, attentive staff, and a reliable delivery team sets K Furniture apart in the world of furniture retailers. My home has been transformed with the beautiful pieces I found at K Furniture, and I'm grateful for the exceptional experience they provided. Don't hesitate – make K Furniture your go-to destination for all your furniture needs.

26 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service by Katan

Absolutely brilliant device provided by Katan. Been coming here for severe years and service provided by them are second to none. I highly recommend this shop to anyone looking to buy table sets.

28 de dezembro de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

Great to hear from a happy long term customer. We hope to see you again some time soon.

Avaliado com 2 de um total de 5 estrelas

My partner & I have been shopping with…

My partner & I have been shopping with K-furniture for a while now and the service in the stores we have visited has been very good. But your website to check on stock we've seen in store and alternative items is Absolutely Useless & a waste of time visiting.
This is so disappointing.

15 de novembro de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

Thanks for the feedback. We are in the process of improving our website. A better choice of products should be online in the near future. Please keep visiting the showrooms as feeling the quality of a product is always safer than buying online.

Avaliado com 1 de um total de 5 estrelas

in reply to i will say that at time of…

in reply to i will say that at time of purchase i was told that i could select any colour or fabric from the display by the sales person in the store this is only a matter of choice not a special order. This was not a bespoke order especially created from order,i have a genuine medical reason that i can back up with evidence for trying to cancel my order,but would like to settle this matter amicable if k furniture will change my order for a suitable mattress to suit my condition of spondylitis of the spine for my current bed

2 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thee most despicable behaviour shown by…

Thee most despicable behaviour shown by the hayes store i ordered a bed from this dump firstly got told it would be 2 weeks before receiving it i waited when the bed arrived on the 09/06/23 the mattress seemed to be the wrong size i sent in proof and am still waiting for a replacement i been lied too wed wed they spoke to their finance team claiming the mattress would be delivered on the 20th of july thus waiting the whole day to no joy called the store to receive threats and abuse AVOID AT ALL COST

10 de junho de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

The correct mattress was delivered to the customer on 22nd July, we had informed the customer that it was due to our warehouse on 20th July. We offer apologies that the first delivery was the wrong, however we have acted in good faith and sorted out the mistake as quickly as possible.

Avaliado com 1 de um total de 5 estrelas

Delivered damaged

Delivered damaged. And they didn't accept to refund it. they said we just can exchange it.
It'cheep quality.
I’m not happy with K Furniture. it’s not safe to buy. they don't refund their product.

27 de junho de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

We apologise for the mistakes made on delivery, but the order has now been redelivered to this customers full satisfaction.

Avaliado com 5 de um total de 5 estrelas

Akib - great customer service

Akib
Was happy with good manners and description and discount 🤗👍

15 de junho de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

Thanks for the positive feedback, we look to forward to welcoming you again, we have new ranges and great deals coming in every week.

Avaliado com 5 de um total de 5 estrelas

Spoke to Akib

Spoke to Akib, and he was very good to help us and answered all the questions that we asked him. Great customer service.

31 de maio de 2023
Avaliação não solicitada
logotipo da Kfurniture

Resposta da Kfurniture

Thanks for the positive review. Great to hear you received excellent customer service, we aim to provide quality furniture at unbeatable prices and knowledgable, courteous staff who can help guide you.

Avaliado com 5 de um total de 5 estrelas

Friendly

Sales person was very helpful but not too pushy which I hate so I didn't feel forced into buying smthg. Eventually came back to buy.

31 de maio de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful customer service and experience

Bought a dining table with 6 dining chairs which were of poor quality as they weren’t levelled and screws were missing. I then contacted the store to rectify this issue and someone came to fit the screws but they were not adequate and so he promised new ones would be sent. These were never delivered in the end despite me chasing up with them and the guy assured me they were on their way.
I would never shop from here again due to product quality and terrible customer service

20 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, very helpful and lots to choose from. Very happy with Jason who really helped me find what I was looking for.

2 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jason was a very helpful and friendly…

Jason was a very helpful and friendly member of staff. He was very thorough in explaining all our options we had available when buying our furniture. Excellent customer service fast delivery.

24 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service

Jason was extremely helpful and spent time in hearing our requirements. The service we received from start to finish was nothing but first class. Communication was good throughout the order process as well as the price which was reasonable Thank you !

1 de dezembro de 2022
Avaliação não solicitada

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