I orders a vacuumcleaner for my spa. Begin July, but is not deliverd. I send several mails to this compagny but I never get an andere. Don’t buy anything from here.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
This is not spam wth if I could upload a screenshot I would I ordered a set and that’s my package number you are the spam pelting with the same reply I just want my money back at this point order #392... Ver mais
A empresa respondeu
Stofzuiger besteld en betaald nooit
I Placed a order in August and i have yet to receive it or get any notifications from the company. Order 3285
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Informações de contato
51 High Street, 3806, Berwick, Austrália
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
1,2
Muito Ruim
222 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great fast service and products . I highly recommended
7 de março de 2020
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Erika,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a review.
We're delighted to hear that you would recommend us to others and we hope to see you again soon.
Love the Kiana Beauty Melbourne team
I am very happy with the service.
I am very happy with the service I received from Kiana Beauty and would have no hesitation in recommending that others shop there. The delivery time is very fast, and the order was well packaged.
26 de fevereiro de 2020
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Annemarie,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a rating and review.
We are so pleased to hear that you're happy with our service and packaging and would recommend us to others.
We hope to see you again soon.
Love the Kiana Beauty Melbourne team
First time I have purchased from Kiana…
First time I have purchased from Kiana Beauty- service was fantastic. Ordered Monday, received Thursday.
23 de fevereiro de 2020
Avaliação não solicitada
Fantastic customer service.
With the fantastic customer service and attention to detail that you get from Kiana Beauty, my future orders for Beauty products will be to Kiana, it's an absolute no brainer. Ordered Sunday, delivered following Tuesday.
18 de fevereiro de 2020
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Rick,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us a 5 star review.
We're so pleased to hear that you have enjoyed our customer service and attention to detail.
We look forward to seeing you again soon.
Love from
The Kiana Beauty Melbourne Team
Quality Service Time and Time Again
Quality Service Time and Time Again
I've said it before and I will say it again, the team at Kiana Beauty deliver exceptional customer service, They truly value their customers and go above and beyond.
15 de janeiro de 2020
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Alexandra,
Thank you so much for choosing to shop with Kiana Beauty and for taking the time to leave us such a lovely review.
We're so pleased to hear that you have enjoyed and value our customer service.
We look forward to seeing you again soon.
Love the Kiana Beauty Melbourne team
Great service
Great service, corrected and fulfilled , thank you, quick and efficient
15 de outubro de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Joan
Thank you so much for supporting our small business and for taking the time to leave us a review.
We look forward to seeing you again soon.
Love the Kiana Beauty Team
I have recently purchased perfume and after shave, Kiana Beauty! Brilliant!
I have recently purchased perfume and aftershave from Kiana Beauty in Berwick, Melbourne and am really impressed with the service and advice that their team have given me. They have promptly answered any questions that I had and have provided further detailed information where required. I am a male and very grateful for their time and assistance. Each purchase has arrived on time, nicely gift wrapped, together with a letter of appreciation for that purchase. Such a wonderful, professional team that go the extra mile to really ensure that you are happy with your purchase. Thank you all so much. I am a very happy customer having purchased some lovely perfume for my wife and aftershave for myself and, for my next purchase, Kiana Beauty is where I’ll go. Thanks again. Bruce.
3 de setembro de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Bruce,
Wow, your kind words have made our day.
Thank you so much for taking the time to lead us a review.
We look forward to helping you again soon.
The Kiana Beauty Team
Happy customer 😊
Really happy with my purchase with a personal touch like a gift, beautiful packaging and a personalised letter. Highly recommend and will definitely buy again.
16 de agosto de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Hi Daisy, thank you for your kind words. We love hearing that your order and gift wrapping made your day a little more special. That's exactly what we try to do with all our orders. We can't wait to help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Extremely Happy
when I said I didn't get my 10 percent off, they promptly refunded me, well done
6 de agosto de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Hi, thank you for taking the time to leave us a review. We are glad that you appreciated our customer service. We hope we are able to help you again soon.
Kind regards, the Kiana Beauty Melbourne team
The delivery time is very fast
The delivery time is very fast, the order is received two days later, very good
I bought an eyeliner, but unfortunately the eyeliner refill can not be rotated. It is more difficult to use. I want to remove the whole refill. I hope can check the goods first.
20 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Hi Kawendy, thank you for taking the time to leave us a review. Can you please send us an email with the details of your order and the faulty eyeliner to hello@kianabeauty.com.au? We will do our best to help you out.
Kind regards, the Kiana Beauty Melbourne team
Excellent way to shop for things you…
Excellent way to shop for things you want. Quick Delivery.
19 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Hi Katerina, thank you for your review. We are glad to hear that you enjoyed your shopping experience with us and received your order quickly. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Resposta da Kiana Beauty
Hi Liz, thank you for your review. It was good to hear that you were easily able to shop with us, and that your order arrived to you quickly. If there's anything else we can do to help, please let us know.
Kind regards, the Kiana Beauty Melbourne team
Extremely happy
Extremely happy, when I said I didn't get my 10 percent off, they promptly refunded me, well done
16 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Narelle, thank you for your review. We are glad that we were able to help you out with your first order. Please let us know if you need any further assistance.
Kind regards, the Kiana Beauty Melbourne team
Love Kiana beauty
Love Kiana beauty! The Christian Faye eyebrow kits guarantee my brows always look great. Fast delivery, and they gift wrap to boot... can’t recommend highly enough.
16 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Vicki, thank you for taking the time to leave us a review. We are glad you love your Christian Faye eyebrow kits. They're one of our favourite products too. It's great to hear you appreciate our quick delivery and signature gift wrap. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Response to queries exceptional
Response to queries exceptional. Will use again, thank you.
15 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Jaypirate, thank you for your review. It's lovely to hear that we were able to quickly respond to your queries. We can't wait to help you again.
Kind regards, the Kiana Beauty Melbourne team
First purchase
First purchase, and very excited, service and postage was great and a gorgeous note with purchase
Thank you and 'I'll be back'
15 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Karen, thank you for taking the time to leave us a review. We are glad to hear that your first order with us went smoothly and that you appreciated our customer service. We can't wait to assist you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Great fast service and products were…
Great fast service and products were even gift wrapped.It was nice to open a little luxury beauty product that was gift wrapped. ;-)
14 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Linda, thanks for your review. We loved reading that your parcel arrived quickly and that you appreciated our gift wrap. It's a small touch that we hope brings a smile to our customers' faces. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Fast service and beautifully presented…
Fast service and beautifully presented product.
13 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Shaunaugh, thank you for your review. We are glad to hear that you received your order quickly and appreciated our gift wrap. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Resposta da Kiana Beauty
Dear Mara, thank you for your review. Even though it was only one word, we love that you have chosen the word "excellent" to describe our service, plus we feel we must have done something right to warrant three exclamation marks. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
I placed an order over the net and…
I placed an order over the net and received it on time and I was kept informed of the postage progress. I received correspondence from Kiana to check if everything arrive OK and if I was happy with my purchase.
I am very happy with the service I received from Kiana Beauty and would have no hesitation in recommending that others shop there.
Regards
Bob
13 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Bob, thank you so much for your very kind words. We are glad that we've been able to provide you with a positive online shopping experience. We look forward to helping you again in the future.
Kind regards, the Kiana Beauty Melbourne team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.