I orders a vacuumcleaner for my spa. Begin July, but is not deliverd. I send several mails to this compagny but I never get an andere. Don’t buy anything from here.
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Veja o que dizem as avaliações
This is not spam wth if I could upload a screenshot I would I ordered a set and that’s my package number you are the spam pelting with the same reply I just want my money back at this point order #392... Ver mais
A empresa respondeu
Stofzuiger besteld en betaald nooit
I Placed a order in August and i have yet to receive it or get any notifications from the company. Order 3285
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Kiana Beauty is for beauty geniuses, makeup dabblers, the beauty novice, time-poor multi-taskers, men who take pride in their appearance and everyone in between.
Informações de contato
51 High Street, 3806, Berwick, Austrália
- 0397071555
- hello@kianabeauty.com.au
- www.kianabeauty.com.au
1,2
Muito Ruim
222 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
"Hidden Gem"
Whilst searching for particular makeup on the internet recently I came across Kiana Beauty. Just how lucky was I that they had the makeup in stock, and they happened to be in my State, an added bonus, and very competitive in price. Following my gut feeling and am so glad I did, the parcel arrived the very next morning, one very happy customer. The range of beauty products is amazing. I will definitely use them again in the near future. thank you Kiana Beauty and alll the little magic fairies. Keep up the excellent work. 10 Gold Stars, 'cos I think you are fantastic xx
13 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Barbi, wow! We love that we were able to give you such a great experience that you gave us 10 gold stars! We are so glad that you received your parcel quickly and you appreciate our range of brands and products. Please let us know if we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team (and all our little magic fairies)
Thanks Kiana Beauty
Thanks Kiana Beauty! Fast delivery and a lovely hand written thank you note with my purchase - super cute
13 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Kate, thank you for taking the time to leave us a review. We love hearing that you received your parcel quickly, and appreciated our customer service. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
great service,great product,quick…
great service,great product.
Barb
13 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Barbara, thanks for your review. It was great to hear that you appreciate our products and our customer service. Please let us know if we can help with anything else.
Kind regards, the Kiana Beauty Melbourne team
Special Delivery
Wonderfull package lovingly gift wrapped as a bonus arrived quickly, beautiful unique scent.
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Rheannan, thank you for leaving us a review. It was great to hear that you received your order quickly, and appreciated our gift wrap. Enjoy your fragrance, and we hope we can help you again.
Kind regards, the Kiana Beauty Melbourne team
Resposta da Kiana Beauty
Dear Anna, thank you for taking the time to leave us a review. We were glad to hear that you appreciated our service, and you're so welcome. Please let us know if we can help with anything else.
Kind regards, the Kiana Beauty Melbourne team
Very happy with the purchase
Very happy with the purchase, thank you ☺
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Lozana, thank you for your review and letting us know you were happy with your order. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Recommended
Not only did I get my order of Chanel and Givenchy pretty quickly, the team wrapped them both and as I ordered them for myself as a birthday present it was a lovely added touch.
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Sara, thank you for taking the time to leave us a review. We are glad that you appreciated our gift wrap. It's one of the touches that our team do to make every order a little more special. We hope you had a fabulous birthday!
Kind regards, the Kiana Beauty Melbourne team
Impressed with the very prompt…
Impressed with the very prompt delivery. The product arrived in protective bubble wrap and was also gift wrapped with a lovely hand written “thank you” card. The eye cream is excellent! Thank you for your first class customer service...well done! 👏👏👍👍
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Joanne, thank you for taking the time to leave us a review. We are glad to hear that your order arrived quickly and safely, and that you appreciated the little personal touches we like to add with every order. Enjoy your eye cream. We look forward to assisting you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Excellent Service
Product that I ordered arrive on time with beautiful wrapping and hand written letter of appreciation. It was an amazing experience to unbox the product and so far I am very happy about it. Thank you Kiana Beauty, I would recommend this to those who are interested in buying quality brand beauty products.
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Thu, thank you for your review. We loved hearing that your order arrived quickly and that you appreciated our customer service. Thank you so much for your recommendation, and we hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Excellent as always
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear David, thank you for your review. It was good to hear that once again, we were able to provide you with a positive online shopping experience. Until next time!
Kind regards, the Kiana Beauty Melbourne team
Service outstanding ..
Service outstanding ... rang several times about my purchase and worries about my delivery and everyone I spoke to where very helpful and polite wouldn’t hesitate to deal with Kiana beauty again thanks
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Helen, thank you for your review. We love reading words like, "Service outstanding". We are lucky to have a wonderful team who strive to achieve great customer service. We hope we can help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Very quick with delivery and great…
Very quick with delivery and great prices
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Daniela, thank you for your review. It's great to hear that your order arrived quickly, and that you appreciate our prices. We hope we can help you again.
Kind regards, the Kiana Beauty Melbourne team
My first experience with Kiana Beauty…
My first experience with Kiana Beauty was one of the best debut order I have had with any site. Very professional. Will definitely deal with them again,
Jan
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Jan, how wonderful to hear that your first experience with us was able to exceed your expectations! We can't wait to help you again in the future.
Kind regards, the Kiana Beauty Melbourne team
1st time I have shopped with you
1st time I have shopped with you ! Was great excellent communication , speedy postage .would highly recommend . Many thanks .
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Donna, thank you for leaving us a review. We love hearing that you received your order quickly and that you would recommend us to others. Hopefully, we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
I was Very happy with my purchase and…
I was Very happy with my purchase and the delivery was very fast !!
A really happy customer 😀😀
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Maryanne, thanks for your review. It's great to hear that your order reached you quickly. Our team do their best to post orders within one business day of receiving them, so we can make customers such as yourself happy! Hopefully, we can assist you again in the future.
Kind regards, the Kiana Beauty Melbourne team
Fast delivery on quality products
Fast delivery on quality products. Emails and delivery card were kind and personal.
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Rachael, thank you for leaving us a review. It's great that you received your order quickly. And we love hearing that you describe our service as "kind and personal" - that's exactly what we aim for!
Kind regards, the Kiana Beauty Melbourne team
There was a mistake (we all make them)…
There was a mistake (we all make them) but it was rectified immediately.
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Regina, thank you for your understanding regarding our delivery error. We are glad we were able to rectify it quickly for you. Please let us know if you need any further assistance.
Kind regards, the Kiana Beauty Melbourne team
Easy website and fast shipping
Easy to use website and shipping was fast. Thanks
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Bec, thanks for your review. It's great to hear that you had no problems navigating our website, and that you received your order quickly.
Kind regards, the Kiana Beauty Melbourne team
Amazing!
Really great company to buy off of. Shipping was fast and the hand written note was nice to get as well!
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Marlena, thank you for your review. We love hearing that you describe us at "amazing!" Really makes us smile. We are glad you appreciated the little aspects of our customer service. We hope we can help you again soon.
Kind regards, the Kiana Beauty Melbourne team
Prompt response and just as I expected
Prompt response and just as I expected, thank you!
12 de julho de 2019
Avaliação não solicitada
Resposta da Kiana Beauty
Dear Margaret, thank you for your review. We are glad your order arrived quickly and as expected. Please let us know if we can help with anything else.
Kind regards, the Kiana Beauty Melbourne team
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